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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surround sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a pair of these for my surround sound to be complete. Works great with the sonos sub and arc. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing and accurate sound, especially on vocals.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely good sound quality. Base response for such a small box is very good. A minor issue is there is no USB connectivity. That would have been nice for charging phones and playing non-Bluetooth devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could never say anything negative with Sonos sound system, rich quality clear and crisp audio either for music or TV, plus it’s voice control capable with Alexa app, great buy no regrets, try it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am absolutely in love with these speakers. The quality and sound is superb. I am a Sonos fan now.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great all around speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos sound is amazing. I've been wanting a pair for years but never felt like I could maximize them in an apartment. Now that I have my house, it was one of the first purchases I made. Can't wait to buy more!!

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seamless with the app. Easy to control and play together or separately in different rooms. They changed it where you can’t play music Directly from your device using WiFi but it still works well with music services.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an old school system basically just for 0laying the radio.. this is great and so much smaller. I am still adjusting to using the voice... and I th8nk Alexa is still getting to know me :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker. I received this speaker as a gift. The sound and quality of sound is excellent. I was able to add the Alexa feature to the speaker as well. I am very happy with this speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and and the SL for surrounds to replace Play:3's so that I could use the Play:3's elsewhere. They sound great and provide plenty of surround for our room. Also adding Alexa to our system has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little speaker. I have several Sonos speakers including two sound bars, sub woofer and SLs. Like them so much that I purchased a Sonos One for my dad for a Christmas present. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Little but powerful!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding! I have several of the Sonos products. They just work! Sync them up and they are ready to go. The sound is very full and fill the room. I have one in every room and it sounds amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality sound

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for my house and my girlfriend immediately wanted a second one. They pair easily, I like how you can still control the sound individually when they're both connected and the sound quality it best in class.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos...Great Sound!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous sound from such a small speaker! I was looking at Homepods that were $100 more, but they were no where to be found. So I decided to give the Sonos a try. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to accompany my play bar so I can have total surroundsound in my living room all connected to my television and of course my Amazon and Spotify music. Everything sounds terrific and I highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos Smart Speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased and happy with the Sonos Playbar system and components (subwoofer and speakers) that we purchased. I also like that we can sync the system with music apps. High quality performance. Very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These speakers are awesome. They provide great surround sound when linked to other speakers and the sound bar. I have them throughout the house for whole house music. They link to Alexa easily as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly thought Bose or Ihome were good speakers but I was wrong. The smart Sonos is hands down the best way to listen to music. You’ll never find a better one and it’s easy to sink any of your electronics. Good investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound Quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a 2 sets of stereo system with 4 of these speakers, I couldn’t be happier with the sound quality. Word of advice though, they sound better on the floor, on the corner of the room that you intend to put them in.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice speaker. Listen to apple music. Can use one or multiple speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good sound, great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ones are pretty good sounding with much more bass than I had anticipated. They are no match for a nice stereo system but being able to cast to one or many throughout the house is fantastic. A couple will be paired with the Arc when it arrives in a couple weeks. Really looking forward to it!

    I would recommend this to a friend