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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love our Sonos!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge Sonos fans! We have these speakers at a rental house and had to get one for our permanent residence. Everyone is always so impressed with the sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Such an easy set up and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research I decided to buy a pair of these to stream my music I was debating about getting others speakers to continue to listen to my C d's but oh my gosh I can listen to any music I want streamed and also just with the command of my voice love love love these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, easy to use and pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 SONOS One spearkers and an outdoor setup with a SONOS amp and everything pairs and works seamlessly with great sound. Voice control is nice to mute and adjust the volume when needed. Only drawback is no way to connect to TV without purchasing extra equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great sound for a nice music listening experience. Everything is controlled through the Sonos app, which allows you to use other apps in your phone without interrupting the songs. Working with WiFi, makes it much better than any Bluetooth speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect place for serious decision

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic service great advice friendly sales agent good excellent decision making great open jours

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid speaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our 5th Sonos one….they're easy to pair. Great sound!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy quick addition to my Sonos system, picked up two of these for back rooms in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great build, sound and easy of use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up to finish my 5.1 Sonos build. Huge step up in clarity compared to my previous rear Samsung speakers. Luckily picked it up on a sales price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The perfect speaker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best speaker out there. Bought it for my younger sister for her birthday in her new renovated bedroom and she loves it and we’re able to play music with our other 2 sonos we have and it’s wonderful sounds loud but equally perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow, just wow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers are amazing, the sound is crisp and clear. Can’t wait to get more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Quality sound, had some issue pairing the device b

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, had some issue pairing the device but all in all a good speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For wireless speakers, two things matter to me: sound and software. Both are tops with Sonos. The sound is much more powerful than you would expect from a small speaker, and accurate in midrange and highs. And the app that controls the system is the best there is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos nice speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good speaker- fits in well with two I already had. Good sound and works really well with Alexa. Cheers!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this new version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the ones with Google and Alexa built into the speaker. Now i can walk around my house yelling at the walls to turn things off and on. Just kidding. It really makes it nice. The sound is still great and i was able to hood two up in stereo mode. Great speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hear them sneaking up behind you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't invest in a high-quality tv and/or soundbar without getting these speakers as your surround. Footsteps behind me and moving around the room then passed on to the soundbar. The Sonos app gives me great control and customization.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is everything I had hoped for and more! I sold my Samsung home theater system and I wanted some stronger and more vibrant that could fill my room with the rich sounds of jazz. I have found the speaker of my life and I will never go for another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speakers!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speakers, these are the best, great sound. sound is definitely quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this SONOS so far. Paired it with my Spotify, configured it for my kitchen and it sounds amazing! I bought an open box one so had to work on unpairing it and pairing it to my Spotify but works like a charm now. Am considering buying another for my master bathroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    so much better with voice control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOOOOO much better with the voice control. Definitely do yourself a favor and upgrade to a device with the voice control built in. You can then use your older speaker to set-up surround sound. Can't beat the sound quality of a SONOS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Packs a punch for its size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these as auxiliary surround speakers for our home theater system. They add a great layer of complexity to the overall experience. Alexa is very responsive, too. We love these little guys. I'll eventually have one in every room in the house.

    I would recommend this to a friend