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Customer Ratings & Reviews

Model:
RAYG1US1
SKU:
6506475
Your price for this item is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 220 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Expert reviews

Rating 4 out of 5 stars with 17 reviews

See all expert reviews
95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 220 reviews
  • Rated 5 out of 5 stars

    Great sound in a little package.

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    Posted .
    Owned for 1 week when reviewed.

    I bought to replace my 10 year old Samsung soundbar. This little soundbar packs a punch. Definitely worth the cost. I bought a Sonos Arc last year for a different room and now with the Ray, I'll definitely be sticking with Sonos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sonos Soundbar!

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    Posted .

    This sound bar packs an incredible sound punch! Movies, games, and just plain music all sounds great on this Ray. I wish HDMI was included but alas, it still works great without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good sound for outdoor

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    Posted .
    Owned for 3 weeks when reviewed.

    Very good sound and perfect for the price you pay for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Sound, but no HDMI Connectivity

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    Posted .

    I'm a huge fan of the Sonos multi-speaker ecosystem. I have eight Sonos speakers around my house, including the original Playbar soundbar on my main living room TV. Sonos speakers are known for their incredibly simple setup and ease-of-use, and the new Ray soundbar is no exception. It integrates perfectly with the rest of my Sonos speakers and sounds infinitely better than my bedroom TV's built-in speakers. However, the lack of an HDMI port on the Ray causes some frustrations that really should be a thing of the past in 2022. ===PROS=== - If you already own other Sonos products or have set up Sonos speakers in the past, then the Ray is incredibly easy to set up. The soundbar can only connect to your TV via an optical cable (included), so there's not much room for confusion. You may need to go into your TV's audio settings and change it to "optical out" like I did. After you've connected the Ray to your TV, you can add the Ray to the Sonos app and pair it with an existing Sonos system if you have one. - The Ray is the perfect size for bedrooms or smaller entertainment stands. It is just over 2.5 inches tall, so you will want to make sure that it won't block your TV screen. Compared to the Bose TV Speaker soundbar that I have in my other bedroom, the Sonos Ray doesn't feel quite as sleek or compact, though it still looks nice. - As expected, the audio quality of the Ray is lightyears ahead of my TV's built-in speakers. Dialogue is crisp and clear. Highs and bass are very rich. Nothing sounds overpowered or distorted. For smaller living rooms and bedrooms, the Sonos Ray delivers excellent sound for casual TV and movie watching. - There is minimal surround effect from this soundbar, but luckily you can pair it with two Sonos One speakers to achieve a true surround sound effect. - The Sonos ecosystem opens up the Ray to a vast library of music content from all major streaming providers. And music from the Ray sounds just as good (or maybe even better than) my smaller Sonos One speakers. The Ray also supports AirPlay 2 so you can easily beam music from your iPhone or iPad to the soundbar. ===CONS=== - The omission of an HDMI port is very disappointing, especially in this price range. I've seen soundbars that cost less than $100 with HDMI ports included. So the decision to not include one here is very perplexing and leads to some inconveniences as noted below. - The volume can only be controlled using infrared (IR) remote controls or via the Sonos app. If your TV or preferred remote control uses radio frequency (RF), it's not going to work with the Ray, and you'll be stuck using the app to control your soundbar's volume. - Sonos also markets the Ray as a "gaming speaker," but not many gaming monitors or computers have optical outputs that will work with the Ray. Most modern game consoles also do not have optical ports. - There is no apparent way to tell what volume level the soundbar is at. The light on the soundbar blinks when you adjust volume, but there's no way of knowing how many levels of adjustment there are or how far you are from max volume. - The status light is front and center above the Sonos logo, which can be distracting when watching TV in a dark room. Luckily, you can turn off the light via the Sonos app. ===OVERALL=== Despite the head-scratching decision to forego an HDMI port, the Sonos Ray is an excellent entry-level soundbar that will delight new and existing Sonos users alike. It has the signature sound quality and multi-room features that have become synonymous with the Sonos brand. The Ray soundbar in particular will open up the Sonos ecosystem to many more people who couldn't justify the pricier Beam and Arc soundbars. Recommended!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for your review and we are thrilled you enjoy Ray's form factor and sound quality. Ray is designed for smaller TV rooms and for secondary TVs in a bedroom or office. Optical really shines in these situations because it's nearly ubiquitous on all TVs in the past 15 years, and it's fairly plug-and-play. Given its use of Optical, Ray can use any IR remote to control the soundbar's volume, which covers cable boxes, streaming device remotes, and most TVs. If a TV remote outputs RF or Bluetooth, some manufactures offer the ability to turn on IR functionality within the TV settings. Thank you again for your review and we hope you continue to enjoy your Ray. john.milton

  • Rated 5 out of 5 stars

    Fantastic sound out of this compact bar!

