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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 551 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 551 reviews
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable with amazing sound what more could you ask for!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and very good quality. Wish I had waited for sales.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ace +++

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+ Outstanding battery life. Amazing noise cancelling. Superior sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones of 2024

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is fantastic! Lightweight, and integrates with my existing system.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for the glowing review! We are happy that Sonos Ace delivered! john.milton

  • Rated 5 out of 5 stars

    Solved My TV to Wireless Headphones Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally a way to listen to anything on my TV through wireless headphones via connection to my Sonos Arc. My Sonos surround system is amazing but sometimes I need to keep it quite late at night with headphones. This solves it and the sound quality and noise cancelling are amazing additions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good head phones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound looks and feels good.Butbit does disconnect from my Sonos arc sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a whole Sonos setup and really love it. Sometimes I wake up early and want to watch tv. So I bought these to not disturb anyone. Really great set. Sounds like surround sound through headphones. I bought these as an open box item through BB. Came in perfect condition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SONOS ON THE MOVE.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the head phones. The sounds is unbelievable, like the color, works good with my phone and my table. Lets not for get the tv works sound good with all..... BUT I do have one down fall they are big, can't sleep or wear a skull hat. I Love them my new best friend...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace - amazing sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sonos heads phones, bought open box. Work like new, and sound is amazing. Love that i can do the tv swap with the Arc Ultra when the family goes to bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, comfortable even wearing it long periods of time, and excellent sound!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good first effort, wait for a sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the good; very good sound. great ANC. great ergonomics and controls. cool party trick - the TV audio swap. legacy audio and charge cables included. the bad; too heavy, not too comfortable over time. pleather cup cushions are too hot/sweaty - seems like a great opportunity to offer a cooling-cloth option. the App and eco-system performance - the App has good options, but using the App is frustrating.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth for budget

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound quality and comfort. Best in noise cancelling. Worth every penny.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos Ace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great , but it’s not worth it for the price point

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent however microphone is terrible and sometimes there is a bug with noise cancellation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another excellent product by Sonos. Sound amazing, easy to connect and noise cancellation works amazing. Highly Recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great. Noise cancelling is very good. The battery life is long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest concern with your headphones is that they always get too hot, these do not! Audio quality is what youd expect from Sonos

    I would recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    not good for music, more for tv

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    for music, not too bad, lacks bass. for watching videos, phenomenal, get's all the sounds for immersive experiences. there's somewhat lag if you connect to a computer though.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Glad to hear you are enjoying Sonos Ace. Here are a few tips to get you the best experience. If you find the bass lacking for music, you might consider experimenting with the EQ settings if available, or even trying different audio sources to see if there’s any improvement. For the lag issue with computer connectivity, ensuring drivers are updated and using a direct connection method (if possible) might help mitigate the problem. I hope this helps! john.milton

  • Rated 5 out of 5 stars

    An amazing upgrade from my old headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to have a pair of Bose QC35ii's and they were quite muddy sounding when using ANC, but these Sonos headphones are like magic on airplanes, absolutely worth it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Ace

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound….easy to use….the construction is very good and should give you a great experience for a very long time.

    I would recommend this to a friend