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Customer Ratings & Reviews

Your price for this item is $63.99
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The comparable value price is $219.99

Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    It sounds greeeaaaat!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the Bose for the Sonos. Best thing I could have done for myself. They aren't giving these away, but the sound quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Such an easy set up and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a lot of research I decided to buy a pair of these to stream my music I was debating about getting others speakers to continue to listen to my C d's but oh my gosh I can listen to any music I want streamed and also just with the command of my voice love love love these

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, easy to use and pair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 4 SONOS One spearkers and an outdoor setup with a SONOS amp and everything pairs and works seamlessly with great sound. Voice control is nice to mute and adjust the volume when needed. Only drawback is no way to connect to TV without purchasing extra equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound, needs better microphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and impressive technology that balances the sound when established in a series of speakers. My only frustration is the internal microphone for “hey Alexa” is much weaker than those found in Amazon Echo. The Sonos app is very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For wireless speakers, two things matter to me: sound and software. Both are tops with Sonos. The sound is much more powerful than you would expect from a small speaker, and accurate in midrange and highs. And the app that controls the system is the best there is.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hear them sneaking up behind you!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't invest in a high-quality tv and/or soundbar without getting these speakers as your surround. Footsteps behind me and moving around the room then passed on to the soundbar. The Sonos app gives me great control and customization.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Second Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I have purchased. The first was in the kitchen and didnt get enough play. I moved it into the great room and have the two hooked up in stereo. The sound is excellent. Volume is much more than I need. I love playing music via the Sonos app and Alexa is currently controlling my Christmas tree. I imagine I’ll end up with another in the den and then each bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good sound and quality. I strongly recommend this speaker

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for any room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome! I added it to pair as stereo sound (left and right) in my garage and it sounds superb!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    so much better with voice control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SOOOOOO much better with the voice control. Definitely do yourself a favor and upgrade to a device with the voice control built in. You can then use your older speaker to set-up surround sound. Can't beat the sound quality of a SONOS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Another Play1!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added this to another Play1 in my kitchen. Great sound and super easy setup. Sonos makes home stereo easy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this new version

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the ones with Google and Alexa built into the speaker. Now i can walk around my house yelling at the walls to turn things off and on. Just kidding. It really makes it nice. The sound is still great and i was able to hood two up in stereo mode. Great speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is everything I had hoped for and more! I sold my Samsung home theater system and I wanted some stronger and more vibrant that could fill my room with the rich sounds of jazz. I have found the speaker of my life and I will never go for another.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker! I ended up buying 4 more to put all around my house. Great, crisp sound. Amazon Alexa works well but does not have the full functionality of an Amazon speaker. (e.g. can't use it for drop-in or phone calls)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Had to exchange

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been collecting Sonos speakers to expand our surround sound setup. I gave two of these to my husband for Christmas. The speakers are great but was disappointed when he unwrapped one of them to find it had been used and wasn’t even the right version of the speaker in the box. Had to go back to the store to exchange. Best Buy needs to check over their items a lot closer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Great little speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, easy to set up, integrates with my music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound, great buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this SONOS so far. Paired it with my Spotify, configured it for my kitchen and it sounds amazing! I bought an open box one so had to work on unpairing it and pairing it to my Spotify but works like a charm now. Am considering buying another for my master bathroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Packs a punch for its size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use these as auxiliary surround speakers for our home theater system. They add a great layer of complexity to the overall experience. Alexa is very responsive, too. We love these little guys. I'll eventually have one in every room in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful speaker in a small package great surround if you have the right set up, it will keep you wanting to come back for more of the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Just WOW!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added the Sonos One pair of speakers to my Sonos beam, It maid a world of difference when it comes to the sound output and especially when you use it as a surround sound. The integration of the Sonos One was easy on the Sonos app and all my music streaming apps picked up the Sonos speakers. I want to add the subwoofer now to complete my system. The only con I can think of is that they do not have a trade-in system. I would like to keep upgrading as Sonos comes out with new products.

    I would recommend this to a friend