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Customer Ratings & Reviews

Sonos - Play:1 Wireless Smart Speaker for Streaming Music - Black-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 10042 reviews

98%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 30 reviews

Pros

Cons

Customer ratings & reviews

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Page 3, showing41-60 of 135 Reviews
  • Rating: 3 out of 5 stars

    Good

    Posted
    Fittiger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I love my Sonos system. I have a playbar/base, a Play5, and Play3 and I purchased this Play1 for my bathroom. The Play5 is by far superior to the other components. I would not really recommend the Play1 other than for a small room. It is great in my bathroom, but doesn't compare to the 5 or the 3.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Great sounding speaker

    Posted
    Ranger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I like these speakers for the fact you can buy more and more to hook up to each other. The biggest thing I hate about this is it uses wifi and for someone who has $#!++¥ internet connection or no internet at all these speakers are about as valuable as dog $#!+.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Hard time keeping wi-fi

    Posted
    Gingerbreadmom3
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I love the sound coming out of my Sonos speaker, but it has a hard time keeping the Wi-Fi signal. Many times when I go to our desk top computer where the songs are, the screen will show 'no wi-fi'. Shutting down the desk top helps and restarting. but that is a pain.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound, stream selection through Sonos aps

    Posted
    Naoki
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Big sound from a small package. Took several tries to link with WiFi so a reset was needed to fix it. Music choice limited to provided apps, so returned because there is no app for youtube videos. Choose other Sonos products with audio inputs to stream what you want.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Amazing sound!

    Posted
    SvenFromSweden
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This was an addittion to the other Sonos units I have. Filling up all my rooms with amazing sounds! Highly recommend this product! You can listen to different music in each room or sync to whole house. Love Sonos! Web site won't let me give 5 stars but it is great!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Setting Up

    Posted
    Kimber
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Loved the white color for our kitchen (seems like most wireless speakers are black) but had a hard time synching it to our internet connection. Couldn't ever get it connected and unfortunately had to return.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Amazing sound BUT......

    Posted
    Angel

    These sound amazing. I love them for that BUT I'm upset that I can only listen to them if I have internet. I didn't think anything of it until we had a storm and my internet was down for a day. Couldn't listen to music at all. I don't think I'd buy them again for that reason.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Think before buying.

    Posted
    Chelsea
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Sound is great. I can’t argue that. Having to be connected to WiFi and using their app for music I did not like. I would say you’d have to be a “Sonos person” to get this. There are better speakers that are easier to use.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Great speaker at first

    Posted
    Pach
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased 5 speakers and enjoyed great sound. Decided to add more then started having problems. Each song was truncated. Called Sonos and it’s a 30-45 min wait. I’m scheduled to have a technician from Geek squad to come to my house.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound

    Posted
    RoyD
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I am still having problems connecting more than one device to this. I got this for my wife, got her phone to connect, cant get mine or my daughters to connect. It had a deep rich sound, not tinney like some. Shouldn't complain, it is her gift and her phone connects

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    No blue tooth is a big problem

    Posted
    Iowa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    No blue tooth is a big problem that get more annoying the longer I own the speaker. Without bluetooth no internet means no music and I cant connect directlly to apple music and save new songs I find. So even though the sound is great I won't buy again.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not Good For Technically Challenged

    Posted
    Terry
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    For the price, was expecting speaker to play better. Cuts in and out - had Geek Squad out once already. Had more challenges when changing router - not intuitive the way I wanted. Have friends who rave about their system, but I've had problems .

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    No airplay, very limited, control by the app only

    Posted
    EvanX
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Like the title. The only way you can control these speakers are by the app. Any other sound source on your phone is prohibited. I was trying to use TWO of these speakers with my laptop and my iphone. Ended up returning those speakers. The sound quality was OK.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good sound, bad features.

    Posted
    Madara
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The sound on the speaker is great. Clear sound and low bass. It might just be me but I find it annoying I can’t just Bluetooth to the thing and stream. Instead you have to listen to streaming services approved with Sonos.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice but no streaming...

    Posted
    Jjmars
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    The sound quality is great, as good or better than anything on the market and price point. Drawback is that everything has to go through the app and you can't stream. Based on this issue I was going to return it but again the sound quality is very good and I kept it.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Nice sound, compact. Volume button is difficult.

    Posted
    Chuck
    • My Best Buy® Elite MemberElite Member

    Nice sound, compact, easy to set up. However, the volume up/down button is small and requires pressing several times to get to the right volume. It can be annoying. I will try a Bose in the future.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sounds Great but limited use

    Posted
    llam777
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you stream all of your music through one of the compatible apps this speaker is great. Sounds really good and bass is great! I upload my music to apple match and this will only play songs uploaded on my phone or through an app.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Should've got the model with Alexa built in

    Posted
    Clockman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Got this for my wife last Christmas (2017). She doesn't use it now and it's sits there unplugged. We have the Alexa dot and we use that to listen to music. Kind of a waist of money.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good alternative speaker. Poor base

    Posted
    bestbuyjunkie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Sonos are good alternative speakers. If it's rich sound you seek, these may not be the speakers for you, because the base is not very good. If there was a port to connect an external device these would be exceptional speakers.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Good but not great

    Posted
    thomcr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Nice basic speaker but due to misinformation at the store, I ended up returning them and purchasing the Sonos One. The One supports more apps and is equipped with Alexa.

    No, I would not recommend this to a friend