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    Posted .

    Alright, I am going to start by mentioning that I literally said WHOA when sound started coming out of this little sound bar. I started with a song by the rock band Tool. They're my favorite. Im very picky about sound quality of speakers and headphones. Right off the bat, I will say that I am very pleased with the sound quality of this soundbar for my music listening. The bass is perfect even though it doesn't come with a subwoofer. I wasn't expecting much bass because I can't see any holes for air to come out of for bass. I believe its called a bass reflex system. Anyway.. it still packs a punch. It thumps just enough to make music sound great. And for movies? The bass is there for all the explosions and sounds that require it without drowning out the actors voices. I only have two minor complaints about this soundbar. 1. I don't feel like it provides a proper surround sound effect. You'll need to add another speaker or subwoofer to the bar to get true surround sound. 2. The only way to "hard wire" this sound bar is with the included optical audio cable. It does not have a 3.5mm audio input. So be sure that your tv, projector or game console has an optical audio output because you will have no other way to connect it with a wire. Also, its worth noting that it does not come with a remote, and the touch controls on the top only have volume control and mute / pause function. They work, but I probably will never use them. You'll be using your smartphone to control the volume and everything else. You can tune the bass and treble with the smartphone app also. It is honestly a breeze to use, and I have no complaints about it. The app guides you every step of the way and you don't have to be a techy to figure it out. I do like the features in the app. It has a voice enhancer option which works really well for movies, it makes voices come through nice and clear without sacrificing volume on your movies and shows. It also has a "night mode" which will lower the volume of loud scenes and music in while your watching TV. Perfect for those late night movies just before bed. I would say this soundbar is perfect for anyone living in a small space, or even an apartment. You won't have your neighbors complaining about loud bass or noise while you watch your movies. The sound out of this speaker is so good, you won't have to put it very loud to get an amazing sound experience while watching your movies and listening to music. It sounds excellent and pretty loud even at 25-40% of the volume. I plan on hooking mine up to my projector in my entertainment room and setting it behind the couch for movies and gaming. ^_^ It will fit perfectly underneath my projector on its shelf. Would I recommend this soundbar? Most definitely! Especially if you are limited on space. It is small enough to place under even a gaming monitor on your desktop and packs a serious punch! The price is right for all the features and the sound quality is very impressive. I especially recommend this to gamers for their bedroom or game room. People who live in an apartment, and anyone who wants a great sounding compact soundbar without having to spend an arm and a leg. Pros: Excellent Sound Quality Easy to set up and control with Sonos App Very Compact, will fit just about anywhere you want to place it. Airplay support for music Cons: Only wired connection is Optical. (No 3.5mm aux input)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breaking the (Size and) Sound Barrier

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    What I hear doesn’t match what I see. We expect Soundbars to create a movie theater experience and we imagine larger cabinets are required, Or maybe a subwoofer. This SONOS Soundbar breaks a lot of expectations. And I’m won over. The sound is gorgeous. I’m still a fairly novice user in the world of SONOS, so, it’s not just the sound quality that still surprises me. As I dived into the features, and the sound quality and watched the interplay of this new SONOS device with my music sources I was reminded why SONOS appeals to even non-techies. Everything is slickly accomplished and I won’t need to break a sweat to get great results. SETUP: New to SONOS? Download the App for your phone. Set up an account. Link to your Internet, either ethernet wired or Wi-Fi. and go back into the App. The App usually finds the nearby SONOS device without prompting, but if it’s not there you can select ADD DEVICE, and you’re on the way to adding your online music streaming services, naming the room this unit is in, attaching the TV via OPTICAL DIGITAL, only, and that’s pretty much it. Current user? I only had to open the SONOS App after plugging in the SONOS Ray, and the prompt was there in my existing App, asking if I wanted to add the Ray.. I was playing music within a few minutes. Absurdly easy. PERFORMANCE: It’s easy to forget that functional controls are also on top of the SONOS Ray device. Most of the time, if you’re using your TV - to - Soundbar connection, everything happens automatically using the TV controls. There is some effort required here. Be sure pull out your TV instructions or look them up online. You’ll want to turn off your TV speakers in favor of this SONOS. If your TV allows it, you may be able to use the TV remote to control the volume. If not, there is the SONOS App or those controls on top of the Ray. For music from your streaming devices (phone, Tablet, computer), you’ll be using the SONOS App. It all becomes second nature. The sound? Shockingly good. It pretty easy these days to get good bass from a speaker. Or maybe you can get that voice range well enough to hear voices clearly. Or perhaps you just want volume to fill your space. It is very rare to have such a reasonably priced speaker of this size get it ALL so right. I started with music and was impressed by how the speaker could rock out anything in my Apple Music library. With the SONOS App connected to Pandora, or Spotify or my computer’s music collection, it was easy to call up anything, and everything sounded great. Moving on to movies, I played some Netflix and HBOMAX series, and voices were perfect. Sound effects were realistic. What couldn’t the SONOS do? Surround effects flattened out to the front soundstage, but SONOS has a solution with they surround speakers which can be added to expand on this setup. They even have a subwoofer that can be attached. The SONOS Port allows you to add your own equipment to the SONOS sound ecosystem, but it’s not inexpensive. SUMMARY: SONOS is one of those fun companies that defies expectations and breaks rules. Ignore the size of the SONOS Ray. Its size will confuse you. It plays so much bigger. It sounds so much more natural and unstrained than you’d expect. I’m not suggesting this is appropriate for a large open space with high ceilings to provide party music or theater-level sound reproduction. But any reasonable living room, family, bedroom or home office is a perfect match. When you consider the comprehensive controls and connectivity features in the App, this is such an easy recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big sound, Compact design

