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Customer Ratings & Reviews

Sonos - PLAYBAR Soundbar Wireless Speaker - Black/Silver-Front_Standard

Customer rating

Rating 4.8 out of 5 stars with 5921 reviews

97%
would recommend to a friend

Expert rating

Rating 4.3 out of 5 stars with 42 reviews

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  • Rating: 1 out of 5 stars

    Please read if considering purchase!!

    Posted
    Wes85

    I'm going to keep this short and sweet as best as I can. I bought the soundbar, sub, boost, wall-mount bracket, and a 4 year protection plan for both the sound bar and sub (peace of mind). I spent just under $2000, and left Best Buy feeling nauseous because I hate spending that much money in one shot. Initially, after setting it up, I was ecstatic, this is my first sound bar, and in my opinion, the sound was amazing. After watching movies, netflix, and fios tv, I kept hearing this static/popping sound, while it was barely noticeable, it was quite distracting because I would focus on hearing that to see if it was a consistent issue rather than focusing on what I was watching. Then the next thing that happened was the sound completely cut out, twice, while watching The Godfather. I searched the sonos forums which has conversations with customers with similar problems, speaking with sonos support, and tried everything possible to troubleshoot the issue. It didn't work, so I packed up my sound bar and brought it back to best buy to exchange it for another of the same. Rushed home with the new/replacement sound bar , set it up, fired it up, and I immediately noticed that it didn't sound as loud as the previous one, but I just thought to myself, I'm paranoid. At 11 pm that same night, I decided to call it quits, I shut the tv off, and when the sound bar was "off" (technically it's always on) there was this high pitched squeal constantly emitting from the left side of the sound bar... best way I can describe it is almost like interference that sounds like a dog whistle (you can barely hear it, but it's super annoying). I was pretty aggravated to say the least. First thing in the morning the next day, I brought the sound bar back to Best Buy and felt like an idiot walking in there for the second time in 2 days to return their "top of the line, best sound bar." The staff was very nice and understanding, and I joked with them that hopefully the third time is the charm. Brought the 3rd sound bar home, set it up, fired it up, and it sounded amazing, easily the best of the 3, no static popping, and it was LOUD! I let it play for an hour, then shut it off and closed my eyes hoping there wouldn't be a high pitched squeal... and there wasn't! The rest of the day, I was so happy that I gave it a 3rd shot because I loved the convenience and sound of this system. I watched Netflix and a Blu-Ray that night, and had zero issues. Well here I am tonight watching some Mixed Martial Arts fights on Spike TV, and you know what's happening NOW?! The sound cuts out in between every single commercial. Now I understand that, to some, this may not sound like the biggest deal, but it drives me insane. I'll be back at Best Buy tomorrow with all of the Sonos products I purchased, and looking for a full refund. All in all, if this system worked the way it should, it would be hands down, a 5 star rating all day. But to think that I spent almost $2000, went through 3 sound bars and all of them had issues, is just completely unacceptable. I hope that anyone that is on the fence about dropping $700 on this sound bar, reads this review, and can make an informed decision based on it. Maybe I just had terrible luck, but I tried so hard to make this system work.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    No Regrets! One stop listening Enjoyment!

