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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 3,827 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart choice for sure

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed how this speaker can control the whole sound system with voice control thru Alexa. The sound quality is great and the speakers deliver a very rich high quality response to either surround or in music mode

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sonos One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my third Sonos One speaker. I like being able to move speakers to different rooms. I am worried about obsolescence when Sonos upgrades products and stop supporting older generations.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos products are worth the money you spend. The sound is amazing. This is one of those products that you get what you pay for. I replaced an Echo with this and it’s night and day difference.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound in a small speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this speaker in my family room for entertaining people. The Alexa built in means I have to go to another room to use one of other ones. The sound is clear and no distortion at all. I plan on buying another one.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    And There Was Music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Sonos 1 Gen 1 and the play 3...love the both the sound is warm and they do not have the tinny sound like the Bose. I was really looking buy another sonos 1 gen 1 but ended up with a gen 2. The set up did not go as smoothly as the 2 others but I finally got it configured. The sound is great and it has wireless capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product for the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this smart speaker for my master bedroom and it sounds amazing. I love the Alexa feature but the sound quality is the best on the market. This is my third Sonos speaker and I love them all.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing. They sound VERY good for their size, love the built in Alexa integration. We have them everywhere in our house now and they sound really good as part of a hole home setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing sound!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just started building my own surround sound system with Sonos and I’ve never had a more immersive experience while watching shows, movies, and listening to music. Very easy to use and set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great WiFi Speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 6 One's set up in a group for music streaming only. They were easy to set up and link to my network. I bought the Sonos Boost to keep the Sonos devices on a dedicated network so that they don't compete with all my other devices. This setup seems to prevent the network drop issues I used to have with other types of WIFI speakers. The sound is excellent for their size. I have them paired into L/R channel in 3 connecting rooms so that the sound is even throughout each room. Later, I may add a Sonos Sub to get better lows. But, for now, these Sonos One's wok very well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Warning! ADDICTING

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first Sonos purchase in May...since then, I've bought 10 more Sonos products. If you like the ease of Apple products, Sonos is for you. They fit in your ecosystem and sound GREAT doing it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sonos addition!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this speaker due to the built in voice assistant. Makes it easier to not have a separate voice assistant and speaker. Sound is superb, and an excellent addition to my existing Sonos system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my home office. I like to listen to smooth jazz as I work. The quality of sound is excellent, crisp clear and fills the room. I love Sonos products and will continue to buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the sonos speakers! Paired with the sonos Beam, its an amazing system! Never had a sound system like this!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker is amazing. The sound is better than any speaker I have owned. easy to set up but very difficult to maintain

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is a really nice sounding speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this speak for my kitchen and it sounds really nice. I did end up returning it buy that was just because I decided to buy the a sound bar for my living room witch I can hear in my kitchen since they are attached.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. East set-up. A bit pricey, but we’ll made.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addition to our Sonos speaker sets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added One to a small room to keep the music flowing through the house into a smaller bedroom. We are very happy with the sound quality and being able to ask Google for the time or temperature outside.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Speaker

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome speaker we would buy more for sure good sound great values

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite speaker

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speaker was easy to set up and sounds great. It doesnt have a ton of bass or get super loud, but the sound quality is great. The sonos app is also another selling point, it's easy to use and looks good.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound Quality Shreds!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality Shreds! The Sonos app can be clunky and pesky at times. Otherwise it is a great speaker. You will be pleased.

    I would recommend this to a friend