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    Posted .

    Sonos has a reputation for some of the best audio products available. They usually come at a high price point, but the Ray is reasonably priced for the audio quality that you get. Pros: - Excellent high-end packaging. The Ray is stored safely and securely and comes wrapped in a felt pouch. A digital optical cable is included. - Top-notch audio quality for ANY purpose (music, movies, TV). You get good bass even without the need for a separate sub-woofer. - Built-in WiFi. I appreciated this feature when streaming music through various apps. Not having to connect over Bluetooth was nice as you don't have to worry about wandering out of range of the speaker. - Having audio of such a high quality in a small sized speaker is fantastic for those with limited space in their entertainment center. Cons: - No remote. I'm old school and would love to have even a simple basic remote included, but thankfully I was able to program our cable remote to control the Ray. - I often pause programming on my television and leave the room. When I come back and un-pause, the speaker sometimes has put itself to sleep and needs a bit to wake-up. When this happens, volume needs to be raised back to prior levels. I'm still looking through settings in the app to see if there is something I can toggle for this. Overall, this speaker is a terrific option for those wanting to upgrade their home audio. It's not often you can get such high end audio at a reasonable price point like this.

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you so much for your review! We are so glad you enjoyed the packaging, audio quality, WiFi streaming, and design. john.milton

  • Rated 3 out of 5 stars

    Sonos "Ray" Entry Level 2.0 Soundbar Packs a Punch

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    Sonos builds an ecosystem of soundbars, speakers & audio equipment that expertly distributes multi-room audio. They have established a large following of enthusiastic users who support the Sonos system design & use the Sonos phone app. "Ray", this new soundbar designed by Sonos, will be a big hit to those customers who have already invested in the Sonos infrastructure. Measuring only 22 inches wide, Ray is designed to enhance the sound of televisions & gaming consoles in small listening rooms. The audio is crisp & clear. There is no wireless or internal sub, so Ray will not dazzle you with rocking bass performance. It does, however, produce a punchy mid bass & a clear voice for its modest size. Surprisingly, RAY does not sport an onboard HDMI jack that is commonplace on Soundbars costing much less. Audio from your TV is connected via an IR Optical input jack. This old method of conveying audio limits the clear sound to 2 channels: no Atmos, Dolby Digital plus, nor DTS-HD, is possible. No remote control is included & RAY does not display an array of LED's through the grill cloth, the most common means of seeing what volume level to which your soundbar is set. My TV remote was incompatible with RAY, so I had to install the Sonos iPhone App to control volume, equalization, etc. in addition to the TV remote, which did not control the optical signal to RAY. CONCLUSION: RAY is the lowest cost, entry level Sonos soundbar. It looks great, is well built & is a welcome addition to existing Sonos users. However, without HDMI, a remote, volume indicator or subwoofer, Ray may not offer the best value for those not using the Sonos infrastructure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good sound and performance!

