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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love my Sonos system!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these speakers. The sound is amazing. They are wireless and super easy to install/link to other devices. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers have great sound and easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Music or TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EZ to set up and pair...app. gives complete control of "Ones" & Arc. Pairing "ONE" with Arc turns the Arc SL into a voice controlled device....adds great depth to Arc sound bar. Made for a great Super Bowl party.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great! This is my 3rd Sonos speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are good quality speakers. It was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way they sound! Easy to set up around the house

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos are great speakers, they sound great and are easy to connect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    6th one I bought. Outstanding sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding sound and so easy to set up. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music to my ears

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the top dogs. I love listening to music and have my whole place vibing. Sonos Arc + (2) One for surround sound. Then One SL in the dining room and another in the bedroom. Man o man

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great first speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful sound for a small portable speaker. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really cool speaker!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute awesome speaker! I don’t need is at half the awesome Sonos sound, But having a smart home assistant is even better! I have one in black and one in white and all I would say about the white as it is very white so I get worried about dirty fingerprints etc, But so far it is like new!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good. great sound and a very very nice look to it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good with great WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Sonos ones to connect with my beam. If your WiFi is not strong enough I don’t recommend buying It as it will kick you out or even after skipping tracks on the app it would kick me out randomly. It wasn’t until I bought an Netgear Orbi for zoom meeting etc.. that I haven’t had any issue at all with these speakers. Overall I it has a very good sound that works for me (not audio freak) in my bedroom. I have them on the Sonos stands as surround ambient style and they sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition and great sound Super easy connection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paired 2 Sonos smart speaker with our new Gen2 Beam speaker for surround sound when watching movies. A major plus is the ability to stream Apple Play music through the system. Sound quality is awesome and the capability of using the app for control are a major consideration.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for my bathroom. Compact désigné with big sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Alexa integration

    Rated 2 out of 5 stars

    Great concept, but needs refining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a licensed contractor/AV installer and have installed most brands of audio video equipment. These Sonos Ones are a great addition to any home that wants hassle free audio throughout with one caveat later in this review. They work great with Apple airplay and streaming music services such as Spotify. They even have voice control (such as Alexa) built in! However, you can install as many as you like and group them ALL together for Alexa voice control, but you cannot group them in separate groups, I.e.: Upstairs group, Downstairs group, etc. Alexa will not recognize separate groups. Other than that, the sound quality for the size is great! The build is very solid as well. At $200 price point per speaker for a system that is acclaimed to be a “whole home audio” system should be able to have multiple groups not only in Sonos app, but also in Alexa app. If Sonos integrates Alexa to better suit my customers needs, I will definitely recommend them at that point, but for now, I will continue recommending other avenues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great punch from a small machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with great sound. Airplay works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice soeaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound and it’s easy to voice control! Going to buy a few more so I can just connect them through my house vs buying one big stereo system!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior sound....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!!! This is the best audio investment I have ever made. This is a life changing system if you are into movies, sports, or music. It's like my birthday every time I use it. It's clean. No speaker wires. Yes there are power wires for those that didn't know but you can hide those depending on how its set up.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound comes out of this speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has fantastic sound and takes up very little space.

    I would recommend this to a friend