Customer Ratings & Reviews

Does not work as it suggests, I have the unit in my family room which is where the Sonos Surround system resides as well. It wants to connect to the Sonos 1 and the Bass woofer but not the Arc Beam. And if you do connect the others, it removes them from the group. Not sure if its worth keeping

The app is only good for third party speakers so we were not able to experience the amp power because I have a Sonos wireless network

The technician who was sent to install the receiver was not knowledgeable. He left the job half done. His supervisor then came but too was not able to finish the job. It took Geek Squad 4 different technician to complete the work. Very disappointed by the service for the price they charged me

I may sound suspicious when talking about any Sonos audio system but they have impressed me every single time. This time is no different. Setting up was easy and I was expecting a great experience and again it did not disappoint me. Power is a requirement for great audio and the Sonos Amp provides a lot of that. But that is not enough, a good amplifier does not cause static, hiss, whine or distortion and those are things not found in this Sonos Amp. I am an audiophile and will find issues where most people won't. That means that I have heard family members say that they though that two different systems sounded exactly alike although I could tell the difference; but this time one of my daughters actually told me, "Dad, this sounds richer than" another amplifier we have, a different brand. And she was right. You don't need to be an audiophile to enjoy its quality. My house is wired with Ethernet in the living and entertainment rooms. So the two built-in Ethernet ports is very useful. I didn't like that it uses only 2.4Ghz for Wi-Fi but it was not a problem for me and won't be for most people. Regardless, being able to control the amplifier with the Sonos app and use AirPlay are great. I did look for something I didn't like but I couldn't find any. It is definitely a nice addition to an entertainment or any room. Totally worth it!

So far so good. It a little hard to get the front speakers and the surround sound to sound right.

This product is great for those who want the Sonos experience and sound quality but maybe have a pair of old passive speakers they’d like to use instead. The amp itself is a small, sleek, and compact black box with just three touch buttons on the front. The rear includes two pairs of banana jacks for your speaker wires (included are adapters to secure bare wires), a subwoofer pre-out, analog RCA inputs, HDMI ARC, and two ethernet ports. With the analog inputs you can connect a turntable, a CD player, or anything really. It does not have an optical input but Sonos sells an optical to HDMI converter for $25 on their website. For myself, I’m not using any of the available inputs but simply streaming music from the Sonos app. The app works like it would with any other Sonos device, allowing you to sync with multiple audio services such as Apple Muisc or Sirius XM. The amp also support’s Apple’s Airplay 2 protocol so it’s easy to send almost any audio from the phone to the, such as the audio from videos on Youtube. I have it connected to a pair of older entry-level Polk Audio bookshelf speakers and at 125W per channel it’s producing some incredibly rich and clean sound. I had a big smile on my face as soon as I played my first song on it. The volume is loud enough to fill the entire house! Unfortunately, I don’t have an extra powered sub lying around or else I would have tested that as well. Overall, there’s a lot to like about this amp. There's really not any negatives other than it is expensive and not going to be for everybody. For example, if you don’t have existing speakers and want a home theater setup you’re probably going to be better off with one of the Sonos soundbars. But if you are building a music room with custom in-wall speakers, or for the outdoor patio and want the simplicity of a Sonos system then this amp may be calling your name.

Not enough power for the speakers that I had. No high fidelity controls and limited sound adjustments

Easy to setup and use. For me I use this for outdoor speakers and love the convenience of being able to control this from my phone or by voice via an Amazon Dot I mounted outside in a covered area. Sound is good, will depend on the quality of your speakers. You can run 2 pairs of 8ohm speakers with this. That said it really is expensive. But I don't know of an alternative with the full functionality of this product.

Felt like too good looking in terms of funational and in terms of good looking

Sounds a little weak. Needs some more power. Still a good product.

Would be better if you could add more than 2.1 channels to it.

Great system addition. Wish it had more inputs for more speakers.

One of the most useful pieces of audio equipment I can think of

Good amp for basic speakers. Not really what I expected

Solid amplifier with built in Apple Music. Priceless

DO NOT BUY REFURBISGED FROM BEST BUY CAME FAULTY THEN THEY DIS NOT ALLOW ME TO RETURN. VERY DISSAPOINTED

This is horrible. Sonos not worth the price. Their tech team is awful too. Best Buy going way down hill. Go to another merchant.

Was told by Sonos Customer service I needed to buy Amp to add back ceiling speakers to my 5.1 Sonos theater surround only to find out after purchase can’t add additional speakers beyond the Sonos ones currently have as app doesn’t support it. For the price of the Amp and limited inputs/outputs and limited things it does definitely not worth the money. Sonos also needs customer service that actually understands their products and not an overseas call center that has no clue

There was no one around to ask questions to. The items I bought (all Sonos) were spread over three isles (we found them accidently and DIDN't find what I wanted) with no lablels on the shelves. Will NEVER return to this store and will likely never purchase from Best Buy again.

DO NOT GET HUSTLED BY MAGNOLIA LIKE WE DID. We thought we were dealing with Best Buy, who I once had a high opinion of. Magnolia is nothing but contractors in Best Buy clothing. There has been nothing but problems since working with Will and Nick. Who have now disappeared into anonymity. Were left with a malfunctioning system and a very very low opinion of BBY.