    Posted
    Papillo

    I looked over other systems but realized the "cabling" nightmare and having a "rats nest of cales" was not going to please the wife. So I went with the Play bar and 2 Play-3's and the setup was relatively easy. I had heard about the issue of just the optical output and most TV's sending 2.1 out of the port feeding the Playbar. In my case I tested two scenarios. I have a DirecTV Genie system (one main controller in the living and 2 satellite slaves) to setup as surround sound. The TV set is a Sharp Aquos LC-60LE857U purchased about June 2013. I configured the DirecTV main controller to send out BitStream 5.1 from the Optical output and fed the Sound Bar directly and the SONOS "About My System" screen tells me Audio In: Dolby Digital 5.1, as would be expected. The DirecTV HDMI cable feeds the TV set HDMI-1 input. I then had to configure the TV's setting to turn off the internal speakers and also expect 5.1 with BITSTREAM (not PCM). Subsequently, I put the optical cable on the TV's (Digital Audio Out/Optical port) and fed the SONOS Playbar and the "About My System" still recognizes that my TV is sending Dolby Digital 5.1 as the Audio In. I haven't done any testing with the DirecTV Slave receiver as it only has an RCA Digital Audio out... But maybe the HDMI cable from the slave to the TV (that I will eventually buy) feeds the TV with appropriate signals and on the TV, it spits out the 5.1 on the optical port to feed the play bar. I will deal with that testing/issue when I get a TV worthy of a Playbar for the unused media room as I hope the HDMI will feed a 5.1 (as the main receiver does) into the TV... If not, there will be a plan B.. The other great thing (to me) is that I have kids and we always lose remotes around the house... Well, we have 5 DirecTV remotes for the 2 TV's in the house + the Sharp TV remote. I programmed the remote to pair with the Play Bar using the DIrecTV remote.. It basically asks you to point it at the play bar (finding where to do this setup on the App-using my iPhone was a pain to locate)... In my case, I placed the sound bar in my Living Room and I had to go under Settings-->Room-->Living room (+Ls+RS) for my surround Setup.. then there I found TV Setup and Control... There, I was able to setup the DirecTV remote (the Sonos app asks you to pair simply by pressing the "+" Volume button on the DirecTV remote and the Sonos then recognized it. Now I am able to use ANY directive remote as well as the Sharp Aquos remote so that is a plus... The internet streaming is fantastic! Lots of built in options and no need to navigate different apps once you setup your favorites within Sonos.. Setup with Pandora, Spotify, iHeart Radio etc was super easy... And you can also stream public service (Police, Fire, Emergency Dispatch and Ham Radio Repeaters- Storm Chasers!) depending on what city you type for your Zip Code etc.. So when you enter your Zip Code, it pulls in EVERYTHING it can regarding any type of radio station, public service etc.. I reconfigured the "zip code" for another City/State and it does it without issues! I downloaded the program from the SONOS main site on my iMac where my iTunes music folders are and it pulled all my music folders.. You do need to set up Sharing/Permissions---real easy as the program steps you through the menu settings to get it going and then starts indexing (takes time to pull in your library into the Sonos menu options depending on how big your music files are, I had 6000 songs imported and it took some time so don't interrupt the process..) I was also able to pull songs purchased on my iphone and stream it to the Sonos player so that was nice (prior to setting up my iMAC).. I did all the initial install with my iPhone and watched Transformers 3 and White House Down in surround sound.. I am sure the Subwoofer would have added much thump but the Play Bar and the Play 3's work fine for me.. The hardest part for me was having to find where to re-configure the TV remote control within the App on my iphone as things got a bit messy during the initial setup screen on my iPhone and it going to a "locked screen" while doing it! All in all, I am VERY happy with the quality and ease of use.. I actually want to go out and buy a Play 1 to have in my home office just to stream "stuff" (in my case Public Service Agencies)---Note, some stations are not working so it all depends on how updated the Databases are or if the station you wish to hear (listed within the SONOS guide) is actually sending out audio or not or if they discontinued streaming to a service/app..

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    A music company's first foray into home theatre.

    Posted
    jonn4481
    • My Best Buy® MemberMember

    I’ve had the Sonos Playbar for about five days now. While that isn’t a lot of time to generate a good option of the device it has allowed me to determine its pros and cons. A little background. The purchase of the Playbar accompanied the upgrade from a rear projection 46” Toshiba with built in speakers to a Samsung 60” ES8000. Suffice it to say this is a major upgrade from a 7 year old system. I had reservations going into the purchase of the Playbar after finding out that it does not support DTS out of the box. Sonos’s forums state that they are considering an upgrade. However from a home theatre standpoint such an upgrade to supporting DTS is borderline pointless. The Playbar only has optical in for a connection type. Virtually no TV supports DTS output. To make matters worse, which I found out after the purchase, AV receivers with very few exceptions do not support optical output either. The end result being you have a heavily neutered system right out of the box. The deal killer for me, and what is prompting me to return the device, was connecting an external Display Port laptop to the TV. While I can covert Display Port to HDMI for video, this setup does not transmit audio across the connection. The TV does not support a standard 3.5mm audio jack. And the Playbar because of its nature does not have any type of input other than optical. I’ve had to connect external speakers to the PC to play content. This is unacceptable. This is Sonos’s first foray into the home theatre market. Until now their bread and butter has been providing solutions for playing multiple audio sources in multiple rooms in a home, of which as far as I can tell they have excelled at. I can attest to the sound quality being fantastic. If this was another speaker sitting on a shelf for Spotify I would have no problems singing the praises of this soundbar. However the thinking in design from home audio to home theatre audio did not change. It’s like fitting a square peg in a round hole. Home audio is an ease of use, and quality speakers driven field, IMHO. Home theatre includes this but also includes the need for flexibility since everyone’s setup can be dramatically different, IMHO. You take a look at any high end soundbar on the market today and the list where it only includes optical is very short. I’ve read that Sonos’s thinking was ease of use. This works for Apple. This does not work for the home theatre market beyond the handful of people who really don’t care about anything other than enhancing the built in speakers included in the TV. Going into this purchase I made the conscious decision that I was buying a system that was to last me around another 7 years. This IMHO was not accomplished with the Playbar. The Playbar’s chief Pro’s is that it’s simple to setup, the audio itself sounds good, it’s pretty, and it integrates well with online audio services. The thing is I need more then that out of a component in a home theatre. I need the flexibility to be able to expand what is connected to my setup in the future. The Playbar does not accomplish this. I wish Sonos well. I think they have major potential in this product, but whenever v2 comes out they need to add DTS support and HDMI input with an HDMI ARC output.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Huge Disappibtment

