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Customer Ratings & Reviews

SKU:
1478804

Customer reviews

Rating 4.7 out of 5 stars with 1414 reviews

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93%
would recommend
to a friend

Customers are saying

Customers appreciate the Software Install for its overall performance, easy purchase, and transfer process. Users highlight the seamless and quick software installation, along with the efficient data transfer services. The speed of the installation is also a positive point for many. However, some customers have noted concerns regarding the knowledge of the staff.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,414 reviews
  • Rated 5 out of 5 stars

    Port arthur bestbuy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The beaumont bestbuy store had to reinstall the software and after i had to bring the laptop back to the port arthur store bestbuy because there was something that needed installed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    RonaldS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent solved the problem for me. Great service

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Overall performance

    Rated 5 out of 5 stars

    Geek squad did an excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Travis did an excellent job of transfer all my data from my old computer to my new one and making sure everything worked ok before leaving.

    I would recommend this to a friend
  • Pros mentioned:
    Software installation

    Rated 5 out of 5 stars

    Geek Squad installed our Microsoft 365 quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad quickly installed our Microsoft 365 quickly and effortlessly for us!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "Cleaned" my phone after my bank account had been hacked. Very thorough and patient with this old lady.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Overall performance

    Rated 5 out of 5 stars

    Geek Squad transferred data to my new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new Dell Inspiron and Geek Squad transferred everything from my old Inspiron to the new one. Everything went extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TCarson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team member was able to assist and explain the data transfer issue which then was resolved in store.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fixed my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with fixing my laptop Got it after 2 days .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got our bugs out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nice young lady took care of our computer and got the bugs out.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Geek squad fixed my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having troubles with my computer. They fixed it for me.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Daylight savings time change phone glitch.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A glitch on daylight savings time locked up the phone.I tried for a week to get it working without success. Walked into GeekSquad and within the hour it was FIXED! Everything was saved.So Thankful+ Grateful.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer

    Rated 5 out of 5 stars

    Lon S

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transfer of date was done professionally. Setting up new Feachers was helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Expertly trained geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My gps needed the maps to be reinstalled and the geek squad did a great job like always

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREEK SQUAD HAS BEEN MY LIFESAVER FOR MANY YEARS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    CALLED ONE DAY,WITH NEXT DAY APPOINTMENT, THEN UPDATES ON OLD COMPUTER FINISHED FOR PICK UP NEXT DAY. TECHNICIAN AND SALES PERSON GAVE RECOMMENDATION FOR NEW COMPUER WHICH I BOUGHT. GREEK SQUAD THEN DID DATA TRANSFER. FINE GREAT JOB AS ALWAYS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK IS GOOD.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several different stores until I found this one and have been loyal ever since. I have no complaints. The people who work there are professional, thorough, patient and answer all my questions. They sure make spending money more pleasant>

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I love Best Buy because all products that I bought there are perfect and working… I got complete satisfaction

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Software installation

    Rated 5 out of 5 stars

    Geek Squad set up my new computers seamlessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 laptops recently. In both cases the Geek Squad transferred files from my old computers and installed new software in the new computers seamlessly. When I picked up the computers they took the time to go over everything with me and answer my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was excelent, good service and good product, i will recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Microsoft XL and Word.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the programs that I purchased at Best Buy. Nicely done.

    I would recommend this to a friend
  • Pros mentioned:
    Data transfer, Overall performance

    Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad were very helpful with our new laptop. They transfered the data from the old laptop perfectly. The new machine is much faster and has a much longer battery life. The salesman that helped us was very knowledgable and made our choice easier.

    I would recommend this to a friend
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