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Customer Ratings & Reviews

Your price for this item is $399.00

Customer reviews

Rating 4.5 out of 5 stars with 531 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.8 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are positive about the Ace Wireless Over-the-Ear Headphones with Active Noise Cancellation's sound quality, comfort, and battery life. Many also appreciate the lightweight design and connectivity options. However, some customers feel the bass is lacking and the headphones are not worth the high price. There are also a few comments on the volume not being loud enough, the app needing improvement, and the headphones getting a little warm.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 531 reviews
  • Pros mentioned:
    Comfort
    Cons mentioned:
    Volume

    Rated 4 out of 5 stars

    Great now that the price is right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are light and comfortable, setup is a breeze. The only negative is they get much quieter when I auto swap with my Arch ultra

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound 10/10 , comfort with glasses 9/10 Noice cancellation - danger to sit through catastrophic events. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Very comfortable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the headphones coming from a bose nc700, the headband and the ear cups were extremely comfortable. The only issue is the soundstage being a bit narrow and the app being treated as a music player primarily. Feels like the headphone is just hidden under layers of the sonos ecosystem. The sound bar sync feature worked perfectly with my sonos beam 2 however

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible sound, seamless switching, and so comfy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound, seamless TV to headphone switching, user friendly, and good battery. The noise cancelling is great, the buttons are very easy to work with, and they are extremely comfortable for all-day wear. The only thing the AirPod Max has over this is the noise enhance mode.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for the feedback and insight. We value your opinion and will continue to make Sonos Ace stand out! john.milton

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Perfect for a Specific Sonos User

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for high-end headphones and you own a Sonos Arc soundbar to swap audio between that and your other devices, these are exactly the addition you'd want. The audio with Atmos sounds fantastic, and you can use them as audio-only headphones while video gaming (via that Arc connection) with no detectable latency. If you DON'T own an Arc (or other Sonos soundbars that are supposed to get support in the future) and already have a higher-end set of headphones at around this price, I don't think these warrant a purchase to switch over to these. If you don't have another headset already and you're looking to get one, your use-cases will be the priority. The cushioning on these feel very comfortable, but my ears are bigger and these sometimes cause a bit of pressure on the top of my right ear in particular. When that's not an issue, though, I love wearing them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Top of the line headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, very comfortable, and great battery life. I'd say these are slightly better than my Air Pods Max. My only problem with them is they seem to have a weird issue with certain frequencies when I have them plugged in via the 3.5mm cable that they come with.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback! We're glad to hear that you find the sound quality, comfort, and battery life of the Sonos Ace headphones impressive. We appreciate you bringing the issue with certain frequencies via the 3.5mm cable to our attention. We'll look into this to ensure the best possible experience for our users. Enjoy your headphones! john.milton

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Sonos Ace - My Companion!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend these headsets when compared to the AirPods Max. These are much lighter and the spatial surround is mind blowing. I heard almost 10 songs on both devices side by side. Both sounded the same on listening to the first 9 songs. The 10th song was a deal breaker. It was the song Aicha by Khaled and listening to the song at the 29th second, I made up my mind on Sonos which made the difference. While AirPods Max was flat this point, I could feel the sound go around my ear on Sonos and the total experience was awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sonos Ace

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever worn! Cannot express how comfortable, I've gotten several friends and family members hooked on these. I wear them for hours a day as a medical student and get no headache from the noise cancelling feature. Other noise cancelling headphones have bothered me in the paste, for whatever reason these do not cause any of the negative pressure-like feeling that some noise cancelling headphones do. Cannot recommend enough, 10/10!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ace - Great quality and sound headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. I truly enjoy them. I also have a pair of Bowers & Wilkins PX8. I really enjoy the Sonos using with the Sonos App and Apple music getting Dollby Atmos and lossless quality. The other great perk is I have Sonos surround system and the using them in place of the Ultra Sound bar is great when you don't want to wake the family up.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Same Great Sonos Quality and Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are not cheap but not the most expensive. I own quite a few Sonos products and love the sound and quality of the items. These are no different. They’re very ergonomic and fit well. No ear fatigue noted especially when wearing them for a long period of time. The noise cancelling feature is excellent but the sound they produce is awesome. My son has a pair of Bowers and Wilkins PX8s costing a few hundred dollars more and I think the sound quality of these are on par with them. Of course the best way to decide is to listen to them side by side. I don’t think you will be disappointed with these one bit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bass

    Rated 5 out of 5 stars

    Best in Class

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in class headphones at this price point. I've tried them all, and between the fit, connection and sound quality these beat out AirPods Max (too heavy), Sony XM5 (too bassy and cheap materials), and Bose (materials not great and too Bose-y).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    9/10

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have been cheaper but solid all around. Can be used as ps5 headset

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing!! HIghly Recommended!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Sound, Super Comfortable, Highly recommended. I would say they are on par with the Airpods Max, certainly more comfortable. The sound is how can i describe it, easy and crisp and authentic is how i would describe it. Really have to listen for yourself to understand what i mean. The audio tv swap is incredible with the Sonos Soundbars. I could not recommend this enough if you are in the SONOS as well as the Apple Ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Solid performer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Full spectrum of sound. Good battery life. Comfortable to wear for an entire movie or two.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The Best for Seamless Private Listening

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an audiophile with over 40 headphones, the Sonos Ace has quickly become my most-used pair. The seamless switching feature is a lifesaver, especially with a newborn—I can instantly switch from TV audio to my headset for private listening without disturbing anyone. The sound quality is phenomenal, easily outperforming most competitors, with the Sony XM5 being my second choice and AirPods Max third. If you want top-tier sound, comfort, and effortless transitions, the Sonos Ace is a must-have!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exceptional sound and comfort

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos Dolby Atmos headphones deliver immersive, high-quality sound with rich spatial audio, thanks to Dolby Atmos technology. The design is lightweight and comfortable, with soft ear cups and excellent noise isolation for long listening sessions. Connectivity is seamless, offering low latency and multi-device support, while the battery life lasts up to 20+ hours. The accompanying app allows for sound customization, making these headphones a top choice for audiophiles seeking premium audio performance in a sleek, well-built package.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headset. I’m already part of the Sonos ecosystem so it was extremely easy to set up. Connected to the app and then an update and I was all set. I love the audio swap feature to allow me to listen to the audio from the TV without disturbing others. Sound quality was great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Design, Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, great sound quality and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Product for Price point.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing and very comfortable around my ears and head. Battery life has been great as well. Connected to my home soundbar and love the seamless transition.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Bought as open box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work better than I expected! Very comfortable to wear for a long time. I say that because I use them for work in the Navy on my boat. I bought an extra pair to use at home.

    I would recommend this to a friend
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