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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,827 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good speaker with high quality sound and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Can't Get Enough

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ONLY problem with my Sonos Smart Speakers is that now I want one in EVERY room. They are perfect, sound great, and customer support was fantastic walking me through some questions about integration with my existing system, on the set up. HIGHLY recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Powerful punch for a small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are far hands down best. I also like how you can pair n un pair when you would like to only use certain speaker. Alexa is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos, I’ve been using Sonos speakers for over a decadr. Being able to control with Alexa is just the icing on the cake. I use one in every bedroom in my house, great to put my kids to sleep, no fumbling with phones which grabs the attention of the little ones. Also has a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i love sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is my favorite sound systems. I got for Number for now so my house have amazing sound system. Thanks great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system, support and speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great system. We bought these to go along with our other Sonos products and create surround sound. Sonos has excellent customer support and anytime we’ve had a wall with changing our router or they’ve gone off-line they’ve talked us through troubleshooting and gotten everything working again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker comes with Alexa. Enjoy this feature coupled with using Amazon music. Just say artist and/or song or album and out comes the music. I was able to pair the new speaker with an existing Sonos play one (Gen 1) for additional music in another room. We liked this speaker so we purchased another Sone - One with Alexa for our patio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality sounding speaker. When you crank the volume it doesn't go that loud but if you get a pair of them I'm sure it sounds better. I'm planning on getting another one. The apple music integration via the sonos app is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding smart speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one Sonos One that replaced an Echo Dot as I use it with Alexa. The Sonos sounded good but I thought they would sound even better with a stereo pair. I bought another Sonos One and paired it with the other one and they sound great. They are Alexa enabled so I can control my smart home devices and have great sounding music.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    LOVE THESE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless speakers! Easy to set up and sound AMAZING!!!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Can’t have enough Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and easy setup. The more the better!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    The great sound of Sonos and bonus Alexa ability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was simple and the sound is amazing for it's size.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Small but very powerful. Would bu them again.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great bass. A bit pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Speaker, awesome sound quality and easy to set up!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, sounds great, and looks sleek in the garage.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    just buy Sonos

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased a different brand music systems for the last 40 years. Then I found Sonos, I will never buy any other than Sonos. I want the sound bar and all that goes with it. If your going to buy any speakers ect. take a minute to review and listen to Sonos. You will not find any better or higher quality for you money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Rules

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install, great sound. What else could you want?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great speaker for bedrooms

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not your average speaker if you are looking for a stationary speaker that works with your smart home and want really good sound, this is the speaker for you. The frequencies in this speaker are perfect to spread around your room and more if you have door open you can hear it as well. sound travel a good distance. Sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great surround speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great surround speaks when paired with playbar. Will have to adjust settings from the app to hear sound effectively. Default settings seems to be more to the fronts and not the rears. Once I did this the sound is truly Amy and I see why sonos is so much more than the competition

    I would recommend this to a friend