Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $63.99
Clearance
The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,827 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    excellent value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great addition to our sonos system. It helps with the volume of spoken word without blowing up the rest of the sounds. Easy to use and great value.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sounding device.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. A little thing sounds really big! It has some bass for something you wouldn’t expect from such a device. Sounds great. Easy to use with apps.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonos rocks!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! I love the size, look and sound. This is my third Sonos speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound from such a small speaker. Love trying out this Sonos speaker for the first time. Extremely excited about using this around the house. Great portability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality from such a small speaker. Easy to set up and easy to use. Portability is great for being able to move to different rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sounds bigger than it's size

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound from such a compact speaker. Can be configured as a single speaker in the room or pared with another one for better stereo sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    X1

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound and quality easy to set up easy to use just have to watch where you put it in the base will vibrate right off at table if you don't have it mounted correctly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent, easy, affordable home audio

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, excellent sound quality, easy integration with units around the house. Perfect home theatre setup and music at home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy set up. Works great. Compatible with Alexa. Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sound

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never heard sound like Sonos sound. We have the arc and the surround and sub and speakers in kitchen and dining room. It sounds better than any other speakers that we have owned(Sony, Samsung,Bose). I would recommend and really like how they work with my iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speaker/East Setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has great sound and very east to set up. Works great with other Sono's speakers. Easy to integrate with 3rd party sound subscriptions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One speaker to rule them all :-)

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently using two Ones in my open concept living/kitchen/livingroom along with the Arc and Sub as part of a home theatre setup and music listening. My Arc was on back order at first, so I setup the One speakers with the Sub in the living room for music. The Ones sound great alone as a stereo pair, but really shine with the Sub. I bought two One speakers with Alexa because Best Buy had a bundle deal. I will later buy two One SL's and move the One speakers (with Alexa) to other rooms in my house for full house music connectivity!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding standalone speaker, Echo replacement

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted to upgrade the Amazon Echo device in my bedroom. I wanted better sound quality, and the sharp good looks wasn't bad either. I ended up liking it so much that I bought a second for stereo sound, then more of them for other rooms. The reliability increased a lot when I plugged a Sonos Booster directly into my router. When this is done, or when one of the speakers is connected, they form their own small network and don't have to compete with other devices on the main home wifi. This worked really well for me as I have a lot of other connected devices. Big thumbs up for these speakers - I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great speaker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my bathroom. Adequate bass. Microphone works perfect as I can interact with my voice without problems even with the sound of the running shower.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Like the sound, not thrilled with Alexa

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Minus one star because the SONOS Alexa feature does not have all the same features as a echo and groups are rather cranky. Sometimes the music will play on only one speaker when it is supposed to play through the whole house or vice versa.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos One

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t beat the Sonos brand of products. The One is an awesome addition to my Sonos collection of products. Easy to use and sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    great sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, surprisingly good base from such a small speaker. I wish they had a detailed manual included with the speaker. Also, Alexa doesn't work quite as well as with the Echo speaker. Very pleased with my purchase and am considering purchasing an Amp or Sonos Five.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Phenominal - a must have for your slund system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and phenominal sound! A must for your sound system! Easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Solved our problem of noT hearing the TV

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to install. It easily pairs with the sound bar but un-pairs overnight. It is a great speaker to locate near a hearing impaired person.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is so nice!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Sleek modern design. Great Sonos customer service helping us set it up. We now enjoy music outside on our lanai!

    I would recommend this to a friend
Sponsored