Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 3,827 reviews
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Great Sound, Very Flexible
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sonos speakers sound amazing, adapt to your room, look very sleek and can be connected to each other throughout the house. For those wanting a voice assistant, this speaker has the added advantage of being able to do both google voice or Alexa depending on your preference. Set up is easy, sound is always full with nice punchy bass, and Alexa for me is responsive majority of the time. Don’t buy either Amazon’s nor Google’s native devices as they don’t even come close to the quality of sound from this thing.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
Impressive, big sound from small speakers!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I purchased two of these speakers and had them set up in about 5 minutes. Very easy. My sister came over and was enthralled with the great base and room-filling sound. It was just a week or so until her birthday so I bought her some speakers. Now, we can both enjoy our own music collection, stream Pandora, or whatever. One thing that is not made clear is that you must have an IOS device to set up the system. Once you have it up you can set up an account with Sonos online and then you can download the Sonos controller on to your Windows device. The controller is simple to use.
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup, Sound quality
Rated 5 out of 5 stars
Great sound, easy to setup!!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent sound, easy to setup, delivered on time by Best Buy as promised!! What more could anyone ask for! Thank you Best Buy and Sonos!!
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
Flawless AirPlay2 and Great Sound
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been waiting for a decent wireless speaker with AirPlay2 capability, and I’m so thankful the Sonos One (gen 2) includes seamless integration into my Apple universe. It sounds fabulous as a stand-alone speaker. I’ve positioned this single speaker in a kitchen, which is open to a large dining and family room area. I’m amazed at how well this singular speaker sounds in this large area, with deep bass and clear mid-range and high frequency tones. It’s not obtrusively large, and the white finish allows it to visually melt into the kitchen setting. Well done Sonos!
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
A great speaker with rich sound
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 3 of these on sale to complete my whole house speaker set-up. I put them in areas I seldom use. But they are a fantastic sounding little speaker with good bass and clear highs. The Gen 2 have voice control as well. Very pleased.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Alexa integration, Bluetooth, Price
Rated 2 out of 5 stars
This speaker is not work the high cost
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
it sounds so much better than Google or Alexa hubs/Studio speakers, but the built in Alexa is limited and not a full version.
Also, there is no Bluetooth at all. it claims to have it but nope.
That is a deal breaker.
Tell Alexa to connect to your phone, forget about it. It won't happen with this unit and that is what is the deal breaker.
The sound is great but not very loud, but missing the full ability of Alexa and Google smart commands and Bluetooth.
Leaving out those important items make this speaker not worth this high cost
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Great quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This speaker has amazing sound quality for it's size. I already owned a Sonos beam and two Sonos play ones when I purchased the Sonos one. The Sonos app makes connecting the speakers to your WiFi network a breeze. The best part of this speaker is it has Alexa built in. I use it on my back patio and it's so easy for anybody to tell Alexa to play a song without having to connect a phone to it. The app also allows you to label the speakers and what room they are in so you can play the same music on all of them if you want or different music in different rooms. Worth every penny.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Excellent Speakers, Worked Flawlessly
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I used these speakers for an outdoor wedding that had no internet connection available. I used a simple router and set everything up at home, had everything connected, and took the router and four speakers to the destination. The speakers worked really well, broadcasting using a Mac to all four at once. The speakers were in four corners outdoors, about 25-30 feet from the router. Sound was very high quality and the volume even outdoors was impressive.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend
Pros mentioned:
Setup, Sound quality
Rated 5 out of 5 stars
Great speakers for what it’s worth
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought two of these for my retail store and honestly, one of them is so powerful, you probably won’t need another. But we still put up two and put the volume of low and it’s such a balanced sound. And very easy to set up
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
Amazing Surround Sound
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Simply put, it's an amazing product. I'm using (2) of these as a surround sound system in my kitchen and the sound is incredible. The ease of setting it up is another huge plus. Say goodbye to speaker wire!!
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup
Rated 5 out of 5 stars
Excellent speaker at a fair price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sonos speaker was easy to set up. Just plug it in and download the Sonos app on your phone and it walks you through the installation. I liked it so much I bought two more and now I have music through most of my house. I can choose which rooms to group or group all three speakers to play the same source or three different sources on three different speakers. Pretty cool and insanely easy to use. It makes me want to sit at my desk and do paperwork in a room where the only thing I had before were my laptop speakers. I'm thrilled!
