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Customer Ratings & Reviews

$289.00

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 3,827 reviews
  • Rated 3 out of 5 stars

    Great product bad shipping

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is great, but Best Buy put the shipping label on the sonos box not in a separate box. This ruined the box and made the present look ugly on Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speakers. These speakers put out a great big sound.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect in a 5.1 setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SOUND QUALITY but buggy app and connectivity. Cant get google to work with it. Otherwise love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound. Great for bathroom which is my use. Works with ray soundbar

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound, poor functionality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy sold me on this saying it was Alexa compatible. I had the Geek squad install to to be certain it was right. It does not function as promised or the Geek Squad didn’t install it correctly. I need to have them come back or exchange it. The sound is nice but I have to run back and forth turning it up and down. Which defeats the whole purpose of my buying all this crap that was supposed to be voice activated.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Music in my sunroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my 4-season sunroom installed and I purchased my Sonos Gen 2 smart speaker. I LOVE IT! It work perfect.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. They do not link together. App and linking is not user friendly . Most importantly when it doesn’t work and you go to return the merchandise, Best Buy will not allow you to return the merchandise instead they gave me the phone number for Sonos warranty line. Bought several of these to link together throughout the house , did not work. Don’t waste your time or money.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Hi, and thank you for taking the time to review the Sonos One. We would love to help get you situated as in fact, you can have up to 32 of our products all grouped together. Usually these types of set up issues are network related and we can have you up and running in no time. If you'd prefer not to call, you can see other ways to contact us at sonos.com/support john.milton

  • Rated 4 out of 5 stars

    Work in progress.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great! Still trying to get the surround sound tuned in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is amazing! It works perfect for my patio.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos is addicting

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as you would expect from Sonos. No other wifi based speaker compares!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hard to set

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound but not loud enough for open doors. The micro stopped working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sounding speaker for the price paid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Works great clear sound looks good too

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One Gen 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Beefs up the sound of my Arc! Ready for the mini sub next!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the speakers and I received great customer service with selecting and installing to my Sonos sound bar. From the mgmt Team in Bowie store to the Geek Squad that helped with all my installations.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    returned it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t have Bluetooth , can only be used through their App, which is something BestBuy should let you know since nowhere in the box states so >:(

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos one review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to have music playing in different rooms around my home. I like that you can add google assistant...only issue I have is it doesnt allow you to play music to both my sonos speakers and my google minis at the same time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best quality rear speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sonos ones (Gen2) as rear speakers are fantastic. The sound quality that comes out of these things are quite amazing . Paired perfectly with my Sonos arc w/ Dolby atmos and Gen 3 subwoofer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hard to set up, but easy to use.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos One (Gen 2) is a smart speaker, and a pretty good one at that. With both Google Assistant and Amazon Alexa built-in, it's almost guaranteed to satisfy anyone's preferences.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loud speaker, app can be a little hard to navigate and find all the features.

    I would recommend this to a friend