    Posted
    Ashley

    Purchased this unit after having to replace an old Bose sound system. Had huge expectations and have been indefinitely let down. After purchasing in April 2014- 5 months later in September 2014 we started hearing a crackling sound coming from the sound bar. After several attempts to reboot, reset, and re-install the sound bar to our TV with the help of a sonos rep, the crackling did not stop. Sono's offered to replace the unit and I thought "great"! And that's where the greatness stopped. After sending out the entire unit and cords via fedex- sono's guaranteed a 2-day delivery once they received it back. That was one of two options. The first option was to give them my credit card number and they would put a $700 hold on my card, 2-day the new equipment, and once they received my return they would reimburse the money. THANK GOD I chose the other route. After receiving a confirmation from fedex AND sonos that our faulty unit had been received in their warehouse, 2 days.. a week... 2 weeks went by with no replacement unit in sight. After several attempts to contact the customer support people and sort out the matter- I was told they got a new computer software and were having communication issues with their warehouse.... Really. Then I was told they did not realize they were out of stock... Really?! How can people be so disorganized and guarantee a product they do not have. I was told I'd receive an email and a call from another customer support rep once they confirmed whether or not they could locate a sound bar. Days go by again and I recieve no information so I called sonos AGAIN. Finally they say they located a new sound bar and would ship it immediately. This was on Monday 10/13. Did not recieve the equipment until Thursday only to find out none of the cords and connector wires were included- MIND YOU WE RETURNED ALL OF OUR ORIGINAL EQUIPMENT. What a nightmare. So now we're going on a month and a half without a being able to use this $700 piece of sound equipment. Save yourself the energy.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love sonos

    Posted
    AverageJoe1234
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    After reading hundreds of reviews on the internet about the sonos line of products, I decided to dive in head first. I bought several speakers including this one (to the tune of nearly $3,000) and have not been disappointed. Are they expensive? Absolutely. Is the sound quality on par with buying an actual receiver and real speakers? Absolutely not. As long as you are aware of this going in, I think you can be satisfied with joining the masses of sonos customers. Don't get me wrong, the sound is great. But it wasn't as good as I expected for the money. I think the sound quality is fine if you're buying individual speakers to put music in several rooms of your house. However, if you're buying these speakers to replace a true surround sound system, you'll be disappointed. What they lack in hifi sound quality though, they more than make up for in ease of access. I have instant access to more music than I could ever want at the swipe of a finger using only my iphone. This is where the high price gets its justification. Even my technophobe wife loves doing it. There is nothing like coming home and cracking open a beer on the front porch while listening to pandora. And I can do this without 5 remotes, turning on multiple amplifiers, etc. It's all right there from my iphone. I never have to get up to change a channel, or even point a remote, I can listen to radio stations in california or I can listen to my own music stored on my desktop. It;s brilliant, I'll never have studio quality sound blaring from my speakers. My simulated 5.1 surround sound will always leave a little to be desired. But we listen to more music now - and a greater variety of music now - than we ever have.To me, that has made this purchase more than worth it. In fact, I would agree with many customers that sonos is a life changing purchase. One of the better ones I've ever made, despite the high pricetag. If you're an average joe like me that enjoys tech gadgets and loves listening to music in every room of your house, you won't be disappointed. If you're an audiophile nerd who must have the clearest sound money can buy, then look elsewhere. This prodcut is not for you. For the record, I didn't listen to many other soundbars. I bought this because it interfaced with my sonos system. It sounds fine, but it's probably a little overpriced if you were evaluating it on sound quality alone.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Sonos fan Disappointed with Playbar

