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Customer Ratings & Reviews

Your price for this item is $152.99
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The comparable value price is $179.99

Customer reviews

Rating 4.7 out of 5 stars with 3074 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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95%would recommend to a friend

Customers are saying

Customers are delighted by the One (Gen 1) Wireless Speaker's superb sound quality and ease of use, frequently praising its seamless Alexa integration and straightforward setup. Many appreciate its compact size and stylish design, while some find the price to be a significant drawback. Positive feedback also highlights the speaker's strong connectivity and compatibility with other devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 3,074 reviews
  • Rated 3 out of 5 stars

    Terrible customer service from Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos speakers if set up properly have good sound but can be highly problematic to set up and get connected with your WIfi. I have had problems getting mine (bought three of them) to connect with my wifi in my home. Tried to reach Sonos for assistance which they supposedly offer. Was on hold for twenty five minutes so gave up. Tried later and again no one took the call. At my business the speaker connected with the WiFi but not at my home despite repeated attempts, following all the guidelines and supposed fixes they have posted on the internet and failing to get customer (no) service. Therefore not a happy camper.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We’rea Sonos house now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re totally won over by Sonos and how well integrated their tech and components all work so flawlessly. Well done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Sounds great but serious limitations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: Sounds great Supports Alexa (mostly) Supports Audible Cons: * Hard to use app * No Bluetooth streaming support * Cannot play iTunes Library from your iPhone; you need to leave your Mac on and go through a complex procedure (why can’t it support Airplay?) * Doesn’t support Alexa messaging/ notifications Bottom-line: sounds great but too much of a hassle and too limited. If I had to do it over, I’d spend the extra and buy a HomePod. I’m too far past my return policy so I might give it away or Craigslist it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 4 of these Sonos 1 to add to my existing Sonos set up. The airplay feature is great. Easy to control sound thorough the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “One” speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for rooms 15x15 or smaller. I am using it to off set dead space in my kitchen. I have it set up with Sonos and it is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cant wait for more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant wait to add onto my Sonos system throughiout the house. I have the entire house's lights running off Alexa with Philips HUE.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One is not enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sonos speakers. Problem is, once you buy one. You’ll want more. I use these with my homepods and they work well. Airplay 2 isn’t perfect yet and you’ll get some delay now and then but overall, they do the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent device. Sound quality is outstanding.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alexa takes a little getting use to, but the device is responsive to your commands. "Repeat" feature is nifty to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound is awesome. Great clarity. volume goes up pretty loud. Nice having Alexa with the speaker. Would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great convenient speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. It is easy to set up and easy to talk to in order to play music. The kids and wife love it as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos never fails to please

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this product is second to none, including the fantastic audio produced! This is a wonderful addition to any home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound needs other ways to connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great and Alexa is useful if you don't mind it being on all the time. The one thing it needs is a direct plug in or bluetooth connect to use it anywhere. Also it would be nice if it connected to hotspots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music in each room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two Sonos. It is wonderful to tell Sonos/Alexa to play pandora and the Sonos plays in the two rooms simultaneously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added another Sonos speaker and have been very happy with the addition. I’m always looking for a reason to add another speaker.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds awesome.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are some issues. For example, it does not support multi-room listening unless you have two of these. If you have an Echo and the Sonos, than it is a no go. Hopefully they will fix this with an update.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING AND EASY TO SET UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently picked up a Sonos beam, Loved it so much I decided to buy two of these sleek speakers. Pairing was nice and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this daily and loves it. The Alexa app capability of having a back up alarm has been very beneficial for him!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound good and easy wireless connection!!! Love that all the units work together anywhere in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker, but needs to be able to change alexas name so my other alexas don’t respond at the same time I talk to this device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound - Not a good Alexa device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of the speaker is great. The issue is that I have to disable and reenable the Alexa skill multiple times a week. I will probably go back to an Echo device.

    No, I would not recommend this to a friend