Customer Ratings & Reviews
- Model:
- ARCG2US1
- |
- SKU:
- 6597166
Customer reviews
Rating 4.8 out of 5 stars with 1124 reviews
(1,124 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.8
Rating 4.8 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the Arc Ultra Soundbar for its awesome sound quality, good bass frequency, simple setup, outstanding ease of use, and sleek design. However, some customers have reported issues with volume control and connectivity. A few customers feel that the price is a drawback, while others feel that the size could be improved. Overall, the positive aspects of the soundbar seem to outweigh the negative ones.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great sound, very pleased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales representative recommended it for our needs. He was spot on.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love my sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound and ease of setup. Way better than a full surround sound setup
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Lo mejor de lo mejor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tha Best Of The Best Sound Bar comb. Whit Era 300.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Super sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds great like real live sound in my living room.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Love the new updated sound bar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound, we got it because we have trouble hearing vocals and we are not dissapointed. Large great room
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos arc ultra
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality, much better than the previous one, I recommend it.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendBrand response from Sonos Customer Care
Posted .Thank you for your review! We're thrilled to hear that the Arc Ultra has exceeded your expectations and that you're enjoying the improved quality. Your recommendation means a lot to us, and we hope you continue to enjoy your new soundbar for years to come! If you have any questions or need assistance, don’t hesitate to reach out.
Rated 5 out of 5 stars
Sonos
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best bar I could of pick I would highly recommend it
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Upgrade PLEASEEEEEEEEEEEEE
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just upgraded from the original arc and i will say night and day difference and the bass chiefs kiss
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Sonos
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing sound quality worth picking up and I like how you can add a base and side speakers
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend Rated 5 out of 5 stars
Great sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is a huge upgrade from my Sonos Playbar. It works great with the Sonos sub mini and the rest of my speakers.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonos Arc Ultra
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This soundbar is the best purchase/investment I have made. Quality is top tier
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonos
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have been really happy with our Sonos Arc Ultra sound bar ,2-Era 300,and a Sub4
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
Sonos
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im recommended 100% 5 stars………………………………………………………..
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friendRated 5 out of 5 stars
It’s good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Review for a chance to win 400$. It’s expensive but worth it.
I would recommend this to a friendRated 1 out of 5 stars
Condition Did Not Match the Listing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this Sonos Arc listed as “Excellent condition,” but it arrived with significant cosmetic issues. It was unboxed, had visible dirt and adhesive residue from a sticker applied directly to the unit, and was even missing a letter from the brand logo. This was far from what I’d expect for an item in “Excellent” shape, especially at this price point. The pickup process at the store was disorganized. It took several employees a long time to process the order due to missing packaging and serial number info, which left little opportunity to properly inspect the product before leaving. After getting it home, I tried to resolve the condition concerns through the appropriate support channels, but communication stalled, and I wasn’t able to get clear next steps. I appreciate that open box items can vary, but this listing felt misrepresented, and the lack of follow-up left me stuck with a product that did not meet expectations. I’ve had good experiences with open box before, but unfortunately, this one has made me much more cautious moving forward.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't let Best Buy mail you anything important
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't let Best Buy mail you anything important because they will mail it in the Product Box and not a Shipping Box and you will end up returning damaged items. Drove back to the store again and returned immediately and I'll find somewhere else to shop. Horrible experience and huge waste of my time. Folks at the counter could not have cared less.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
No, I would not recommend this to a friend- Pros mentioned:Connectivity, Design, Setup ease
Rated 5 out of 5 stars
The Best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought This for my husband. Excellent especially for movies and music. The design is sleek and very modern. Easy setup and wireless multi-room audio. We also purchase the extra speaker.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Setup ease, Sound quality
Rated 5 out of 5 stars