    Posted
    RMiller

    I'm a huge Sonos fan and have 3 Play 1s and a Play 3 scattered around the house. We absolutely love them. It made sense then to buy the Playbar to integrate with our current system. However, after buying it and trying it out I had to return it for several reasons. 1. The main problem with the playbar is that Sonos wants you to plug it into the back of the TV but unfortunately most TVs (mine included) do not pass Dolby 5.1 audio so you really are not getting true surround sound. This may not seem like much of an issue but once you hear 5.1 surround sound, you can tell there's a huge difference. When you're spending this much money for a great set of speakers you want it to work correctly and unfortunately the way that Sonos is set up it just won't work that way. It is possible to hook up the Playbar directly to the source (blu-Ray player, Apple tv, etc) and get 5.1 sound, however, this requires multiple wires and a switch since the Playbar only has one input. With Sonos you are paying for ease of use and simplicity and so if you have to "rig up" a system to combat its shortcomings, then it's just not worth it. I did connect the play 1s as surrounds and it sounds great when connected directly to the source, however, this leads me to my next issue: 2. Lack of DTS support. If you want to get 5.1 surround sound you have to connect the sound bar directly to the source. However Sonos doesn't support DTS which is the audio on pretty much every Blu-Ray. Meaning you cannot get 5.1 surround sound from your Blu-ray player. Also even if it did support DTS my Blu-ray player does not have an optical out output and so it wouldn't work for that reason as well. In summary, if you're paying this much money for a great set of speakers and 5.1 surround sound, then it better darn well output 5.1 surround sound. My guess is that people just don't know the difference and don't know what they are missing out on. I absolutely love Sonos for multiple room audio and have always raved about it to friends but I have to say I am really disappointed in the Playbar.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great sound bar with a few flaws

    Posted
    bradshaw6702
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The playbar checks off a lot of boxes while falling short on a few others. I'll run through a few pros and cons of the speaker: Pros- Great sound. Blows away a $250 Samsung sound bar I also own. Ease of use. Only one connection on the back to hook up (optical cable) means this thing will be up and running in no time. No remote. I thought I wouldn't like this but I really enjoy not having yet another remote in the living room and controlling from your phone is very easy. It also has really neat Night mode (reduced loud sounds) and enhanced speech modes in the app. Music. This thing sounds even better blasting out music. It has good bass for a sound bar but it doesn't really stand out until you turn it up. Cons: Expensive (subjective but $700 for a sound bar is too high in my opinion) No sub included. You want room shaking bass? That's another $700 on top of the $700 play bar. Most people will be happy with the bass the playbar puts out on its own but you won't get that theater sound without it. It may be worth it. The sub seems to be the highest rated Sonos product on this site. Only Dolby Digital support - No Atmos, DD+, nothing. No transcoding on the device. The optical cable could technically support these but since the playbar does not it won't put these sounds out. You could attach a blu-ray player or device that will transcode these but you're still only going to get Dolby Digital. This could be a deal breaker for some. This is a mixed bag of pros and cons. I purchased this knowing the limitations and I'm still very happy with it. Even with all the things I can list that bother me about it I still find myself thinking about how awesome it is. I have two Sonos play ones set up as surround sound and it really packs a punch. On signals that are not DD, they will provide a simulated surround sound and it's actually pretty solid. What really gets me is the ease of swapping from watching TV to pumping out music (where the system really shines) and it's very easy from the Sonos app. Be warned about the items I mention above. There also seems to be a slight learning curve. I was set on returning all of this and going with a traditional wired set up but I'm so glad I didn't.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Sound, Dated Technology

    Posted
    flgman
    • My Best Buy® Elite MemberElite Member

    I haven't yet found a Soundbar that can compete with a traditional quality A/V receiver and wired speakers. However, to me the simplification of the remote controls and overall declutter was worth it. I spent some time checking various soundbars on demo at stores and found the Bose 700 and Sonos Playbar to have the best sound. I did not consider the outstanding Samsung/Harmon Karden bars now being sold with Dolby Atmos mainly because these units were just too large for my setup. I ultimately chose the Playbar over the Bose due to the slightly lower price and overall better modularity of the Sonos system - I intend to add a Sub and Play One's at a later date. Simply put, the Playbar alone delivers outstanding sound and makes the TV content really come to life. I was impressed with the power of the mid range and even the bass from such a compact unit. It does have its drawbacks. For one, the unit is quite tall when laid on top of media stand, and unfortunately it blocked the lower part of my TV, which has very short legs. So then I went and got a small riser stand for the TV to solve that problem. I actually considered returning the unit because of this issue but ultimately decided to keep it because it sounds so good. Other drawback is the very limited connectivity. All you get is optical in. This is very far behind competitors and limits the functionality of the unit to whatever your TV optical out sends out. Despite these limitations, I opted to keep the unit. The sound is just so good I'm willing to overlook the shortcomings.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    3.0 Surround in a sound bar

