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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good with great WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 Sonos ones to connect with my beam. If your WiFi is not strong enough I don’t recommend buying It as it will kick you out or even after skipping tracks on the app it would kick me out randomly. It wasn’t until I bought an Netgear Orbi for zoom meeting etc.. that I haven’t had any issue at all with these speakers. Overall I it has a very good sound that works for me (not audio freak) in my bedroom. I have them on the Sonos stands as surround ambient style and they sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    very good sound

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super good. great sound and a very very nice look to it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition and great sound Super easy connection

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has the best sound for the money. The app is incredible and having the ability to combine with other Sonos speakers is monumental.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superior sound....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG!!! This is the best audio investment I have ever made. This is a life changing system if you are into movies, sports, or music. It's like my birthday every time I use it. It's clean. No speaker wires. Yes there are power wires for those that didn't know but you can hide those depending on how its set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love sonos, I’ve been using Sonos speakers for over a decadr. Being able to control with Alexa is just the icing on the cake. I use one in every bedroom in my house, great to put my kids to sleep, no fumbling with phones which grabs the attention of the little ones. Also has a great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great little speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker for my bathroom. Compact désigné with big sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great punch from a small machine

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use with great sound. Airplay works wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Alexa integration

    Rated 2 out of 5 stars

    Great concept, but needs refining

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a licensed contractor/AV installer and have installed most brands of audio video equipment. These Sonos Ones are a great addition to any home that wants hassle free audio throughout with one caveat later in this review. They work great with Apple airplay and streaming music services such as Spotify. They even have voice control (such as Alexa) built in! However, you can install as many as you like and group them ALL together for Alexa voice control, but you cannot group them in separate groups, I.e.: Upstairs group, Downstairs group, etc. Alexa will not recognize separate groups. Other than that, the sound quality for the size is great! The build is very solid as well. At $200 price point per speaker for a system that is acclaimed to be a “whole home audio” system should be able to have multiple groups not only in Sonos app, but also in Alexa app. If Sonos integrates Alexa to better suit my customers needs, I will definitely recommend them at that point, but for now, I will continue recommending other avenues.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great system, support and speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great system. We bought these to go along with our other Sonos products and create surround sound. Sonos has excellent customer support and anytime we’ve had a wall with changing our router or they’ve gone off-line they’ve talked us through troubleshooting and gotten everything working again.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Fantastic sound comes out of this speaker!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker has fantastic sound and takes up very little space.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great speaker and sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good speaker with high quality sound and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Nice soeaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the sound and it’s easy to voice control! Going to buy a few more so I can just connect them through my house vs buying one big stereo system!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really good speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great quality sounding speaker. When you crank the volume it doesn't go that loud but if you get a pair of them I'm sure it sounds better. I'm planning on getting another one. The apple music integration via the sonos app is really cool.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding smart speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one Sonos One that replaced an Echo Dot as I use it with Alexa. The Sonos sounded good but I thought they would sound even better with a stereo pair. I bought another Sonos One and paired it with the other one and they sound great. They are Alexa enabled so I can control my smart home devices and have great sounding music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker comes with Alexa. Enjoy this feature coupled with using Amazon music. Just say artist and/or song or album and out comes the music. I was able to pair the new speaker with an existing Sonos play one (Gen 1) for additional music in another room. We liked this speaker so we purchased another Sone - One with Alexa for our patio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Powerful punch for a small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are far hands down best. I also like how you can pair n un pair when you would like to only use certain speaker. Alexa is a nice feature

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Can’t have enough Sonos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound and easy setup. The more the better!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, great bass. A bit pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    LOVE THESE!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these wireless speakers! Easy to set up and sound AMAZING!!!

    I would recommend this to a friend