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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,827 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent WiFi speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent WiFi speaker. Easy setup and high quality sound. Price is a bit steep, but I guess you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Take my money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality of any speak I’ve ever heard. Only negative, won’t work if not connected to WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One/the only One I'll ever need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product from Sonos is a great option for audio and theater buffs. I got the Sub and Playbar a few months ago and I just couldn't go without having these eventually. As surrounds go, when paired with the the other speakers I can get great clarity from voices and background noises. I always enjoy listening to music on them when they are paired either separately or together. In the end I'd recommend these to anybody, with a higher price tag these are worth the extra bucks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent speakers for open areas.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and great sound quality. The app is very user friendly and made it easy to pair with my google assistants.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos review!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker , sound is amazing and bass is awesome for a small cube!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The BASS!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first saw the Sonos, I thought it goes with everything. Very loud and full of bass, glad I purchased!!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Quality is excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless feature and the sound quality. The small size made it easy to fit into the decor of the room.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Great Sound, Alexa Capability A Plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great color, size. Alexa capability a big plus. Also has ability to adjust both bass and treble. Default sound had much too bass / low level, no treble, so I was able to adjust accordingly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ANOTHER GREAT SONOS PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a long time user of Sonos products and I couldn’t wait to upgrade from my PLAY 1 versions due to the addition of Airplay 2 feature being added. Using that I can now Airplay sound right from my iPhone, iPad, or Mac which is extremely convenient. I’ve noticed a slightly better sound compared to my PLAY 1 as well. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos app is fantastic. I was Leary about using it after reading so many negative comments but I have not experienced any of them, and it is very intuitive and simple to set up. I have a large 7 bedroom home and have at least one large get together of friends and family every week, and had to rely on my large sound system in the living room, with various devices playing different music around the home and property. All of my friends are amazed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Great, Bluetooth ability not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these with the idea of using them in a small sun room I recently remodeled this last summer. So the idea was that they could both be used in stereo for the same room and I could use iTumes off my phone to run them. They set up easily and paired quickly but when I use the Sonos app and go back to iTunes to use the speakers via Airplay, they keep getting dropped and the speakers are not "found" even in a small room close to my WiFi router- so I know it is not just a bluetooth issue. Quality was very good on an acoustic level however that does no good if you can't get a song to play off of itunes. Going to give the KEF speakers a shot and see how they work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers! This is the 3rd one I purchased. Easy to set up, and the sound is phenomenal!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    great speakers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best speakers for the price. Work great, very easy set up, easy connecting. easy listening.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love my speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up and operate. It integrates well with the rest of my Alexa devices.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound and VERY easy to set up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised by the bass. sound quality was very good and just as good if not better than Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it what can I say, very good. So far no Issues easy to install not like Cortana it kept disconnecting the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy setup, good sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos One black, two speakers produce great stereo sound in my primary living room. Alexa works great, Apple music was easy to set up and works great. I will add a sound bar at some point in the near future . . . No complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Sonos speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Starters, I just want to say thank you to all the wonderful people at this Best Buy store. We have the Sonos arc, the big sub, two ERA 100s and three SL ones .Thanks Keegan, Lilli, Gil, Jared Wallace, Eric C, Jeff, Sean, Johnessah, Cathy and Avalanche... Each and everyone, these fine young women and gentlemen took care of me on each, and every one of my products that I have bought. For my new washer, dryer, stove, refrigerator, dishwasher and a whole new Sonos surround sound system. In each, and every one of these products have worked flawlessly, since I bought them over the last few months.. From top to bottom, they are top notch and really take care of the customers. Thank you everyone I appreciate each and everyone of you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect for the salon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are perfect for the salon. They have a great quality sound and were super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos surround spekaers for my master bedroom!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these guys to my beam and sub in my master bedroom setup. They sit on the sonos soeaker stands in surround mode to the beam and sub. They added so much more immersion to my system. This is my bedroom system but my wife and I can enjoy movies at high and low volumes with detail!

    I would recommend this to a friend