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    Giving a boost to a TV with a soundbar seems to me to be a bit of a complex decision if we consider that there are many options on the market, Sonos has done a good job with this wifi soundbar as the sound quality is great despite being a relatively small device, however there are a couple of things that can be improved. I will start with the unboxing which is very simple, you have to cut the side seals, lift the lid, in view is the soundbar covered with a protection and along with a box with the power cable and an optical cable plus quick start guide and documentation. The connection to TV is super easy with the optical cable, an app is needed but it is not only installing an app but also creating an account, which for a sound bar seems a little unnecessary and it seems to me that this is where the experience changes a bit because the app has many options but few of them are directly related to the performance and use of the sound bar, which again sounds pretty good but the app does not provide much. Another feature that I find a little frustrating, that seems to be no way to disable, is that when used via Ariplay with a mobile device, when I skip to the next song and the volume is at 100% is automatically lowered to 60% and you have to up the volume again (I did not find a way to disable this). I get the impression that the app is focused more on multimedia consumption than on improving the performance of the soundbar, some improvements are needed in the app. The soundbar has a good performance regarding the sound either playing music or multimedia content from different platforms, the clarity in the voice is something that I liked a lot, there are soundbars that make the voice is lost between effects or highs and lows but with this soundbar is not so, even at maximum volume the voices are very clear, I cant say the same about the bass, it is good but not outstanding however considering that it is a soundbar and that it is not a big size, it does a good job. As a consumer we will tend to compare the price of the product against its performance, i.e. is it really worth the price? I will answer with a simple Yes because soundbars of this price with the same features are not easy to find, so despite being a very popular product and with many alternatives, I can say that this Sonos sound bar is a very good option, it is clear that there are things that can be improved, mainly the app, but I consider this product worth what it costs ... recommended!

    I would recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you very much for taking the time to review Sonos Ray. Also, thank you for mentioning the issue with airplay 2. This is not a normal feature of our app experience so we will look into it. Enjoy listening out loud! john.milton

  • Rated 5 out of 5 stars

    To Travis Smith GM

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    Posted .

    I am writing this review to insure that your employees are acknowledged. I myself have not been to a Best Buy store since 2017 due to locations not being available where I have lived. I had recently moved to MCB Quantico. I was with my wife and child and decided to stop by the Best Buy since I was having trouble with my TV at home. I went in searching for a ethernet cable and some cable management strips. I spoke with the front desk and they sent over Steven to come help us. I told him what I was searching for and what I was trying to fix in my home. He directed and walked myself and my family to the areas where the products were. I then told him what the issue was and he suggested a better alternative. We went with what he suggested! On top of all that my wife mentioned a sound bar he walked us over and explained very well what would be the best option. We were laughing and having discussions about the products and he made it extremely easier to understand and explained what products would be the best quality over the less expensive options. He completely changed what we were buying and we went with the Amazon fire stick and a Sonos sound bar. He was professional, personable, and very easy to understand even with his inability to use his voice like the rest of us. From any experience that I have had with any employee I would say Steven was golden. He did what every employee should do and my wife and I are beyond happy and satisfied with his suggestions. If possible I would like Steven to be acknowledged in some way. I will continue to go back to the store to work with him since he made the experience worth it in every way. With the market being the way it is I would much rather go to the store and work with someone like him. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another winner from Sonos

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    Owned for 1 month when reviewed.

    So far so good. I moved the Beam out of our bedroom and into a living room with more traffic (and for wife & daughter who were hoping to have Alexa in said living room). In the Beam's absence, the Ray went up in no time...easy as pie to unpack, plug in, and get going. Because we have several other Sonos products around the house, the Ray was recognized immediately, and as expected linked right into my S2 app. The optical cord-only option on the Ray is just fine - certainly wasn't a deal breaker for me not having an HDMI input on the back. I wouldn't imagine most folks buying the Ray and using it with a 75", 77", 85" etc. size TV. It's great for small rooms, a bedroom, an office or den, or could easily be loud enough for a workout room on someone's home. It gets plenty loud, and there's enough adequate bass here that I am going to forego adding the new Sonos mini-sub to this. This is a great, no frills, entry-level soundbar from Sonos and I'm really glad they brought this into their offering. I'd buy again, and like all other Sonos equipment I've owned, would recommend to family and friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might little thing

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    Doing "research" for this product, many would ding it because they would compare it to the Beam, Arc or to other sounders of higher value. If you're looking at this, you're on a "budget", want something thats better than your TV speakers and not looking for something "fancy". If you want all those things, look at the Arc or Beam. I have this for my room and it makes the sound SOOOO much better. Vocals are good and there is some good details along with it too. Audio doesn't go up and down as bad as with some other sound bars. I would recommend this to anyone needing a sound bar for a small to medium-ish room, and not looking for something with tons of bells and whistles. This is a good product, if you want Great, look at the beam...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid soundbar for a good price

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    Owned for 1 month when reviewed.

