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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I keep buying more…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth One. Literally, I keep finding new spots in the house and buying another to fill it with rich music. I love the sound of Sonos products. The Sonos ecosystem is good, but still encounters some issues negotiating different streaming services and competing controllers (between my phone and my wife’s). All in all, Sonos delivers a good experience for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    5 stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these are great speakers with excellent surround sound with the sonos sound bar. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best little speaker on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has such a great sound and it Integrated perfectly with the rest of my Sonos system in the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Perfect surrounds for Sonos ARC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Easy set up with Sonos ARC and sub. Build quality and sound are top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Awesome Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this speaker! It is easy setup, has great sound and I can move it to another room if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speakers are awesome

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is awesome the kids got us another one for Christmas it’s amazing

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice complement to my older Sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has made the four other Sonos speakers around our house much more functional by enabling airplay so we can pipe podcasts throughout the house without having rely on the Tune-In app. I enjoy the quality sound and convenience of Sonos generally. While I haven't used the voice activation capability of the new speaker, its connectivity to Airplay has made me happy. I appreciate my five Sonos speakers and recommend their systems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, Sonos speaker!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

     Starters, I just want to say thank you to all the wonderful people at this Best Buy store. We have the Sonos arc, the big sub, two ERA 100s and three SL ones .Thanks Keegan, Lilli, Gil, Jared Wallace, Eric C, Jeff, Sean, Johnessah, Cathy and Avalanche... Each and everyone, these fine young women and gentlemen took care of me on each, and every one of my products that I have bought. For my new washer, dryer, stove, refrigerator, dishwasher and a whole new Sonos surround sound system. In each, and every one of these products have worked flawlessly, since I bought them over the last few months.. From top to bottom, they are top notch and really take care of the customers. Thank you everyone I appreciate each and everyone of you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and easy to use. Set up was simple and it just works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound love it very easy to use.I have the other system the sound bar and the sub woofer.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality out of a little speaker Will definitely be buying more from the Sonos line

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Best WiFi speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. Easy to setup. Great quality sound and amazing streaming capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY INSTALLATION AND PERFECT SOUND. Very easy to connect with my SONOS sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos is the bomb!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing. Sounds great, easy to set up, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Love these speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What is not to love about these little speakers. Nice clean sound and easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    easy to set up and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , good tone and easy to use. I have sonos speakers thru out the house thanks dayvaman

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos delivers with yet another amazing speaker!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos in my opinion makes the best consumer wireless speakers on the market. The Sonos One was the first of many speakers I've purchased by Sonos. If you are like me; once you get one you can't stop buying more to put in every room of your house. This great speaker is super easy to set up, has amazing sound and has Alexa that can control your music and/or other alexa devices in your home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great sound quality. I bought two more for the rest of the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS Speakers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had several speakers installed in my home. I was able to COMBINE SONOS ONE (Gen2) that has the built in voice control in areas where that feature was needed with SONOS SLs in areas where I didn't need that function. Helped me save a few dollars to spend elsewhere. The quality of this speaker is outstanding...an important feature for someone who listens to music ALL DAY!!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker has great sound , takes up very little space and pairs with my Alexa !!!!

    I would recommend this to a friend