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Customer Ratings & Reviews

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Your price for this item is $479.00
The comparable value price is $599.00

Customer reviews

Rating 4.7 out of 5 stars with 1359 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Five High-Fidelity Wireless Speaker's exceptional sound quality, ease of use, and impressive bass. Many also appreciate the speaker's relatively small size and straightforward setup process. However, some customers find the price to be a drawback, and others have experienced challenges with connectivity and the accompanying app. A few users also reported compatibility issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 1,359 reviews
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but can only be used through their own app. From my understanding, the app has changed.

    I would recommend this to a friend
  • Pros mentioned:
    Volume

    Rated 4 out of 5 stars

    good speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good. Gets loud, could have more bass. Fills a 15x20 foot room box was damaging in shipping

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker easy to set up with app. I am looking to add the subwoofer to complete the set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Vinyl finally!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great solid addition to the Sonos family. Can finally listen to my record player so that’s awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice speaker. The only downside of Sonos is the cost to add on. This is a nice speaker but to have true stereo sound and nice base, you need 2 more speakers. Don't get me wrong, it's worth getting the base and matching speaker but it adds up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I connected 5 speakers to my new system

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Beautiful unit , but just for small room is ✅

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds is good , white color look nice but easy for get dirt

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Will be getting 1 more to do stereo. Need to get stand, sitting on a coffee table.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sounds great, but what a pain in the rear

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best sounding speakers I have ever heard. The app I’ve never seen anything worse it is not user-friendly whatsoever I scream it almost every day.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this speaker to amplify the sound and it does just that. I’m so happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos five

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound great, easy to setup with my Sonos subwoofer. It sounds great in my room

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Unreliable connection between phone and speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Sonos Play 3 for years. It would have a hard time with wireless and would occasionally have to be plugged into Ethernet to get the IP addressing figured out. That is, my cellphone would occasionally not be able to connect to the speaker. I was thoroughly disappointed that Sonos hadn't improved the connection setup and reliability with the Sonos Five. I could not get the unit to setup through the phone despite my phone and Sonos being on the same WiFi network. I tried all of the suggested fixes and could not establish a reliable connection. I ended up returning the unit. A little more detail, I checked all of my router settings and they were fine (I have over 30 other wireless products on my WiFi network that all work fine). I have no firewall settings that would block anything and all of the major multicast discovery protocols are enabled on my network. As a test, I placed my laptop where my speaker would go to measure WiFi performance and signal strength and WiFi worked very well (300+ Mbps down and 50+ Mbps up). I will say if you are lucky enough to have a wired Ethernet port where you place your speaker, use it. It might work better. My comment is directed at Sonos engineering: improve your connection setup, management and stability.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sonos system for my shop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    been buying sonos products since 2015, still a quality product!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hi tech home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was great and the sound is superb. Great value for the price

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    sonos 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds great!! Was easy to set up and i use it daily

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound quality.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Wish it had a microphone for Alexa though.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Do not buy!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is great, when they work. These are literally the worst electronic devices I’ve ever purchased. I outfitted my house with Sonos, spending quite a bit based on the sound and reputation for quality. I learned they were having issues with their app and I as patient while they figured it out. Nearly a year later, using these speakers is a daily struggle. I’m tempted to drop them off at Goodwill, but I’d hate to burden the buyer with the headache.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Misleading Ad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is a 7 out of 10. I will say that the ad is definitely misleading. The ad reads/says "Sonos - Five Wireless Smart Speakers". I bought it thinking i was getting 5 smaller Sonos speakers but it is only a single speaker system. I used the Sonos 5 system for about 10 days then returned it. It would have been a great deal if it were 5 speakers instead of just the one speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Has a great sound for the size of the speaker an for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best way to play vinyl with Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker came quickly as expected. I got it to play with a record player. Setup was fairly seedless. I am glad to be able to play vinyl with the power of Sonos

    I would recommend this to a friend