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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 3,827 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own other Sonos products and I’ve never had an issue. Joined my suite relatively seamlessly. Make sure you active the voice functionality in the Sonos app for the speaker so you can talk to Alexa.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, it spunds great. I helped myself on this one

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos One

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We Absolutely love Sonos. Highly recommend this product. The sound is phenomenal and crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Speaker in the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 7th Sonos speaker purchase. The sound is incredible. The app is easy to work and if that’s not easy enough for you, you can use voice commands with Google or Alexa. Two more rooms and I’ll be done :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best set ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product , this is my second ONE and have both working in stereo set , sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    "Sonos Sound"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, good quality sound from a small package. Very clear sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ones are awesome little speakers. Easy to setup. Sound fantastic. There are so many different ways to use them so do some research on how to set them up the way you want. You can always change the setup as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This speaker complements my sound system very well. Small but powerful

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth

    Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added this as a second unit and ended up buying two more because they worked so well together. Just wish you could control them from a second WiFi network as I don’t like IOT things on my main WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker that will complement any other existing Sonos speakers you may have. Probably a little underwhelming by them selves but as a pair or with a sub and play bar they are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. We love the super sleek design.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product! Will buy more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these speakers so much. This is my 4th one in my house and don’t plan on stopping. Just make sure your Wi-Fi is good and you won’t have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Bluetooth

    Rated 1 out of 5 stars

    Useless for my purpose!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this speaker to use in my massage therapy room so clients could have good quality sound during their visit. This was a terrible idea!!! The sound quality is indeed incredible. This I cannot deny. However, the speaker consistently would lose WiFi signal, and would not play any music at all. WHAT THE?!!! How could you possibly make a speaker like this WITHOUT BLUETOOTH capability?! If only I could have connected via Bluetooth I would not have had any issues, but because it is ONLY compatible via WiFi I had no choice but to use another speaker that has Bluetooth capability, an auxiliary input, and a iPod dock. Smh. I can’t believe I paid $250 for a stupid useless speaker that sits in my kitchen at home now. Ugh!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonus

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prayed sounding speaker excellent quality in clarity this is a must go for anyone looking for home theater are just sound when they're listening to music highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonos! I enjoy the Sonos ecosystem and I would recommend it for music/entertainment lovers! Nice sound and works well. internet issues do create a few challenges with the system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good link to Alexa

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several smart devices and wanted a way to control them through Alexa. Since I also have Sonos in my house this gen 2 speaker solved my problem. It is reliable and has great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos system very easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Added these speakers to an existing Sonos Bowers & Wilkins system and they actually sound better then I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Sonos echo system is awesome!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these to add on with my Sonos arc sound bar and Sonos sub woofer. Turning my whole living room to 5.1 surround sound. They were easy to sync with the Sonos app and they add very noticeable sound behind me during movies and music. It has good WiFi range and sound is great. The device feels very solid and premium. I am overall very satisfied how everything turned out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great voice activation feature

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sonos, particularly since this model has voice activation. I can just ask what I need to play and it does it so I can have music while I’m washing dishes and cleaning without effort.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Plug n play—SONOS is pricey but worth it.

    I would recommend this to a friend