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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    solid speaker for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos speakers can be an acquired taste. You are signing up for an internet connected speaker for the most part but with added airplay feature they now function basically as a Bluetooth speaker. I have several Sonos speakers so perhaps my review is a bit biased. They sound they put out to my ears is very good. I really like why i hear from just 1 speaker. Pair up 2 of these and use the in app tuning to give you a fantastic sound experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and volume! Alexa works very well also. Very easy to hook up too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had one and wanted two so that I can link them so it is now stereo. Easy setup and great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greater volume than expected. Sound quality is exceptional for a single speaker this size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Good sound...not solid with Amazon Alexa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has great sound and looks great. However the connection with Amazon Alexa is VERY finicky. I bought three of these and only one works and that one is on and off given the day...smart Alexa app needs help

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up and use! I love the sound quality of it as well. Now I want more of them in my house

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent. We are really enjoying all of our Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. We are really enjoying all of our Sonos products. Great sound, compact and easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect for bedroom

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for bedroom. Small, our of the way, but great sound quality (especially bass) for size

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Easy and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality. Easy to use - to set up and to use through app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love our Sonos speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with another Sonos speaker and soundbar that we already had to create surround sound in our living room. We love using them to play music on as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must get at least two. Great quality and easy to set up. Once you have two you can set up as surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is amazing! I’m addicted! So easy to set up and use. Great sound and looks really clean.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as part of a surround sound system for my media room. Very awesome sound and easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos surround spekaers for my master bedroom!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added these guys to my beam and sub in my master bedroom setup. They sit on the sonos soeaker stands in surround mode to the beam and sub. They added so much more immersion to my system. This is my bedroom system but my wife and I can enjoy movies at high and low volumes with detail!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 3 out of 5 stars

    Great features - Easy to Use - Sounds like trash

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos does a great job with the setup process, features, and ease of use. Something other companies absolutely fail at. The speaker is a great size and built very well. The biggest issue though is that, like most Sonos products, it sounds pretty bad. The lows are nice, but the mids are muddy and highs don't exist at all. If Sonos can figure out how to make a speaker that sounds great, they would be a hit. If you are tone deaf, then I would recommend this because of features and ease of setup & use is so much better than other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent Quality Speaker - Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an add on item to my system. We love this speaker - amazing quality and linked to our Sony TV very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Great speak

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two and they sound awesome when paired as a stereo set. Set up is super easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Play the best sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound. I really recommend it. Sonos is a great quality and beautiful design.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sono Gen2 Smart Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and easy of setup Awesome. Definitely worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a small speaker. Easy to set up and no issues with dropped signals.

    I would recommend this to a friend