    Posted
    beansmoker
    • My Best Buy® Elite Plus MemberElite Plus Member

    Let me first start off with the price. The price is $700 and it is high, but once you look at everything else out there, there is no one in the market doing what Sonos is doing. Also, Sonos Playbar gives you Sonos technology built in with the option to expand into a 3.1 or a 5.1. OK, now I looked at almost every sound bar out on the market and I actually purchased the Klipsch - Icon SB 1 and the problem was it only had a left and right channel, so the dialogue was not as clear as I wanted it to be. Also, the space the surround mode created was weak. I returned the Klipsch, sat in Best Buy and had them unplug the Sonos Sub and I just listened to the Sonos Playbar. I was impressed with the sound it created and loved the bass it had on it's own. I took the Playbar home, hooked it up in the bedroom and put on HBO. Armageddon was on and I thought it was a good movie to test out what the Playbar could do. Dialogue was clear, bass was impressive without a sub (This is for a bedroom) and the surround it created with the left and right channels was amazing. I was happy within the first 2 minutes. The way the left and right tweeters are placed on the Playbar is all the way on the edges pointed outwards so that it creates the most space possible. I thought someone was in my hallway when I was watching. I was very impressed and I have since added 2 Play:1's for the left and right rear channels. I am still working on getting the sub, but I may not need it for my bedroom as the Playbar does a great job. Other highlights: -You can use your existing TV remote, or Cable provider's remote -Easy to setup -Great app for iOS or Android -Sonos technology for playing music and pairing with other Sonos devices -Customize sound with the App -Night mode, great for watching late at night when you don't want to wake anyone up in the other rooms in the house Also, before you buy any speaker, listen to it. Everyone likes different types of music and different movies and want a certain experience. I have a 9.2 setup in my living room, but I wanted something for the bedroom without wires and this was the absolute best option available.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent sound. Will not play Dolby Digital Plus

    Posted
    slingload
    • My Best Buy® Elite Plus MemberElite Plus Member

    I have had the Sonos PlayBar for close to a year now in a 5.1 surround sound setup with the Sonos Sub and two Play:1's. I love the 5.1 Dolby Digital audio without the need to run speaker cable. One thing to be aware of though is that you will not be able to play Dolby Digital Plus content, which is the surround sound format used by Netflix and several other video streaming services now. There is no audio at all unless you switch the audio stream to stereo, and in my opinion that is not a viable solution. Some devices, such as the Xbox One and Apple TV, will convert the Dolby Digital Plus audio to standard Dolby Digital, so you can listen to 5.1 content from those services. However some devices do not, such as Roku and Amazon Fire TV devices, so you will not hear any audio at all unless you lower the audio output to stereo. Sonos has stated that this is because optical audio cables cannot handle the bandwidth required for DD+ audio. So you are really limited on which streaming devices you can use with the Sonos PlayBar 5.1 setup if you want to stream content that has DD+ audio. For this reason, if you are wanting a 5.1 setup, I recommend waiting until Sonos addresses this issue by possibly adding HDMI passthrough to their next PlayBar. But if you don't care about a 5.1 setup then this is an outstanding choice!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound - Great functionality

    Posted
    Roadking
    • My Best Buy® Elite Plus MemberElite Plus Member

    To start with, I purchased a Samsung 4K TV. The picture was fantastic, but the built in speakers were - well - just ok. I started with a Play Bar, a Sub, and a Bridge. I connected the Play Bar to the TV and Wow - the sound was excellent. I thought the internet access and iPad control were just bells and whistles, but now I use several of the options: TV sound, songs from my iPad, and Pandora. I find the ability to queue up a couple of tunes to go to sleep with very useful (the Play Bar is in the great room, the iPad control is anywhere in the house). Some of the reviews complain that they cannot hook the Play Bar up to their TV; if you don't pay attention to the specifications, you can find that the Play Bar and your TV might not work together. The Play Bar has one optical audio input. If your TV doesn't have an optical audio out, it won't connect - you need an external converter (not sold by Best Buy). The Samsung TVs will not pass surround sound from the HDMI inputs to the optical output (Samsung design limitation). If you want surround sound from your cable box and/or your DVD player, you'll need an external switch (once again, not sold by Best Buy). Sonos has a very helpful forum - the questions I have had I posted on the forum, and got an answer very quickly. I got one of the user recommended switches, and have great sound from any source which provides Dolby 5.1 surround. Speaking of surround sound, I went back to Best Buy and got two Play-1 speakers for the rear speakers. Adding them was easy, and the effect is great. I now have a home theater I am thrilled with, and I play Blu-Ray DVDs of Hawaii and Tahiti and tell my spouse it's better than a vacation.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best sound wireless can be

