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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE SONOS

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the most amazing speakers i have ever owned. They pack such amazing sound quality for the size. Also the interface of the app is amazing. My entire house is set up with sonos now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup is simple and the sound is nice! Buying more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent and even sound quality!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing and clear sound quality. I found that my existing speakers have a boomy quality to the bass. I have a 1st Gen Sonos One and stereo paired it with this one and the sound is great without treble, mid or bass being overbearing! I highly recommend this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    May integrate with Alexa, but NOT 100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers do their job and you can verbally request music to play. We use them mostly as surround sound for watching TV. Our biggest complaint is that if you have things like plugs or bulbs in the room to control them you cannot use these speakers! I have to go out to the kitchen to operate the lights! We took the echo dot out of the room because it was annoying listening to the two of them one knowing commands and the other not depending on what you are doing. Wish we got the basic speakers!! But when I finally figured this out it was too late!! ☹ hopefully we can help someone else with this horrible experience. Oh, and use sonos tech support to get things setup. They're very helpful. We have an "old" 52" sharp aquos tv, cable, and DVD and we had to purchase an optical splitter for stitching between TV/ROKU stick, cable, and DVD. Pain. Sound is amazing with music and a movie that contains surround, but generally nothing comes out of the back speakers. I would recommend to someone who wanted them for music. Or at least stay away from sonos one and get the non-Alexa model. You can play the music from your app either way.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One speaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sound, easy to move to location desired for music. Does conflict with Google Mini or Amazon Echo in the same room since both devices answer when you make a request. Works great with music already loaded on a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful speaker in a small package great surround if you have the right set up, it will keep you wanting to come back for more of the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great speaker - not the best Google Home operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is awesome but I'm finding that its interface with Google Home isn't as reliable as an actual Google device. Google Home sometimes says that the Sonos is unavailable when the Sonos app shows no issues with it. Google Home app also doesn't seem to have the "Play Music" selection for the Sonos device. Standalone and frfom within the Sonos app, its great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are an audiophile, this won't be for you. If you want to enjoy easy background music throughout your home, buy this. The Sonos app makes everything a breeze to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Little Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several Sonos Speakers and purchased this to add to the sound in the living room. You can't go wrong with Sonos. The sound is great and I love that you can crank it up to 100 with worrying about blowing the speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best speakers on tbe market! This is my sexond one and planning on getting more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge fan of Sonos. Purchased 2 additional One Gen 2's for my basement!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    SONOS

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the SONOs Gen 2 speakers. I've added these to my existing sonos system which is the easiest and best sounding wireless speaker on the market

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Two thumbs up for Sonos!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 4 of these speakers together for a savings of $70. 2 for Den, 2 for Garage. Easy stereo pair setup, SiriusXM and Pandora skills, along with great sound! New to Alexa and getting a little more used to asking questions properly. Give it some time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker for any room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is awesome! I added it to pair as stereo sound (left and right) in my garage and it sounds superb!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great compliment for Sonos soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers have amazing sound! They really add the extra sound the make you feel that you are there. Having Alexa voice control is so convenient, and works very well. Add to the Sonos sound bar and base and you have theater quality sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added to my growing Sonos collection. Will soon have one in every room. Great speakers. Fills the house with great sound. Would recommend to any one looking for non mobile whole house sound. Connect all speakers or play different music on each. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is the way to go! These speakers are amazing ... great sound easy connectivity and can go in any room... I wouldn't purchase anything else...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best smart speaker on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is exceptional coming from this speaker. When paired with a 2nd unit you can enjoy true stereo sound and can even be joined with a subwoofer for the best smart wireless package under $1000.00 I love the Sonos speaker and ecosystem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very solid and great speakers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased these speakers for my other rooms. The quality of music production is great and I use the Alexa A lot to play different genres of music. These speakers can pump good and very pure and refined music. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boss has Sonos everything all over his house and he swears by this brand so I decided to get a couple of these while on sale and I am obsessed. I previously owned the Bose portable speaker which was just okay and this blew it out of the water.

    I would recommend this to a friend