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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this speaker. My only qualm is it needs to be plugged in and cannot be mobile/battery operated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    King of Wireless Speakers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos is easy to use. Sleek design. Touch controls, voice control and app controlled. Music is always in sync. Love the ability to enjoy music or what ever is on my TV through out the entire home inside to outside. If you are looking for great sound, quality manufacturing, and a spraker system that will last you for years to come GET SONOS. You will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchashed this Sonos speaker (along with the port) for my wife’s turntable. Works great. I’ll purchase one more asap to have a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Gen 2

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker is amazing. Great sound quality. Got it for the living room to be able to have Alexa and the kids love and dance from night and day. Probably going to get another one to connect them together for better/louder sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    So cool!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this freakin thing. I use it out in the garage and the built in assistant makes handsfree use a breeze. With dirty hands I can say "Alexa, play....." "Alexa volume up or down" "Alexa thumbs down." It's so easy, plus is sounds great!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best speaker on the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this speaker. Planning to get a full set for my tv.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds like a much larger speaker

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For their size they really fill the room, also purchased another one and stereo paired them up and I can’t believe how good they sound. Bought a Sonos arc and now I use them for the rear surrounds and it sounds awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, but wifi extenders add to difficulty when trying to create speaker groups. If you have a very large house, plan on using the wired connection to make sure the more distant speakers can be grouped with the rest.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One (Gen 2)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device provides an exceptional range of support for several applications and fills the room with great sound. Excellent purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy set up, great sound!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A definite upgrade to our sound system. Set up was very easy and the payoff was excellent sound quality. I also enjoy the built in Alexa- don't need my phone to play music, only my voice. I am looking forward to buying more.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Arc it up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing little speakers! They look great and sound like a much larger speaker. I have these hooked up to my Sonos arc with the gen3 sub and good lord it’s amazing! If you can afford it this of what you want!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is perfect choice !!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sonos, I just have 8 one gen 2 , 1 arc and 2 subs , I really recommend !!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos part of my surround sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sonos, I have the Play1 and Play3's all over my house. I chose Sonos as my surround sound system for my basement for the audio quality and because I could link it to the rest of my home as a synced stereo sound system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos bluetooth smart speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker really sounds WAY better than I expected!! Can take time to connect phone to speakers...when listening to music.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AMAZING speaker! Great sound and amazing with the Alexa built in!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A great small room speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos Smart Speaker is great for any room in your home. We have replaced our Google Assistant speakers with these for a richer sounds when playing music in bedrooms and bathrooms (yep we have them in our bathrooms).

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This speaker has excellent sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker has excellent sound. However, compared to the Alexa Studio, it has its drawback. It won't connect to alexa or google and I like that about the google home or Alexa stdio. I don't want 2 devices on my counter.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy, out of the box, addition to our group. Sounds fabulous!! Easy and quick ordering online from Best Buy!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this off the whim and it has been by far the best speaker I’ve come across. Syncs simply with any device on WiFi and the dynamics are amazing sound test make sure sound goes where it’s need not everywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Easy setup, nice sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the sound quality so far. It fills up my small bedroom sized office with sound quite nicely. As long as your follow the steps on the Sonos app, you will have no difficulty having your speaker set up in minutes.

    I would recommend this to a friend