Customer Ratings & Reviews

Worked fine until Sonos upgraded the app controller and the old S1 app forced me to upgrade to S2. I can no longer listen to music continuously because the amp randomly turns off. Wasted over an hour on the phone yesterday with customer service and could not resolve the issue. I paid $650 for this amp in July 2020, paid for Best Buy geek squad to set it up and had them come out to try to “fix it” and it is now worthless to me.

For this price, they should have made better app integration. The connection sucks where the app keeps forgetting the device. And i have to Literally reinstall and reconnect every single day.

I’m having to buy optical cable and converter to make work with Apple TV. Not enjoying having to spend more $$

Isn’t compatible with previous generation Sonos, can’t run sinus speakers with the tv without diddling with the app on your phone. Pretty useless really.

I love sonos and loved their original amp. This one i have to reconnect everyday . And some days it wont connect. Im hoping its dfective

Returning it stopped working in the second day asked Best Buy could not get the right help it’s impossible to communicate with them

Previously I had been using the Sonos Connect Amp in my bedroom to power my Sonus Faber Venere 2.5s for music. The Connect Amp is a great product so when I heard that Sonos had added an HDMI input and gave it more power I had to give it a try. I'm not disappointed. The new Sonos Amp provides the same great sound with the added bonus of receiving the Audio Return Channel (ARC) via HDMI from my TV. Now I get my typical on-demand audio driven by the Sonos app and it will automatically switch to the TV when I start watching. I was really pleased with the auto-switching characteristic as I was a bit afraid that I might have to manually switch in the app and that would really take a hit on the convenience factor for me. Plus you can pair the Sonos Amp with some Sonos bookshelf speakers for the rear and go surround sound thanks to the phantom center it can process. Despite the extra power I wouldn't say the Sonos Amp sounds much different than the Connect Amp. The two have a very similar sound signature thanks to their digital amps. Both offer subwoofer line-outs which makes sub pairing pretty painless. Plus, the Sonos Amp (like the Connect Amp before it) is great because you get to bring your speakers to to the Sonos party. All of the benefits of Sonos and potentially better sound (depending on the speakers). In my case, I had my Sonus Faber's sitting in storage until I got the Connect Amp. Instantly brought them back to life and now they get more usage than they ever had before. My only complaint is that it is a much bigger footprint than the Connect Amp and only comes in black which makes it a real dust magnet. Neither of those are significant enough for me to deduct a star though. If you already have some great speakers and want to jump into the world of Sonos then the Sonos Amp is the way to go. Especially if you want to meld this in a room with a TV too. I am already thinking about buying another one for my office now...

HAVE TO UNPLUG IT TO RESTART IT TOO OFTEN. NOT EASY TO USE WITH PHONE

Very unsatisfied with this product. Expensive and customer service is terrible.

Product is good but Best Buy Geek Squad has the worst customer service I’ve ever experienced. Not exaggerating

We returned it. Best Buy agent could not connect it

Product did not function properly, it was returned. We have been unable to find another to buy.

Still awaiting this portion of the deliverables both the product and the service install. I could not send with out a overall rating. Rating does not reflect anything.

Description: Totally amazing crystal clear sound comes from this amp and speakers. I don’t know how it could possibly get any better. I would say this amp is average size (approximately 8 1/2-inch-square box) having a slight concave top with a matte black finish that is attractive enough to leave out in the open. It is 250 watt 2.1 channel (125 watts per channel) amp which is very powerful. The design of this makes it nice to hide and not worry about it over-heating (you don’t need a lot of space for air to keep it cool). It has an AUX plug to use with audio devices, such as a CD player or turntable. The front of this unit is set up with touch controls such as the volume, previous/next track and play/pause for your convenience. I personally don’t think I will ever use them, but they may become useful in the future for something. The back has an HDMI input for the TV and thumb-screw speaker terminals that can be removed to reveal banana plug inputs for two speakers. There is also an Ethernet port so you don’t have to use Wi-Fi, if you choose to go that route. Set up: Download the Sonos app (if you don’t already have it on your phone or tablet) and you just have to follow the instructions from the app to set it up. Sonos has made it so easy for setting up for the average Joe. You can hook this up to nearly every TV on the market, stereo RCA for older TVs and HDMI ARC for newer TVs. This is a nice feature to have in an amp, so you don’t have to have just the latest and greatest TV and still get the Sonos experience. You can stream music easily, I use my Amazon Music account. There are a lot of ways to stream music with this amp…nearly any way you can think of. The Experience: Worth every penny. I have never been so excited about the sound coming out of my speakers. I felt like the whole band was sitting right next to me and seemed I could distinguish every note coming from each instrument in the band or orchestra with my eclectic taste in music. Recommendation: This will be great to use for a home theater system. It can have numerous Sonos wireless speakers hooked up to it. I wired 2 vintage Fisher 100 watt speakers to it on either side of the TV and bought 2 Sonos Play 1 speakers (with stands) for the back of sitting area for surround sound for the TV. WARNING: The Sonos experience can become VERY addictive.

I wanted to add AirPlay support in my front room where I currently have an older B&K receiver and tower speakers. Thought about picking up the PlayBase but figured I'd give the Amp a chance. The Amp actually brought my towers back to life! I plugged my receiver back in and switched back because I couldn't believe something this small could outperform an older, but solid, dedicated receiver. Setup was clean and simple with the included plugs and the ARC return from my LG tv worked immediately. I would highly recommend the Amp as long as you understand its limitations. Works perfectly with AirPlay 2 and seamlessly switches to the TV audio when using the XBox. If you're looking for 5.1 or more, I'd find another solution. If you're thinking of hooking up an external device without ARC, you'll need to pick up an adapter. Using ARC is also going to cost you one of your TV HDMI inputs which may limit your connected devices. If your setup fits well with the Amp, I'd pick one up. I'm currently planning on adding another one to drive the speakers on my patio.

