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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 3,827 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Buy it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The build quality and ease of use makes this such a great purchase. I was looking for a whole home setup that I could use with WiFi. I purchased 4 and love the decision. I am now looking at the gen 3 sub to round out my sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker. So clear and so easy to use. Set up took a minute but definitely worth it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Walled garden sound system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are buying into the whole ecosystem with any sonos product you buy as they do not work with other stand alone devices, it's all or nothing. That being said it's similar to apple in that as long as you stick to their products they work relatively well and play well together. Just be sure you are ready to commit to this system and this system only.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these and just bought the sonos move. The sound is just incredible and it is so easy to set up. All our friends love it too when we have them over and the same music is playing in different rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Sound, Small Package

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently had our home renonvated. We installed Sonos throughout. We have been extremely impressed with the sound and the user friendly interface!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another great Sonos speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound; simple set up; easy to mix and match with other Sonos products for whole-house sound. Can't go wrong; it's remarkable how good this speaker sounds from such a small size and price point. I snagged an open box deal; the item was as described although it mentioned manufacturers box included and it was not, but not a big deal. Great price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best Speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t be silly and buy anything else. Sonos has perfected the setup to the point it’s so simple that my 98 year old grandmother could do it. I have four of these speakers and think the speaker that has the voice assistant built in sounds better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to my growing collection of Sonos speakers. This particular speaker is used in a nursery room of our house. Fills up the room with sounds and the Alexa feature makes adjusting the A/C, lights and so much more really easy. Awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great Sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These little speakers are great! I am using 6 for my restaurant and bar. BIG sound, can't even put them on full volume! Setting up the sonos account and linking the speakers/setting up zones took a bit of time but really pays off.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very nice sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound. Was very easy to add into the home system. We have the sound bar for our TV and added this speaker into the system for another room. We are able to listen to music in multiple rooms without delay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality for reasonable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to try a Sonos speaker in my den as I already had amazon voice assistants. The sound is amazing and it works nicely with my Apple subscription and Alexa. Definitely happy with purchase and planing to buy second unit for stereo.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Pretty big sound for a small object

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Sonos play 5 and wanted to add a smaller speaker for the upstairs of our house. It is just the perfect size! I love that it pairs with my Sonos play 5 and it lets out a lot of sound for being so small!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Wonderful! Smooth Rich Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound and easy to setup..... in-laws had bought them and we love the sound when we were staying with them so decided to buy for my wife for Christmas. I’m sure I will be buying additional speakers as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    love it!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos! the ease of use makes it so worth it. The sound quality is excellent too.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, very easy to set up. Connected three that can stream same music etc in concert (cool moving room to room and hearing music in same time), or play different things in different rooms at the same time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos sound system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally love the product, such an amazing sound experience And so easy to control in my phone

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Second Sonos - One to create surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a second Sonos - One Gen 2 speaker to add to my playbar and other Sonos one to create surround sound. They sound great together. Easy to setup and link together and easy to adjust surround sound via the app

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Best Shelf Speaker Hands Down!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best when it come to sounds quality in this size range of speaker. The ease of use and easy setup are an added benefit. You know what you get when you purchase Sonos!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Yolo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound that comes from this thing is almost unbelievable. I was super impressed! It sets up on wifi and not bluetooth. It is super easy to stream though once connected. Anyone connected to the wifi can stream.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    FANTAST

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sonos speakers, since buying this one I have bought the Sonos beam and another Sonos one for my bed room and I don't regret it at all. The amount of bass and the crisp highs and miss are amazing from such a small speaker!

    I would recommend this to a friend