    Posted
    LakeNormanPaul
    • My Best Buy® MemberMember

    I installed the Sonos sound bar, sub woofer & Boost yesterday. Took about 10 minutes. The free downloaded app on my phone is awesome. Walked me right through the install process. I held off on getting the satellite speakers until I decide whether or not they are necessary in my media room. Big hardwood floor echo room so sound "surrounds" on its own. For quieter viewing I believe the rear speakers might enhance the overall sound, but louder shoot-em-up scenes were awesome as-is without them. Louder action scenes is where the soundbar & sub shine. Very impressive "total" sound. I don't feel like there's anything missing. I have installed dozens of traditional sound systems "amp driven wall speakers + sub". This system at least rivals that set-up, but the key is it is WIRELESS & controlled by my phone! Amazing tech. Because I am using ROKU streaming "also wireless" for Time-Warner Cable "no cable box" I only have the manufacturer's TV & ROKU remotes. I can't get the Sonos to recognize the TV remote for volume control. I was bumming on that until I realized the app on my phone does! I can control EVERYTHING from my phone...add or delete speakers, volume, custom mix sound...and SO much more than I have even discovered yet. I predominantly use the system for a 70" flat panel media room, but the music possibilities are endless. All those settings are in the app as well. Bottom line is that I have heard other systems that I have installed sound as good or better, but none of them were wireless. And don't get me wrong, this system sounds pretty freaking good! On the expense; the system is expensive, and no one deals on it. Sonos protects it's "value" & anyone selling it has to get full price. But remember, you don't need a power amp or front channel speakers, which makes the sound bar reasonable I think. The sub is crazy expensive relative to other subs, but again it is awesome and it is wireless. I took the hit and don't regret it, but it DID sting at the register.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound. But Sonos haven't figured everything

    Posted
    Bcooksy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Great soundbar. -The sound of this thing is worth 5 stars alone. It does a great job creating that surround sound feeling for a soundbar. -The initial setup was a breeze. But I had a major problem when I got a new router for my internet and had to switch all my Sonos to the new network. I'll go more into this later. Here's where it loses a few points: -The price. It's not competitively priced at all, but as long as it lasts a long time, it'll be well worth it. -It works off of wifi and not bluetooth. Now maybe this is the best thing these days. But I had a very hard time switching everything to a new network. It took me over an hour on the phone with tech support to get everything back up and running correctly, and I'm somewhat tech savvy myself. -The Sonos app is not easy to use. Too much going on. It takes about 5 sub menus to adjust sub and surround levels. -The Alexa functions of my other Sonos speakers don't work well with other Alexa devices. Now, I didn't but them for Alexa, but I did want it to connect to my other Amazon Alexa speakers when I play music in my Everywhere Group. So far I can't get this to work. -There's no HDMI... only fiber optic. This is especially frustrating because now my TV can't control the volume. So if you have a "cable" remote and a TV remote, you can only use one to control the volume. I know this may seem like a weird thing to gripe about, but it's annoying.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound system with options for growth

    Posted
    SanFrantoDenver
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    If you are looking for a Sound system that will "blow your socks off", in terms of total Volume, this isn't the system for you. However, i went to Best buy looking to get the Bose sound bar for my new t.v. I have a lot of Bose equipment but the sales guy had me compare the Bose sound bar to the sonos sound bar with wireless subwoofer. The clarity was incredible and I thought the price might be a little less. It was not. However, what makes the Sonos system more expensive in the end, makes it more valuable to me as a consumer. I have added a Play 3 to the sound bar and sub woofer and the system gets better and better. The point is that the woofer and sound bar sound just as good as the bose bar and better than the sony 7.1 or samsung bars. But, you can add the additional speakers when you are ready and each (speaker (play 3 or play 5)) can be set up to play anywhere you want in your household, or outside, and play different stations or T.V., depending on what you select on the Sonos application. That brings me to the sonos application: Originally, i was looking for a bar that had bluetooth so that i could play pandora on it. The sonos system doesn't have bluetooth but works off of an application that you download on your phone or computer, which in turn communicates through a router you set up to your wifi. the application and router allows you to multitask each speaker to play whatever you like in any room, depending on where you set up the speakers. So, i walk into my living room, my sonos bar and woofer are playing the sounds coming from my t.v. but when i go to my bedroom, the sonos play 3 is playing pandora. To sum up, the clarity is awesome and the base is great. It does not have a lot of power and the flexibility of the speakers and the use of the sonos application makes it great bang for the buck and can be used for more than T.V. entertainment.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Playbar is an excellent soundbar