Added this to my Sonos system to connect some wired ceiling speakers to the Arc and Woofer for a surround sound experience. Easy installation and great performance.

I picked up 2 amps from Magnolia in Best Buy. One to connect a pair of in-wall speakers plus a sub and another for a pair of in-ceiling speakers (both speaker pairs at 150-200 watts). These are creating a home theater setup with a TV and CD player connected to one of the amps. Everything works seamlessly and was a breeze to set up. I purchased an optical to HDMI adapter from the Sonos website to connect my TV using its optical output and free up an HDMI port on the TV. The in-ceiling speakers were inherited when I purchased the house and had wire runs to a completely different room/section of the house, but with the second Sonos amp, I didn’t need to reroute any wires. Sonos detected the overheads and incorporated them as rear surrounds seamlessly. I have no complaints and no regrets. The sound quality is amazing and the integration with my current Sonos ecosystem is seamless. This amp seems incredibly versatile. If it had existed last year I could have saved a few bucks with my turntable setup! Have fun with this gem!

If you have any wired speakers that are great, this AMP makes them relevant again! Ford is bringing the Bronco back and Sonos is bringing your older powerful wired speakers back... and sub! I have many Sonos speakers that have replaced my old book shelf to bluetooth speakers. My standing speakers were in an old AV set up. It is amazing to set up the old speakers via speaker wire and instantly being able to play music with the Sonos App. Remember when back in the day you had to wire speakers to Amp, you then had to set up the Turntable, CD Player, cassette player etc. No longer. This sets up within minutes and you can play music through the Sonos App in seconds. IF ONLY WE HAD THIS GROWING UP!! Worth every penny b/c you feel like you helped your older speakers cheat audio death!

the good: -crisp, clean power - Class D 125RMS per channel @8ohms, and boy does it deliver. I connected this amp to my Klipsch RP-150m bookshelves, and wow. Clarity, punch, and tons of power. Zero distortion to my ears even at the loudest volumes. It sounds absolutely fantastic. -Sonos connectivity - Stream a multitude of services through the Sonos mobile app. You can also include this amp in "groups", where they're either playing the same music through each connection, or completely different music, depending on the source. Very cool for "connected" homes. -small form factor - Actually quite surprising that this much functionality (and amp power) fit into such a small black box. -multi-purpose, with ability to use non-Sonos speakers and sub - This is one of the things I appreciate most. This versatility allows for placement in something like my setup (2 bookshelves and a sub) or even rear channels where a separate receiver has pre-amp outs. Stack multiples of these amps (as some installers will surely do) and you can build your own high powered surround home theater system. -control via mobile app - No remote needed. Either control with the Mobile app, or via HDMI CEC. the bad: -really none, depending on your application. overall: This amp won't be for everyone. If you don't care about the Sonos ecosystem, you may be better served with a 2.1 channel amp without all the additional features. That being said, it has a ton of very clean power; plenty enough for either book shelves or floor towers. For the somewhat niche market that this feature rich amp will appeal to, it's an easy 5 stars. Highly recommended.

I’m old enough to remember when relatively simple separate amplifiers were a common and key part of every “Hi-Fi Enthusiast’s” sound system along with a separate equalizer, tuner, turntable, tape deck and speakers. But, electronics were evolving rapidly in those days and separate components allowed upgrading individual parts of the system as each sub-category improved. It was part of the “fun” of the hobby. Later, as integrated circuits became cheaper and also far more capable and the average consumer just wanted a thing that worked without the mystery, one box does it all systems became the rage. Everything was incorporated into one device. I’m not saying that this hasn’t been progress and this Sonos Amp and a couple of good speakers (and a Sub-Woofer for great bass) can import music from the internet with its built in LAN/Wi-Fi capabilities. However for ME, its greatest feature is the ability to take the line signal from my stereo vinyl record turntable into the amps left and right Line-In RCA Jacks. 1970’s simple visual aesthetics (the round passive heat-vent on the top resembles a Turntable) on the shelf, with 21st century clear powerful sound. Features: - 125 Watts per Channel - Left and Right RCA Line-In for legacy devices like phono turntables - HDMI ARC connection to connect in from and back to, the speakers or sound bar of an HD TV if the TV and and/or the soundbar are also ARC (two-way over HDMI) compliant. - An optional Optical Audio Adapter is available at extra cost to connect the Sonos Amp to your TV’s optical audio output if your TV doesn't have an HDMI ARC port. - LAN and Wireless Network connections - Can be controlled via the Sonos Phone App, Apple “AirPlay” or many Music Service Apps - Silent convection assisted Air Cooling System. - The included Banana-Plug sets, drop the speaker wires 90 degrees straight down for a clean installation. - Has a separate RCA Out-Jack for a Powered Subwoofer Speaker. - The Amp’s Operating System is designed to be upgradable over the internet connection if it ever becomes necessary. - 1 Year Limited Warranty on Parts PROS: - A Top Spec, High Performance Stereo Amplifier - Attractive design - Very compact for its power - Well cooled with efficient quiet convection vents - Works with many Music Services and input devices CONS: - Uses only 2.4Ghz for Wi-Fi. In some settings, devices have trouble communicating over 2.4Ghz Wi-Fi because there are so many other devices in the home using 2.4Ghz. In these cases, switching to 5Ghz Wi-Fi will solve the communication problem. - Its high end price is totally justified by its high end features. However, if simple stereo amplification of a single Left-Right analog Line-In source is all that’s needed, a less feature laden amplifier might suffice.