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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 326 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation for their fantastic sound quality and comfortable design. Many appreciate the long battery life, lightweight feel, and effective active noise cancellation. However, some customers feel the bass is lacking and the headphones can get a little warm with use, while others suggest improvements to the app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 326 reviews
  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive had. Bass is anszing and the highs are sharp. Never really knew what that meant when i saw similar descriptions but with these headphones i feel abd notice a huge difference. Comparing them to my apple airpod Max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you own a Sonos Soundbar, You Need These!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are already many reviews on these over-the-ear headphones but my reason for writing this review is to all of you who own or are planning to own a Sonos Soundbar. The Sonos Ace have a very unique feature that you will love if you ever want to watch TV and or listen when others are wanting to sleep, read or just not be bothered by your viewing/listening. The TV “Swap” feature via the press of one button silences your TV Sounbar and redirects the audio to your Sonos Ace Headphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and and noise canceling is great. Great quality great product. I love them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly not to bad I enjoy using these, I had the Beats Pro as well but I like these more

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones, an even better gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it as a gift for a friend! I've heard nothing but rave reviews on these Sonos headphones! They also have the Sonos Home Theatre set up so as an audiofile and fan of Sonos, they are very pleased! Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Good Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones because they're comfortable to wear for long periods of time. They also work with all of Sono's sound bars. FYI, it takes a while to set up or connect to my Sonos soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Great sound. These are very comfortable on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Never heard before sounds and noise canceling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always enjoyed loud music but not headphones… pods didn’t work well so speaker on my phone was it until ace came out and being a fan of Sonos I wanted to try! I hear sounds that I can’t hear through my other speakers using the Sonos Ace, and the noise canceling is an awesome feature

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    A+ fidelity, clarity & tunable sound in app ✓

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In one word -- stunning. All-day wearable comfort. Throw in a DAC+amp for desk work and the world around you will altogether disappear.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    A good try

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the minimalist look but the fit just didn't work. The ANC was really good but the sound became distorted at high volume.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it love it love it love it love it love it love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with my Windows laptop and iPhone, only issue may be a bit of too much clamping force but only feel it after extended wear time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing never looking at another head set again the sound quality is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Kr

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and comfortable. My ears protrude a bit so it’s not made for me. Wish there was some third party ear muffs to give my ears some extra space. If your ears don’t protrude then this product is right for you

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loud is beautiful if its clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of what we are listening to the sound is crisp and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing, they sound is awesome and I genuinely can’t hear anything when they’re on. I only knocked a star because they do trap in sweat when working out and aren’t the most stable when running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy always Best feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received Sonos - Ace wireless product on time from Best Buy and the shopping at BestBuy online made me very comfortable and feel good. I got all the required updates and received very good technical support during my follow up. Thank you Sonos. Thank you Best Buy. I really appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 3 out of 5 stars

    Ok headphones.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound similar to the AirPod MAX without the premium material and easy of use if you have an Apple product. I don’t think they are worth the premium price. The only advantage is when it comes to weight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great build for a pair headphones. The only issue i have is the lack of bass. If Sonos had more Bass they would be a great pair of headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Fantastic but a little warm

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. I own too many pairs of headphones and earbuds to admit. I really like these. The sound quality and noise cancellation is among the best. The only negative for me was that the breathability could be better. My ears got warm after only 30 min to 1 hour.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback! We're thrilled to hear you enjoy the sound quality and noise cancellation of Sonos Ace. We appreciate your note about the breathability and will take it into consideration for future improvements. Enjoy your listening experience! john.milton