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Customer Ratings & Reviews

$799.00

Customer reviews

Rating 4.8 out of 5 stars with 1437 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Amp 250W 2.1-Ch Amplifier's excellent sound quality and ease of use. Many appreciate its power, compact size, compatibility, and connectivity. Some customers expressed concerns about the price, while others mentioned issues with the app, heat generation, bass, and EQ.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,437 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AMP is amazing. I've used SONOS products in the past and the build quality of the AMP is outstanding. Ease of use and sound quality are unmatched. Way to go SONOS!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Heat

    Rated 2 out of 5 stars

    Sonos Amplifier Over heats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amplifier sounds good when it plays. The same day of install, after a couple of hours, two of three rooms stopped playing. Hot to the touch. Immediately contacted Best Buy. (night of install). Took them 2 weeks to send someone out; same team that installed. They said there was nothing wrong. Asked if I played it for 4 hours or so. Really? Why does this matter. It happened after 20 minutes once and after a couple of hours most commonly. They literally did nothing. Said it was working but if they wanted me to stay all day and wait for a problem, they would, very condescending. I explained the amplifiers got so hot to the touch, you couldn't place your hand on them. They said, they aren't hot now. They left, and that night, same thing, two of three rooms stopped playing. I had a party and had to use my $50 Alexa because it worked, instead of a 8K Sonos system. When we called back again that night, they rescheduled another service call, again two weeks out. System hasn't worked properly since day one. I am giving the product two stars because it really sounds great when it works. I give the geek squad a zero.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to install and working well.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to connect old but good floor speakers to my Sonos system. The installation was easy and it is working perfectly to integrate our . Expensive but seems to do the job very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is simply the best, connected to exisiting ceiling speakers and hid in wall behind TV. Surround sound + streaming audio in 1 powerful device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amp used for surround speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the purchase, setup was a breeze. The Sonos app (android) automatically detected the amp and paired it with my playbar to be used for surround speakers (in ceiling sonos speakers). Sounds great also.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Extradinary Sonos Amp with speakers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been 2 years now and this product is working excellent. I never ever faced any issues and able to update software on regular intervals through mobile app. It's conencted to my Bowers & Wilkins speakers. Overall it's extradinary choice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Set up is so easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well to begin if you have SONOS all I need to say is you know what this brand delivers. The amazing sound and set up is thumbs up. For me i have owed SONOS a little over 4 yrs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Amps are Great - Read for Pricing Advice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is solid. If you're new to the platform I'd highly recommend. Bit of notice here, Best Buy does not price match from the Sonos website. Price wise, even as a huge BB supporter, you're better off waiting for Sonos to have a 25% off sale which applies to the amps just not their higher end speakers like the Sonos Arc Ultra etc. After i bought this one at BB, i bought my next 2 at Sonos with the discount for just around 500 each.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos AMP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product that is very easy to use. Extremely happy with the product & service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Why did I wait?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Replaced original Sonos amp, sound quality much improved and the addition of Airplay2 is great. Set up is a breeze, another awesome Sonos product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Improved Amplifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just traded in my amp that Sonos is phasing out and received a 30% discount on this. Still expensive but as bad as paying full price. This is a better product with sound so much better with the increased wattage. Also was easier to pair than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Sonos has done it right

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The amp has plenty of power for the rear speakers. Very easy step by step set up! I am very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great amp for a great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos! I have it all over my house and just put this into a condo. Easy to setup and get going. It sounds great with outdoor Yamaha speakers. Thank you Sonos!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great amp and system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great amp that provides the necessary power and splits up the system to do surround sound in one room and music in another. Couple of tips: it only hooks up to 4 speakers at one time and if you want to split up what you’re listening to, you do need another amp. Our kitchen and living room are one big room and we wanted music or tv in the kitchen while a game or movie is running and we needed two amps to combine or split them up. It can get expensive but its worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Power

    Rated 5 out of 5 stars

    Sonos Amp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Amp has completely changed my home in ceiling speaker experience. It is easy to operate and powerful. I have added 4 to my system and am very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked exactly as we had hoped!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We already had some ceiling mounted speakers we wanted to add into an existing Sonos system. We made sure the speakers we had fell within the recommended parameters and plugged them in and were up and running within a few minutes after a quick software update on the Amps (we added 3). Everything is working great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased several for new house. Use them every day. Great sound and volume control right from my phone or iPad. A bit on the expensive side, but so far they have been worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to find but UNMATCHED Performance & Quality!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gif for my brother after he had been searching online for this unit and it was out of stock everywhere. He just moved into a new home and just needed this for the speakers around the pool area. Once I gave it to him, he couldn’t wait to connect it and had everything up and running in 15-20 minutes. He said it works PERFECTLY! This may be out of stock when you’re looking…flag it, tag it and as soon as it’s in stock…BUY IT! Top notch purchase and works flawlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Sonos reciever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great! I was able to add 4 speakers and project sound outside like i havent been able to do with regular outdoor speakers. A bit pricey but I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great amplifier

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase for my outdoor sound system, this amplifier works great

    I would recommend this to a friend
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