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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,827 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker for any use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is so good and easy...speakers sound great, easy to use and all around just excel

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New speaker .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have several in service . This will allow Surround Sound in Media Room where only one speaker is being used . Very satisfied with sound from these speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love Sonos speakers

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sonos, want one of these for each room, great sound and power

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Small speaker big sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is small but packs a great sound. Easy plug-and-play set up. Love Sonos!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    Speaker Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item because it was advertised in store as wireless bluetooth speaker... Got it home, set the speaker up and it can only be used with the SONOS ap, it only works with wifi, you cannot play things off your regular phone audio, and it has to stay plugged in. The speaker worked well and sounded amazing. But unfortunately for $200 I was expecting it to work with bluetooth no matter what and to be fully wireless. I returned this item.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround speaker Works great with the sound bar and sub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    sonos speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome speaker and easy to set-up to the sonos system in my house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Easy to set up. In stock and ready to go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love the Sonos system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use, sounds great and high performing connectivity. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Speak

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing! Easy to setup in the app and works with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sounds like a millions dollars!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup. Sounds amazing. I will be buying another one for surround sound

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Love sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love sonos products great quality great sound and easy setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Easy set up and syncing was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup and sound is amazing. A great addition to our surround sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great home theater surround

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent surround and small room speaker. With the new software updates, the functionality has improved and system stability is much better- doesn't have the bass of a HomePod but integrates into a Sonos system perfectly for home theater

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought Sonos was too expensive and have always gotten on my friends for buying set after set adding on. Well I purchased this set and just ordered a beam and 2 additional Sonos one SL speakers for my bedroom. I can’t wait to get them and set everything up. I am adding a speaker to my bathroom due to the voice control. Pretty easy setup and great with Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 4 out of 5 stars

    Great sound quality. EQ control is useful.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speakers. I was truly surprised. Easy setup, the tuning feature is easy and actually works. My first set of wifi speakers and I’m not disappointed.........so far.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a set of 2, very easy to set up . Sound quality is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Thee speakers! So nice, my wife bought 2!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get these! . . . What else can I say? They’re quality hi-def voice-assistant capable speakers that digitally/sonically (idk but it’s lit) map the surrounding space and calibrate themselves for the best audio capabilities that’s appropriate for that space. They sound great, have optimal voice recognition, and integrate very well with all our other tech and “smart home” capable equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound/ easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos does a phenomenal job with there ease of use and their sound is second to none!

    I would recommend this to a friend