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Customer Ratings & Reviews

Your price for this item is $379.99
The comparable value price is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 352 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 352 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely happy with them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I've been using it for a couple of weeks and the sound is amazing. Noise canceling is insane, I could even block my daughter's and wife's voice from a few feet besides me. Also, using it with the cable improves the sound quality (use Tidal).

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly best head phones I have ever had, sound quality and bass is perfect. When in noise canceling it does the job and when in transparency you can hear everything around you as long as the sound is not turned all the way up. Also super comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing never looking at another head set again the sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace > Apple AirPod Max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was between the Sonos Ace and the Apple Airpod Pro Max. Ultimately I went with the sonos Ace. I have no regrets. My wife got the Apple AirPod Pro Max. Those are definitely heavier. The sound quality of the Sonos Ace is amazing. There is no sound leakage, I noticed with the Apple AirPod Max it seems to leak sound. The Sonos Ace works seamlessly with my Sonos sound bar which is great at night as I can watch TV without disturbing anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound, and super light weight. A lot to like about these headphones

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound!!! Very Comfortable!! Great for airplane travel!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    beats out the airpod max

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i'm glad i went this route. Way better and more comfortable than the airpod max also a lot cheaper. you can get on sale for as low as $299 almost 2 for the price ofd one air max. so i got one for me and one for my daughter

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 4 out of 5 stars

    Good not great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, not great. They lack a little bass, but they are pretty clear. I’m glad I got them on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great all around!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound awesome out of the box. I am not an audiophile and I just want to listen to clear and punchy sound. This earphones deliver awesome sound and they are easy to use. They are comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality, I can hear little nuances in the music that I never heard before. Very immersive noise cancellation. Very comfortable I almost forget I’m wearing them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable fit. Excellent sound quality picks up the nuances in the music

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great performance at the right price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels and performs excellent. Very intuitive and easy to set up, plus comes with a wired connection too. Sound and noise suppression is great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos Ace = high quality, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great audio quality and easy set up with android and iPhone/ Mac.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Ear cups are too small!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cup cushions are only 2.25 inches long vertically, and then past the cushion there's not much room for your ears either. Google says the average ear length is 2.5 inches, and mine are a little bigger at 2.75 inches. These headphones make my ears hurt with extended wear and I have to tuck my ear lobes inside the headphones. My girlfriend has Sony XM4 headphones which are a bit bigger and more comfortable for my ears. Why would Sonos make these so small? I've been excited waiting for these to come out for years and now I'm disappointed. Sonos really made me mad when I was setting these up too. I followed the instructions in the app to set up the audio swap feature and couldn't find the buttons to set it up. I kept searching and reading the instructions for about 30 minutes, only to eventually learn (from a stranger on a community forum) that the feature isn't available yet for Android. The instructions in the Android Sonos app pretend like the feature is ready when it's not, and Sonos doesn't have the decency to not waste people's time. It's disrespectful to waste half an hour of more of my time searching for something that doesn't exist. How hard is it to put a disclaimer in the app or the instructions that says "coming soon for Android"? That's literally all they had to say to not waste my time. I was really excited about these headphones and wanted to love them but I might have to return them because they're not comfortable.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      It sounds frustrating that the Sonos Ace headphones didn't meet your expectations, especially in terms of comfort and the functionality issues with Android compatibility for features like audio swap. Your feedback about the ear cup size are much appreciated. Thank you for the review! john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy with the purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible active noise cancellation, it's as if there is no one around you. A little bit warm on the ears once placed, but a great piece of technology. Had troubles with the initial setup by Sonos Aftersales Service was proactive and helpful to get it sorted.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    “Amazing with Sonos Arc Ultra, But Disappointing w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Ace delivers excellent audio quality when paired with the Sonos Arc Ultra — truly impressive sound. However, its performance and compatibility with the Apple ecosystem are quite poor. In hindsight, I should have gone with the AirPods Max instead.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS Ace Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the full SONOS ecosystem in two homes. The SONOS Ace headphones made the most sense. They sound great - as good if not better than my Sony XM1004. Will use them on planes going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Favorite headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite pair of wireless headset after countless pairs including Beats & AirPods Max

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS is best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I’ve ever had. Quality sound. Occasional connection issues. Overall fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I was deaf and now I can hear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fist time using I had to look around the room wondering where the bird were as I had no heard them before when playing the game!

    I would recommend this to a friend
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