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
So Similar To The Era 100, Buy This Instead!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can compare this directly to the Sonos Era 100 as we bought both at the same time. I can’t discern any notable difference in the sound between the two. It could be that we have them in two different room types, but I would not hesitate to recommend buying the One instead of the Era 100 while the One is still being sold. The cost savings (especially to get an open box One instead of a full-price Era 100) is fairly dramatic.
We bought this to replace an Echo Dot. We still use Alexa with it but the sound is in a completely different league. It fills the room with music like the Dot never could. Alexa seems to be as responsive as the Dot as long as you give it a moment to acknowledge that it’s awake before you give it a command. For iOS users, the AirPlay works flawlessly and if you have multiple Sonos speakers you can have them play the same thing together.
While I think the Era 100 is a good speaker now and for the future, you won’t be missing out on anything (in my opinion) by choosing the cheaper One while they’re still being sold!
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
You Get What You Pay For
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Blows Alexa Echo speakers out of the water - there's no comparison to the clarity or richness of the sound - the Sonos wins hands down. Bass is great for such a small speaker. Alexa integration works well - though sometimes struggles with highly-integrated smart homes. If you have Google Wifi (mesh) - note that you'll need to install at least one unit to the primary "puck" via ethernet if you want to use the Sonos system via wifi... otherwise, you'll run into problems. Normal use = amazing... only drawback would be for non-techy Google Wifi (mesh) users.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend
Pros mentioned:
Setup, Sound quality
Rated 5 out of 5 stars
Great speaker and Alexa works great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Nice design and great sound. Very easy to set up, just follow the steps from the app. Will buy another to set up as stereo speakers.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Bluetooth
Rated 4 out of 5 stars
Well built but a nightmare to install
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Solidly built and very well packaged. Incredible good sound quality for such a small speaker. Major drawback was the installation. It was a nightmare trying to install. First, it would not recognize my WiFi password code even though I typed it correctly several times. Hooked it up to my router with an ethernet cable and successfully was able to get music. But then the speaker lost connection. Contacted the Sonos Community form and learned that they were having problems with updating fixes. The installation took so many steps and because of the failed connectivity, I took it back to the store. Bummer Not the fault of Best Buy. I would recommend this to a friend only on the condition that they could get solid support from Sonos.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Alexa integration, Price
Rated 4 out of 5 stars
Sonos sound great but support not so much
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the speakers sound awesome and the Alexa feature is extremely helpful. what they don't tell you is the speakers are limited to wireless speeds of 2.4. they don't integrate with Alexa as easily as they make it sound. also very pricey.
No, I would not recommend this to a friend
Pros mentioned:
Setup, Sound quality
Rated 5 out of 5 stars
Little Speaker, Big Sound, Smart Features
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this little speaker (with a big sound)! I have 8 in my current house and had 8 in my last house. Its VERY easy to set up and connect with your favorite streaming music sources. The flexible voice option is great for the many little tasks you usually do with your phone. Our favorite: "Alexa, turn off/on the dog door"!
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend
Pros mentioned:
Bass, Sound quality
Rated 5 out of 5 stars
Surprisingly BIG sound for such little speakers
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Surprisingly BIG sound for such little speakers. Very good bass response too. I highly recommend a pair for true stereo. It fills the room beautifully. If you don't mind spending a little more, the Sonos Five is pure magic! I bought two of those as well and the sound is AMAZING! paired with the Amazon HD streaming service, it sounds like I have the band in the house playing.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend
Pros mentioned:
Size, Sound quality
Rated 4 out of 5 stars
Great for small Homes
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound for a compact speaker. I prefer to stream my music and this solves my need in my small home. The Sonos app is ok and setting up does take some patience and time, but I think necessary to get the proper sound for your space. Only wish it would sync to my smart tv via bluetooth.
This review is from Sonos - One (Gen 2) Smart Speaker with Voice Control built-in - White
I would recommend this to a friend
Pros mentioned:
Ease of use, Setup, Sound quality
Rated 5 out of 5 stars
So simple!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great speakers, I use them for 5.1 sound with the Sonos beam and sub. Setup takes about one minute and a child could do it, so simple!