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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 3,827 reviews
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it what can I say, very good. So far no Issues easy to install not like Cortana it kept disconnecting the WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos app is fantastic. I was Leary about using it after reading so many negative comments but I have not experienced any of them, and it is very intuitive and simple to set up. I have a large 7 bedroom home and have at least one large get together of friends and family every week, and had to rely on my large sound system in the living room, with various devices playing different music around the home and property. All of my friends are amazed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    ANOTHER GREAT SONOS PRODUCT

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a long time user of Sonos products and I couldn’t wait to upgrade from my PLAY 1 versions due to the addition of Airplay 2 feature being added. Using that I can now Airplay sound right from my iPhone, iPad, or Mac which is extremely convenient. I’ve noticed a slightly better sound compared to my PLAY 1 as well. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound and VERY easy to set up

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised by the bass. sound quality was very good and just as good if not better than Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality Great, Bluetooth ability not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these with the idea of using them in a small sun room I recently remodeled this last summer. So the idea was that they could both be used in stereo for the same room and I could use iTumes off my phone to run them. They set up easily and paired quickly but when I use the Sonos app and go back to iTunes to use the speakers via Airplay, they keep getting dropped and the speakers are not "found" even in a small room close to my WiFi router- so I know it is not just a bluetooth issue. Quality was very good on an acoustic level however that does no good if you can't get a song to play off of itunes. Going to give the KEF speakers a shot and see how they work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SOUND

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound system for both TV and music crisp awsome sound.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Sonos review!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speaker , sound is amazing and bass is awesome for a small cube!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love my speaker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up and operate. It integrates well with the rest of my Alexa devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers! This is the 3rd one I purchased. Easy to set up, and the sound is phenomenal!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the sound, easy to set up. The good thing is, you can move it anywhere in the house and enjoy your music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    great speakers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best speakers for the price. Work great, very easy set up, easy connecting. easy listening.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect for the salon

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are perfect for the salon. They have a great quality sound and were super easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sounding speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these to create stereo sound and it is fantastic. Nice, clear sound and plenty of base for me.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 4 out of 5 stars

    Great size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker for my bathroom which is the perfect size. This is now my third Sonos speaker and I love the sound quality once all three devices have been paired. Will definitely buy more when I move to a larger space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Pleased with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, user-friendly. Have it connected to two Amazon Echos so have music throughout home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Simple and sounds good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply to hook up and get playing, They sound great, Info on the website is very good to if you do have any questions

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good, but very expensive, speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed the Sonos Beam (sound bar), and this is a similar device. The quality of the sound is quite good, but I don't know that it's any better than a regular bluetooth speaker from Bose or Beats. the biggest advantage is that you connect to it through WiFi, so you're not limited to the 39-foot (or so) range of blue tooth. The other advantage is that you can join multiple sonos speakers throughout the house to all play the same audio source, or you can split audio sources. So there's flexibility there. You can only listed to audio sources that are supported through the sonos app, fortunately there are many. It's a bit confusing at first, but once set up it's fairly easy to use. it's probably $50 more than a comparable quality bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    SONOS ONE AWESOME

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! Set up was easy and was able to connect to my Sonos Beam without any trouble!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love this speaker!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Sonos One Gen 1 speaker before and was quite amazed at the quality of the sound coming out of it for it's compact size. I recently bought a Sonos Playbase and wanted to go surround so I got 2 of the newer Sonos One's. They sound amazing with the Playbase but also sound amazing on their own. The fact that it uses Alexa is great and is why I returned my Apple Homepod, which had very limited functionality with Siri. Sonos sound quality is top notch. I highly recommend these!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second pair I’ve bought. They sound great and they work great with my Sonos at surround sound system.

    I would recommend this to a friend