Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

$799.00

Customer reviews

Rating 4.8 out of 5 stars with 1437 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are satisfied with the Amp 250W 2.1-Ch Amplifier's excellent sound quality and ease of use. Many appreciate its power, compact size, compatibility, and connectivity. Some customers expressed concerns about the price, while others mentioned issues with the app, heat generation, bass, and EQ.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 68 Showing 1,341-1,360 of 1,437 reviews
  • Rated 3 out of 5 stars

    Needs Bluetooth

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched over to the Bose amp. It connects your WIFI network as well as Bluetooth. Gives you the freedom of listening to anything on your phone rather than being limited to certain apps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Performs well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced a Connect:Amp with this. It has more power and connects with TV through HDMI Arc enabling great sound from TV or from music to my speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sono 250W amp.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product, however has some flawed areas: 1. You cannot turn off when not in use. 2. Signal to receiver is not strong. 3. Cannot isolate to play in one area over another (ex: play only inside area or only outside area

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Small but packs a punch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t let the size fool you. I’m using this amp to run my in ceiling B&W and the sound quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great amp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. Hooked up my AR sub and it sounds great along with all my other sonos speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great amp for stero

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue is that you cannot have a center channel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos is a great AMP.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Amp purchased at Best Buy performs as expected. I always buy electronic products from Best Buy and their staff has always explained clearly why I should choose certain products. They have never steered me wrong over the many, many, years I have used Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok product but $$

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the old amp and don’t really hear the difference with the new version. Not sure if is worth the extra money compared to the other amp but had to purchase it because the other one was going to stop getting updates

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Sonos app failed great hardware.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Equipment was probably going to be good, unfortunately was never able to use it due to the App upgrade Sonos put out. Too many glitches that were never corrected led me to return this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Seem to work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work for what I purchased it for so far, however I have not tried to use the radio or other sound sources yet. Very early to ask for a review.???

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Great news that your Amp is working as you expected it to! Excited to hear what you think of Sonos Radio and other sources being played through the Amp! john.milton

  • Rated 2 out of 5 stars

    Great if I can get it work!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite having the Sonos Amp professionally installed by the Best Buy Geek Squad, I can not get it to work correctly. The Geek Squad also installed a multi channel speaker selector at the same time. Some channels work correctly and others do not. The Geek Squad ordered a new and different speaker selector and will return to install it with the Sonos Amp next week. Right now I am straddeling the fence on this product. It does not have an on or off button which means it is constantly ON. Seems like a waste of energy/power.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your feedback. Unfortunately Sonos does not endorse the use of a speaker selector on this product as it can cause the issues you are describing as music playback can be greatly effected by the selector. In regards to power, we appreciate your concern around power consumption. The Sonos Amp does revert to a low power mode when music is not playing to ensure minimal power consumption while staying on your network for faster time to music when you want to start listening again. john.milton

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great amp.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent amp.takes some learning,sound is outstanding

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos 250W Amps

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and flexibility with home theatre connections

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sonos Amp

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was purchased as an open box item. Ee struggled and even changed out the whole home netwotk. Meanwhile 2 other amps worked fine. After countless hours and missed time eith Somos support only to finally have it replaced..thate this unit out of your inventorty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Size, Sound quality
    Cons mentioned:
    Eq

    Rated 5 out of 5 stars

    I love this Amp

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Sounds great Easy setup Turns your existing speakers into Sonos - gives them wifi audio (controllable via Alexa, Google Assistant or Airplay2) and multi-room functionality Looks great and is much smaller than an AVR Sonos and Amazon just added Apple Music via Alexa. You can also use Alexa to send wifi audio to the Amp for other services (Pandora, Spotify, Amazon Music, etc.). Cons: No way to add a midrange speaker. The Amp can be part of a 5.1 system, but will be relegated to powering the satellites. You'll need a Sonos soundbar, or the Playbase, plus a Sonos sub if you decide you want a surround sound system in the future. The EQ is very bare bones. Just three sliders for Bass, Treble and Bal, plus Loudness. Sonos' Trueplay system doesn't work with the Amp in 2 or 2.1 configuration. Overall I am happy with the Amp. I didn't stress over the lack of EQ settings. It sounds great at the default settings with my speakers. Sonos has terrific quality control, and I have had no problems at all with the hardware or software.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hoping that this was better than the first one . There wasn’t a significant difference so I returned it and bought a connect and hooked it to an old amp I had lying around.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    decent sound

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    decent sound for a small area but wireless wasnt working that good and it wasnt worth the coat so i returned it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointing product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work as it suggests, I have the unit in my family room which is where the Sonos Surround system resides as well. It wants to connect to the Sonos 1 and the Bass woofer but not the Arc Beam. And if you do connect the others, it removes them from the group. Not sure if its worth keeping

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    G

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is only good for third party speakers so we were not able to experience the amp power because I have a Sonos wireless network

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    This Is How Audio Should Sound

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I may sound suspicious when talking about any Sonos audio system but they have impressed me every single time. This time is no different. Setting up was easy and I was expecting a great experience and again it did not disappoint me. Power is a requirement for great audio and the Sonos Amp provides a lot of that. But that is not enough, a good amplifier does not cause static, hiss, whine or distortion and those are things not found in this Sonos Amp. I am an audiophile and will find issues where most people won't. That means that I have heard family members say that they though that two different systems sounded exactly alike although I could tell the difference; but this time one of my daughters actually told me, "Dad, this sounds richer than" another amplifier we have, a different brand. And she was right. You don't need to be an audiophile to enjoy its quality. My house is wired with Ethernet in the living and entertainment rooms. So the two built-in Ethernet ports is very useful. I didn't like that it uses only 2.4Ghz for Wi-Fi but it was not a problem for me and won't be for most people. Regardless, being able to control the amplifier with the Sonos app and use AirPlay are great. I did look for something I didn't like but I couldn't find any. It is definitely a nice addition to an entertainment or any room. Totally worth it!

    I would recommend this to a friend
Sponsored