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Customer Ratings & Reviews

Your price for this item is $59.99
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Customer reviews

Rating 4.7 out of 5 stars with 3827 reviews

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Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the One (Gen 2) Smart Speaker's sound quality, ease of use, and compact size, with many praising its setup process and bass response. However, customers are negative about the lack of Bluetooth connectivity and some inconsistencies with the voice assistant and app functionality. The price point also received mixed reviews, with some finding it a bit high. Overall, the speaker's audio performance is a major selling point, though some features require improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 3,827 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality from such a small speaker. Easy to set up and easy to use. Portability is great for being able to move to different rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sounds bigger than it's size

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound from such a compact speaker. Can be configured as a single speaker in the room or pared with another one for better stereo sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Completed my surround sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to complete my Sonos system with a second Sonos One speaker. I am totally happy with the brand, although it's a bit pricy. In this case, you get what you pay for. Highly recommend for those who have a good home wifi and want a great theater sound.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Controls playback sound limit

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For all you parents out there looking for an Alexa enabled device that you can limit the sound, this is it. We have a child with special needs who likes her dance music LOUD and other Amazon devices did not have the ability to limit sound volume. This one does... worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding standalone speaker, Echo replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because I wanted to upgrade the Amazon Echo device in my bedroom. I wanted better sound quality, and the sharp good looks wasn't bad either. I ended up liking it so much that I bought a second for stereo sound, then more of them for other rooms. The reliability increased a lot when I plugged a Sonos Booster directly into my router. When this is done, or when one of the speakers is connected, they form their own small network and don't have to compete with other devices on the main home wifi. This worked really well for me as I have a lot of other connected devices. Big thumbs up for these speakers - I love them!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Excellent, easy, affordable home audio

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, excellent sound quality, easy integration with units around the house. Perfect home theatre setup and music at home

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in my bathroom. Adequate bass. Microphone works perfect as I can interact with my voice without problems even with the sound of the running shower.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Speaker/East Setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has great sound and very east to set up. Works great with other Sono's speakers. Easy to integrate with 3rd party sound subscriptions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    One speaker to rule them all :-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am currently using two Ones in my open concept living/kitchen/livingroom along with the Arc and Sub as part of a home theatre setup and music listening. My Arc was on back order at first, so I setup the One speakers with the Sub in the living room for music. The Ones sound great alone as a stereo pair, but really shine with the Sub. I bought two One speakers with Alexa because Best Buy had a bundle deal. I will later buy two One SL's and move the One speakers (with Alexa) to other rooms in my house for full house music connectivity!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos One

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t beat the Sonos brand of products. The One is an awesome addition to my Sonos collection of products. Easy to use and sounds awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Alexa integration

    Rated 4 out of 5 stars

    Like the sound, not thrilled with Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Minus one star because the SONOS Alexa feature does not have all the same features as a echo and groups are rather cranky. Sometimes the music will play on only one speaker when it is supposed to play through the whole house or vice versa.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, surprisingly good base from such a small speaker. I wish they had a detailed manual included with the speaker. Also, Alexa doesn't work quite as well as with the Echo speaker. Very pleased with my purchase and am considering purchasing an Amp or Sonos Five.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Sonos rocks!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speaker! I love the size, look and sound. This is my third Sonos speaker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy set up. Works great. Compatible with Alexa. Sounds great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    App

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Speakers !!! The app is pretty rough but when used with Airplay is perfect - great sound with an EQ for dialing in your sound profile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sonos is so nice!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Sleek modern design. Great Sonos customer service helping us set it up. We now enjoy music outside on our lanai!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sonos Unbeatable Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these as surrounds to my arc very powerful great speakers I love them and the ease of setting them up all in the Sonos app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    You won’t regret buying this speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding speaker! Really easy to set up without having to take a bunch of different steps. I’ll probably buy another one to pair it with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good/Bad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the nice thing about these speakers is that they have ability to utilize Alexa and Google assistants, BUT one thing that I didn't know, was that if you're planning on making two of them, surround speakers, you MUST buy 2 of the same models even though for the most part, the play and the play1 are the same speaker. This was pretty frustrating because I really only cares to have Alexa/Google to the left of my head by the couch and quickly hit a brick wall when the app told me I needed 2 like speakers. So I had to rush back to BB, return the play1 for another (more expensive One) and I'm not even using the right surround speaker for voice assistance! Anyways, besides that, they are great speakers and I tried Google on them because Google recognises what you're saying better, hears you better and gives better answers than Alexa does. NOT with Sonos though. I'm glad they brought Google over, but because they were Alexa from the beginning, she does work better that Google ATM.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Sound quality

    Rated 5 out of 5 stars

    Sonos for the win

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all my Sonia speakers and this one is no different. Easy setup through the app. Great sound that fills a bedroom with ease.

    I would recommend this to a friend
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