    Picked up the Ray for our bedroom to replace an old entry level theater in a box surround system that was not doing the job anymore. Our setup is using an optical connector for audio (no eARC or HDMI out audio on older Vizio tv) so this fit the job fine. I am very familiar with nearly all Sonos products (have setup several systems for family members including Beam, Arc, Play1s etc). This soundbar is compact but has a good soundstage & separation for a 2 channel design. Vocals are clear. It could benefit from a sub (waiting for the Mini Sub to release) and will be adding a pair of OneSLs for rears at that time. Pleased with this speaker and a good price for an entry to the Sonos ecosystem. Definitely a good choice for a spare bedroom, kids room, computer audio etc. Setup was less than 10 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty!

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    Owned for 2 weeks when reviewed.

    Love this little soundbar! We have previously only used Bose soundbars. This time we needed Sonos so that it would be compatible with the built in Sonos speakers in the home. This way we can airplay the tv audio to the builtin speakers. There's no other way to do it. It worked perfectly immediately on installing (by geek squad using total tech). this is Being used on an outside patio space. To our surprise, even when not using the built in speakers, this little speaker fills the space so nicely! I didnt expect to get a full sound in an outdoor space with a small speaker. Granted, it sounds even better when connected to the built in speakers when we want the sound louder, but it's actually not necessary with it. Also I will say the mounting made a difference in the sound. We were using it sitting below prior to mounting, but mounting it to the firebox with the mount made it sound even better. So we're pleasantly surprised with this little speaker!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Addition

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    Owned for 3 months when reviewed.

    Have Sonos ARC in living room with 2 additional Sonos ONE speakers. Have been very pleased with those. Purchased this Sonos RAY sound bar for master bedroom. It sounds great on a shelf under the TV. It is nice and small but has a great sound. Love the voice enhancement option especially in he bedroom where the sound is often lower. It is a great addition to the Sonos lineup. My only complaint is only having optical input and not HDMI. It would be perfect if had HDMI inputs. Very satisfied with RAY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for Price

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    Owned for 2 months when reviewed.

    I was stuck between the Beam in the Ray and opted for the Ray for its price; I can’t say i regret it. This sound bar gets loud, and with the Sonos app, you can enhance speech volume for those stubborn shows/movies that like to have very low-volume dialogue. It can definitely be improved with the Sub and additional One speakers, but until then, it surely will suffice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small package, awesome sound

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    Owned for 3 weeks when reviewed.

    The sound from this little bar.... listening to this in the store on display does not give it justice. Needed a small bar for my main tv. paired it with 2 older Sonos Play 1's and the 5.1 surround is perfect. For their low end "budget", sonos really did well by this product. super happy. adding a mini sub here soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small Footprint, Big Sound

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    Owned for 1 week when reviewed.

    I am thoroughly impressed with the quality sound stage of this soundbar given its compact size. The soundbar has great depth and clarity on the high end, middle notes sound great, and base has a surprisingly adequate thump despite the lack of a sub woofer. This soundbar is stylish perfect for smaller spaces and is great to live on a small table below your tv and even fits in cabinets. It's a little expensive when you consider other soundbars in this price range come with a sub as well, but that is to be expected with a premium sonos product. All in all, I'd say this is an excellent buy for those that want quality sound, but lack space for a larger sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Compact Sound Bar on the Market!

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    Owned for less than 1 week when reviewed.

    I have (literally) tried every compact sound bar on the market, including the Sonos Beam, which should be better than the Ray if you go by price. Non of them were keepers and were returned. But the Sonos Ray is absolutely amazing! I use it with a 55" LG OLED and it pairs beautifully. I've always used HDMI(ARC) for sound but this has Optical Audio and I think it's better. All the others had a lip sync issue I had to adjust out but this is perfectly synced. Honestly, this is a great sound bar I you just watch TV and movies. Just enough bass and more importantly for me, no tinniness in the treble and mid-range. I'm very happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition to an outdoor TV

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    Posted .
    Owned for 1 month when reviewed.

    This is exactly what I needed for my outdoor TV. The built -in speakers were OK, but the Sonos Ray makes the TV much easier to hear when in the hot tub. It's not weather resistant, so I mounted it under the TV and cover it when we aren't using it.

    I would recommend this to a friend

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