    Posted
    TeyaT
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This playbar does not directly support "true" 5.1 surround sound...however, I have a samsung tv that automatically decodes the signal to the appropriate level to use the full 5.1 surround sound. Most tvs do not have this capability, but some blu ray players do have this (mine does as well), so if you can "actually" tell the difference between "real" 5.1 and coded simulated 5.1 surround sound and you don't have a tv or bluray player with a decoder then this might not be the soundbar for you. For me, it was perfect and I already love the system!! See below review for other sonos system parts. You only thought you were an audiophile before you owned a sonos player/system. I find myself agreeing with one review I found online...that sonos speakers make you feel like, "yes, as a matter of fact, we could use a speaker in this closet!". Once you buy one, you will probably end up with many. I currently have 5 play 1, a connect and playbar. All are amazing!! Some things are not built in features (like the ability to play any app you want over the speakers--as in through bluetooth for example), but a simple bluetooth adapter plugged into the connect makes the whole world your musical stage. These players allow you to connect your music stored on your computer to any speaker in the house, allow you to access it remotely if you have it saved to a sharable folder. Really I can't say enough good things about sonos and the two negatives I have found so far, are far outweighed by the ability to listen to my old records through the system, listen to tapes, cds, digital music files, and loads of streaming radio apps. The controller is a simple app that works through a phone...really, other than the bluetooth problem, which I have rectified with a bose bluetooth adapter hooked to my connect, and the inability of it to play audio being played on your computer throughout the house on the sonos (which I have also rectified using the jamcast app downloaded to my computer), I have had only good experiences with my sonos's!! Have I said that I love this yet? Cuz I do!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound Bar!

    Posted
    Craigl
    • My Best Buy® MemberMember

    I just installed the Sonos Playbar and Sub last night. It was an early Christmas present for the family, because our 1 year old Harman Kardon was not functioning properly. (The factory repair center said 6-8 week repair time) Anyway, we were decorating and my wife wanted Christmas music. So I bring out the sound bar and... the whole family starts laughing at me. Not what I expected but apparently I had forgotten the 6 hours, including one return, that it took me to set up the HK last Christmas. Long story short, setup was a breeze and I got the last laugh. Plug everything in, download the Sonos App on your phone and it walks you through setup. The only glitch was that the Playbar did not fully set up the first go. I just hit Playbar setup on the phone again and it completed it. Maybe a one minute delay. Christmas music was playing in probably half an hour! Sound quality is fantastic! We have a big great room with the kitchen on one end. The Playbar faces the couch, and the kitchen is off to the side. I'm the cook, so I've been used to not hearing good sound from a directional Playbar. The cool thing about the Sonos is that I can actually hear the same great quality sound whether I'm in the kitchen, on the couch or walking around. It's kind of weird how the Sonos does that so well. I recommend the sub. It's expensive but worth it. I know that the Sonos will rarely give you true 5.1, but the Playbar and sub so far are fantastic. We watched a horror movie last night, and several times the sound effects were so good that the girls were screaming! Also, the phone app is amazing. I can stream music from any source on my phone, including some Sonos stations. Voice quality is also very good. I watched the news this morning and could hear clear speech throughout the living room. All in all, a fantastic buy. Expensive and not true 5.1, but only a purist would not be impressed. I may buy an optical splitter if I add rear speakers to get 5.1, but it's so good right now that I'm not sure that I'll ever do that.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not worth the price

    Posted
    Sandjam
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I purchased this sound bar to go with all my other Sonos speakers (which I love) throughout the house. I wanted to use it in the bedroom for the TV and also use it in place of Play 1 speakers for music (kill 2 birds with one stone). For music it sounds as good if not better than my Play 1 speakers. But for TV, without a separate subwoofer, the bass comes directly at you from the bar and it just does not sound right. The bass should surround you and you shouldn't be able to tell where it is coming from. This cost 700.00 and then they want you to buy the separate subwoofer at another 700.00. It also only has an optical input, no HDMI, so there are limits on what it can process. Has same high quality as other Sonos products, but I exchanged it for a Sony sound bar with wireless subwoofer for 400.00 and it sounds so much better, has 4K pass though with 3 HDMI ports, different sound modes, adjustment to boost dialog, and many more features. 1400.00 compared to 400.00 and Sony sounds so much better and tons more features. Sonos should offer this bar with the wireless subwoofer at the same price (700.00) and it probably would be a winner. The other major miss is that you can't adjust the Bass and Treble separately based on whether the sound is from the TV (optical in) or from the network (playing music). So you have to keep adjusting it back and forth, big miss. Don't get me wrong its not like the sound is horrible, just not worth 700.00

