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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,827 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker! This works great fir playing music and Turing other devices on and off. Amazing sound quality too!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Simplicity and Fidelity

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've got several Sonos speakers through the house and two Sonos One's configured for stereo in the bar. Sounds great, works well and the set up keeps getting easier. Beats the hell out of portable speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Simple and great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these speakers sound is great. Easy to use and setup

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Folks at Sonos kill it every day. Day after day!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not and will not say anything bad about Sonos! They are not for everyone, but should be. The Sonos one is their most popular product. This device does not have the voice integration chip for Amazon or Google. I have them throughout the house. Seamless integration with other Sonos speakers. Until something better comes along this rich in terms of sound and functionality, they are here to stay.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth, Price

    Rated 3 out of 5 stars

    Sonos speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is great however it’s not Bluetooth. So seems a little pricy with limited options. Has an app to control speaker. Directions weren’t very clear with set up

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this speaker and the quality of its sound. It is very clear. The speaker doesn’t take up a lot of room.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound for a small device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple. I was able to stream music from all of my music apps on my phone. The sound was very rich compared to similar devices I had previously purchased. The voice recognition was very responsive; it responded to my commands irregardless of how loud I had the music playing. I was able to control the volume and music selection simply by just voicing my commands. I keep my device in the kitchen so I can listen to music while I cook; if I need to know how many ounces are in a cup, I just ask Alexa. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound easy to install. we purchased 3 and its one of the easiest way to get quality sound in your home without spending a fortune.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 , amazing sound. Best pair of speakers I've owned. Bass is super nice but too loud if u have roommates lol

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great little speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing really new to add here. As everyone says, it's a great sound for such a small speaker, with good clarity and base, and room-filling sound. I use it to listen to music in bed, sent from my iPad. I also use it when watching videos or movies on my iPad, and the audio stays nicely in synch with the video--an important point for me. I got this as a step-up from the Bose Color Sounlink 1 that I had had for years, and it was a good improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Yet another great speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It‘s our 4th Sonos speaker in the collection. We‘ll for sure keep on adding, the system is so easy to use and provides a great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality, loud, good bass, easy setup, and great surrounds for existing Sonos system

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Very good smart speaker.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos products. Easy set up, good app interface. Good sound quality. Like alexa compatibility especially.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good bang for your buck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This packs some high quality sound for being little! Doesn’t take up a lot of space and still provides volume.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One is a great speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is really nice with excellent sound quality. It connects via to my Apple TV, which is what I use it most for. I also like the Adonis app that lets me steam Apple Music and Amazon music. Build quality is solid and it looks great on the stands I bought for the speakers I have the paired with a One SL, so I get true stereo and also Alexa through the Sonos One. I definitely recommend the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos rear speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Easy to setup. Directions on the computer are easy to follow. Works great with my soundbar

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker. Love that it works with Air Play or the Sonos App. Use it all around my house. Move it from room to room when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    sono one is the one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos One is just about the loudest for its size, and its hands-free Alexa and Google Assistant integration makes it a lot more versatile (and have made it my go-to speaker). Alexa and Google voice commands work like normal (though you must choose between them). It can play music, tell you the weather, find a recipe, and answer simple questions, like any other smart speaker. It also works with Siri via AirPlay 2. i really like this speaker a lot .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great wireless speakers

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. Easy to setup. Have added more to additional rooms throughout the home and could not be more pleased.

    I would recommend this to a friend
  • Cons mentioned:
    Voice assistant

    Rated 5 out of 5 stars

    Sonos makes great speakers. Period.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only challenge I have isn’t with Sonos, it’s that I asked for Sonos with Alexa. The clerk rang me up with what I thought was just that. I went home and it turns out that this Sonos doesn’t have Alexa. Unfortunately I threw all of the packaging away. I ended up having to buy a separate Alexa to connect this Sonos to. I trusted that the clerk would give me what I asked for. I should’ve been a little more diligent in making sure. Bottom line is I paid extra for the Alexa capability and it didn’t have it.

    I would recommend this to a friend