My real world experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the Sonos Arc in my 3,500 sq ft single-story home for about eight months now, paired with a 77” LG G4 OLED in a fairly large open-plan living room (roughly 25 × 30 ft with 10 ft ceilings and hardwood floors). I run it solo most of the time (no Sub or rear surrounds yet), and here’s the honest breakdown after daily use. The Good – Where It Absolutely Shines • Atmos performance is legitimately impressive for an all-in-one bar. Watching Dune: Part Two, Masters of the Air, or the new season of Severance, the height effects are obvious without needing rear speakers. Ceiling bounces actually work in my room (9–10 ft flat drywall ceiling). Helicopters, rain, and flyovers have real vertical movement. • Dialogue clarity is excellent after running Trueplay (iPhone version). I used to crank subtitles on everything with my old Samsung bar; now I almost never need them, even with my Miniature Schnauzer barking in the background. • Music sounds fantastic. Apple Music Dolby Atmos mixes (The Weeknd, Billie Eilish, Taylor Swift) are wide and immersive. It’s easily the best-sounding single speaker I’ve ever owned for music, and I came from a decent 3.1 setup. • Dead-simple setup and ecosystem. Added it to my existing Sonos system (two Era 300s in the bedroom, a Roam 2, and a Sub Mini in the office) in under 5 minutes. AirPlay 2, Spotify Connect, and the Sonos app all just work. • Voice assistants: I use Alexa daily (“Alexa, play lo-fi beats on the living room”) and it’s been rock-solid. The Minor Gripes (nothing deal-breaking) • No HDMI passthrough anymore (unlike the Playbar/Playbase days). I have to run HDMI directly from my Apple TV 4K, Shield Pro, and PS5 into the TV, then eARC back to the Arc. It’s one extra cable, but I miss the old “everything plugs into the bar” simplicity. • Bass is surprisingly good for no sub, but if you love hip-hop or action movies with constant LFE, you’ll eventually want a Sub. • Night Mode and Speech Enhancement are buried in the app now instead of on the remote – small UI annoyance. • Pricey. Paid $899 on sale (normal $999). It’s worth it, but ouch. Daily Use in a Pet-Filled House With two cats and a Mini Schnauzer running around on hardwood, the glossy black finish does show paw prints and dust pretty quickly. I just wipe it down with a microfiber cloth once a week – takes 20 seconds. The upward-firing drivers haven’t collected any noticeable cat hair despite being at dog-nose height. Verdict If you have (or plan to have) other Sonos stuff and you watch a lot of Atmos content on Netflix/Apple TV+/Disney+, the Arc is basically unbeatable at this price point right now. It turned my living room into a legit mini-theater without running wires or adding five boxes. I went in expecting to be underwhelmed by “ceiling bounce” Atmos and came out a believer. Highly recommended – just budget for a Sub eventually if you really like it loud and low. (For reference: LG G4 77” → eARC → Sonos Arc | Trueplay tuned with iPhone 16 Pro | Room treatment = none beyond a couple of rugs and a sofa)
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Design, Setup ease, Sound quality
Rated 5 out of 5 stars
Impressive Sound Bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos Arc Ultra is an absolute standout. The sound is rich, powerful, and incredibly immersive, with crystal-clear dialogue and deep, room-filling bass that makes movies and music come alive. Setup is effortless, the design is sleek and modern, and it integrates seamlessly with the Sonos ecosystem. Whether you’re watching a blockbuster or streaming your favorite playlist, the Arc Ultra delivers a premium, cinematic experience that genuinely elevates your home audio.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend - Pros mentioned:Design, Sound quality
Rated 4 out of 5 stars
One of the best AIO soundbars you can buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sonos Arc Ultra is one of the best flagship soundbars you can buy under $1000 but lack of features and less accurate sound may make you look elsewhere. The design: the arc ultra looks very similar to the existing arc. It’s a little shorter in height in comparison so it may fit under tvs better. There’s a new bump out in the back that hosts the touch controls now rather than being integrated on the bar itself but overall the look and feel is largely similar. Features: Sonos has added some new features this time around in the form of their new sound motion tech, improved true play and Bluetooth support. It’s nice to see Sonos finally support Bluetooth in addition to the WiFi streaming options but we are still lacking any additional HDMI ports so we’re still taking up a port on the tv which is detrimental if you only have 2 hdmi 2.1 ports with one of them being the earc port. Replay this year comes in two flavors: the original trueplay now called advanced trueplay and quick trueplay which uses the microphones in the bar itself to do the tuning so both android users and iOS users can get in on the fun. I actually prefer quick play tuning even though I use an iPhone and you can still use your phones microphone for part of the quick tuning if your using iOS so it’s the best of both worlds. Performance: the original Arc was already a great performer and the Ultra elevates that performance to another level. Dialogue is much improved over the arc and outside of very poor audio mixes I’ve never had to use the dialogue enhancement feature. The sound itself is very good with good powerful forward projection and a surprisingly wide soundstage due to the virtual wide surround channels. The bar touts itself as a 9.1.4 bar and while it makes an admirable attempt you don’t quite get surround sound. You do get a sense of a 3d bubble but rather than being inside the bubble it’s more a sense that the bubble is in front of you with you being able to tell something like left surround being in a space to the bottom left in front of you. The height channels are very clear sounding and user adjustable in the app for how boosted or not you want them to be but there is no chance of you ever feeling like it’s a .4 system, the height effects are very much centered in the front of the room. The new sound motion tech is actually very interesting. There is a considerable boost to the bass performance with the tech and was even able to make the floor rumble in my room even with the bar sitting on top of the tv legs. I’d actually say that I don’t think you actually need to get a sub to experience bass but getting a Sub/Sub mini will allow you to go a little lower and be a little smoother also freeing up the bar to enhance the midtones instead. There’s only one real issue that I have with the bar and it’s that it’s not necessarily an accurate sound. I’ve played multiple different sources of media that I’m intimately familiar with and while it all sounded really good, they all sounded somewhat off. Especially for higher pitched treble sounds it feels like the pitch is wrong. For most people this probably won’t bother them with how great the sound is in general but it’s something to be aware of. In conclusion, the arc ultra offers a very good mix of sound quality, tech improvements, and features making it one of the best all in one soundbars but there are both more expensive and less expensive bars that either provide more features, better accuracy, or just more speakers and real channels.
This review is from Sonos - Arc Ultra 9.1.4 Channel Smart Soundbar with Dolby Atmos - Black
I would recommend this to a friend















