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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 3,827 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos play 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound easy to set up connects right away to other Sonos speakers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality sound, easy to use and listed at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sonos Sound Spectrum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sounding portable speakers on the market at this price. Fills bedroom with some boom. Only downside is app doesn’t play every song in Apple library. Not sure if that is a copyright/licensing issue but not a deterrent for purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos is fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own a system for each room in the house. Easy to use and sounds great.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Work great, only one draw back

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my sonos system and I have quite a few. The only draw back with these to me is that they need a little bass boost if they are a standalone speaker. You can EQ them in the app and they do get better. Only other draw back is the price, you need two of the same speaker to set stereo sound, So no getting a play one and a One and trying to make a stereo pair has to be two of the same.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speakers, awesome music system. Easy to set up!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sounds great for such a small speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great for such a small speaker. Small, no wires and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speakers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 Sonos Speakers were super easy to setup. Sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound, Can be Erratic, Poor Customer Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has great sound, here are the pros and cons in my opinion... Pros Awesome sound No wiring required Scalable - speakers can be added, deleted or moved easily Stylish Can be mounted (with mounts) or placed wherever Cons Pricey Erratic connection since it's WiFi, to stabilize you should get a Port but that adds to the cost Poor customer service - awful, three times I called and all three times I had to troubleshoot on my own Overall, if you have patience and can deal with some erratic behavior, they deliver great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Very easy setup. Nice clean compact design

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wifi speaker with voice command

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter to have music in her room, but not having to connect to a device. This has the Alexa command and allows her to control music with no device. she does not have a phone, so it works perfect. The sound quality is great, as expected with Sonos. That is why the price will be higher than other brands, if you want quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS - One (Gen2)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought using my phone to control SONOS was (and cool) but now everyone in the room can get their favorite songs on the system instantly. SONOS One (Gen2) is has great sound for a speaker this size and the integrated Alex has really multiplied our enjoyment of SONOS.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and really easy to use. Works great as a surround speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sattelite speakers

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos makes great speakers. The new Era 100s sounds much better. About 35% better. But these Ones are an excellent value as sorround sound speakers if you have a sonos bar and sub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    VinylGuy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sounds that comes off these speakers, easy to pair

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for whole home entertaining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sonos speakers are a great and easy way to provide whole house music. We have a few of them spread throughout our house - and no longer need to crank the volume up in one room for the music to be heard everywhere. And they were real easy to set up. Distributed sound makes all the diference!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good speaker for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interface is very simple and easy to use. It makes it easy to queue songs and the shuffle seems to be fairly good (better than others that tend to repeat songs too much). Its easy to build playlist and get directly to a song or genre. The sound quality is impressive when in proximity to the speaker. I've noticed, and it may be my house, the further I get away from it, it starts to have a distorted sound...so I just keep it close I have struggled a bit to get the album art to display. There weren't many helpful resources on the internet figure out what I needed to do to get those corrected.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonis

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound awesome and they are super easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Made our DIY wedding music pop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had purchased 2 Sonos One speakers a few months earlier, but decided to get a third to cover the space we had for our wedding reception. The third unit seamlessly integrated with our first two and provided awesome sound for our special night.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good sound. Well built. Excellent support.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have them in my home- along w/ other Sonos speakers. I have given these as gifts to my college student relatives. Even better when paired for stereo sound. Now that HomePod systems are getting better sound - I may have rethought these- but Sonos is a great company- with excellent support. Great sound and well built. Worth the $$

    I would recommend this to a friend