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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 3,827 reviews
  • Cons mentioned:
    Bluetooth, Price

    Rated 4 out of 5 stars

    Wifi connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but over-priced speaker. Not easy to connect it to wifi with Verizon internet. I am not sure why.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Wireless sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product has an excellent sound and so easy to use!

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Excellent quality speaker.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is phenomenal, and the setup was super easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great little sounding speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great sounding little speaker with Alexa built into to it. It can be controlled by voice or an app. I can use Alexa to also control my smart lights. If your wanting to play the speaker loud I would recommend getting their amazing sub and buy another Sonos 1 to play as a pair or get a play 5 instead.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound amazing. Not bad for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The sound is Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my boyfriend for Christmas (12-19-2021 actual purchase date) and OMG, he was very excited and love his Sonos speaker. The sound is Amazing. It was definitely worth buying.. I will be purchasing this brand for myself when I buy my new home.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One speakers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speakers. I paired these with my Beam, and I was blown away with the added sound quality. They really bring the background sounds to life.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound small size fits anywhere looks great .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Nice sound. Like equalizer function

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    easy to operate

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the size of speaker. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this from my house I can hear it everywhere and it’s just amazing. I really like it and Sonos is well-known in my family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Ones are winners!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and a modern, high-tech technology. We paired it with a Sonos Arc - Sonos Ones for rear speakers to make a surround sound system for our living room. BONUS: All the free streaming music and the ability to link our SrriusXM and Amazon Music accounts! We absolutely love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Quick setup and installation! I love the pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great - except if you want to use voice control

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great and works fantastic as a surround speaker with the sub and sound bar - but I cannot get it to configure with my google account to enable the google assistant and therefore feel I have wasted the extra money I paid for the intelligent device. I do know its a google, not a Sonos issue - since I can create a new account and it works fine - but Sonos blame Google and Google blame Sonos and I am left stuck in the middle with a regular speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos products are simply the best. The audio is amazing! I have multiple Play 5’s, multiple Sonos One’s, a Beam, a Sub and a Move. All of the music I own is on NAS and is accessible from anywhere in the house. That and Amazon Music and Apple Music. Sonos says “all the music in the world” and that aren’t kidding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Powerful speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow. This is my first speaker from Sonos and I love it. The sound quality is amazing. Planning to buy more in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had looked at the Sonos system in our old location and knew we would add it to our new home build. After the Sony 65in was purchased we added the sound bar and two speakers to complete the whole experience. Very pleased. When the TV isn't on we enjoy music throughout the house with the Sonos speaker system. A+

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Porch Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed on our covered and screened in porch to have music by the pool. Easy setup and outstanding sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos has the best sound for the money. The app is incredible and having the ability to combine with other Sonos speakers is monumental.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Setup

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love SONOS products, easy to set up, great looking

    I would recommend this to a friend