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    A sound bar in its own class

    Posted
    Dajy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this sound bar with the rest of my Sonos system (two play 3's, a sub-woofer, and this sound bar) to use as in home theater mode in my bedroom, to listen to music as I'm walking around the house, and to provide sound for the HTC Vive instead of wearing headphones. When I say this fills the house without being overbearingly loud to me or without my neighbors wanting to call the police, I mean it. Walking around the house means going down the stairs that wrap around a corner to the ground level of the house, where the kitchen and dining room are set behind yet another series of walls and with a room between the stairs and the kitchen / dining room adjoined rooms. Even with all of that, I hear every note in every song I've listened to as if I was sitting in my room - instead of where I really am, which is 10 feet below and 25 feet in the opposite direction of where the speakers are pointed (at the back of the house where they point to the front in the center of my room). I've always liked sound bars, but didn't like how much you'd pay for a mid-tier performing device. The Sonos Playbar completely changed how I think about them, reaffirming my preference completely. The Sonos Playbar is wonderful when paired to a Sonos Sub and two Play 3's, but even on its own, this sound bar will fill the house completely and make you wonder why you didn't just buy this instead of whatever setup you had before. The Playbar's naturally provided bass is incredible, even if it isn't quite at the level a Sonos Sub brings it to (as it should be), and the range of tones this bar projects perfectly will shock you. Don't get another 5.1 system that you won't be happy with in a year or two. Go to a store, test a Sonos Playbar, and feel the difference.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Two thumbs up!

    Posted
    Str3tch
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had been in the market for a new surround sound system for several weeks and just wasn't sure what system to purchase. I read countless reviews online and continued to see Sonos in the top products. Having never seen them nor heard them, I was hesitant about making this my purchase. To my surprise, this conversation came up while talking to a friend and he owned a pair of play1's. After listening to them and watching him navigate through the app on his phone, I was very impressed to say the least. After several more hours of readingreviews online, I decided to go with Sonos. I had it in my head that a pair of play3's would suit me well. When I went to the store to make the purchase, the Sales Rep introduced me to the play bar and sub as well. The sound quality was amazing! And the idea of the 5.1 surround sound was very appealing. After contemplating the price, I decided to buy the package deal (play bar, sub & 2 play 3's) I absolutely love them! They sound just as good at home as they did in the store. And they make watching movies and sporting events even better. I was so impressed that I have since bout another play 3 and a play 1. The play 3 is located in my kitchen and I use the play 1 as a portable speaker. Since they run off my wireless network I move the play 1 from my sunroom to the garage to the porch or wherever I am working around the house. The speakers are extremely easy to set up and work great. I never realized how much I enjoyed listening to music non stop. The app is simple to navigate through and its links with Pandora and Spotify. It also links directly to the music on my phone and iPad. If your in the market for a 5.1 surround sound system, or just a few wireless speakers for the house, I definitely recommend Sonos.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Started Very Good but Got Very Bad

    Posted
    Kmac

    Based on the stellar reviews here and everywhere else I purchased this soundbar expecting it to be very good. And it was very good. Its very easy to set up. It comes awake when you turn on the tv which is nice. It learns your remote so your DirecTV or Comcast remote will control the volume. Nice. It only connects through an optical cable so set up is VERY simple. Once its done with the set up which involves the app and your phone it sounds great. But... So I purchased to mainly correct issues I was having with the sound being out of sync with cheaper soundbars. This corrected that. It sounded great and worked. Until it didnt. After about 3 weeks I noticed the sound cutting out. Like someone hit the mute button. It would go in and out randomly watching tv which ruins trying to watch something. They pushed out numerous updates in the month I had it and I'd hope each time it was fixed but nope. Sound still cuts out. Maybe it was the optical cable? So I tried playing music through Alexa to take the tv out of the equation. Music also sounds very good. So after a few minutes it just stops. At this point I decided I am done with the Sonos and will return it. Lucky for me the return period is extended during the holidays or I'd be stuck with a bad product that doesnt work. I returned it for a Bose that is SO far excellent. Fingers crossed. Buyer Beware for the Sonos Playbar. Their forum is FULL of sound cutting out issues that go on for YEARS. Clearly they are struggling to fix it. Before buying this product do some research and strongly consider other brands. It gets one star based on the sound quality.

    No, I would not recommend this to a friend