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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 96 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers have good things to say about the Roam Wireless Charger, particularly its ease of use and wireless charging capabilities. The sleek design and magnetic base are also appreciated by users. However, some customers feel the product's price does not match its value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-96 of 96 reviews
  • Rated 5 out of 5 stars

    Great Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a great addition to my roam speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sonos Roam Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great accessory for the Sonos Roam. Provides contact charging.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charger is a must have accessory for the Sonos Roam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, excellent product, excellent ex

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Great option to have available.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works well if you don’t have any other wireless chargers. I found that my apple magsafe charger I use for my iPhone works with the Roam too. This is good if you want a very integrated look and don’t mind spending the money for a simple charger.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth money.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh! Magnet connectivity is extremely weak to the bottom of the base. Not worth the money for the convenience. If it had a stronger magnet to hold it to the ROAM that would make it better and useful. Sonos is a wonderful product. This is Meh!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice magnetic charger that fits to speaker perfectly. A little pricey for what it is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the roam, this is a must have. Just plug and use. Easy setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I had to return it.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return it. I wouldn't say I liked the sound quality of the Roam - it's weak compared to all other Sonos products. With such a good product range, this one is far down the bottom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looking good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice changer, i would have love the magnet to be a bit stronger but is doing the job.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a long time to charge. The other charger is much quicker.

    No, I would not recommend this to a friend
    • Brand response from Sonos Customer Care
      Posted .

      Thank you for sharing your feedback about the Sonos Roam Wireless Charger. we are sorry to hear that it's taking longer to charge compared to your other charger. We understand how frustrating that can be, especially when you need your speaker ready to go quickly.

      Wireless charging can sometimes be slower than wired charging due to the nature of the technology. However, here are a few tips that might help improve your experience:

      Check the power adapter: Ensure you're using the recommended power adapter with at least 10W or higher. A lower-powered adapter could slow down the charging speed.

      Proper alignment: Make sure that the Roam is properly aligned on the wireless charger. Even a slight misalignment can affect charging efficiency.

      Avoid interference: Charging could be slower if there are objects between the Roam and the charger or if the charging pad is near other electronic devices causing interference.

      If you continue to experience slow charging despite these steps, it might be worth reaching out to Sonos support at support.sonos.com for further troubleshooting or exploring alternative charging solutions. We want to ensure that your Sonos experience is smooth and convenient. john.milton

  • Rated 1 out of 5 stars

    Doesn’t work. Keeps falling off. Bad design.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product doesn’t work. The charger kept falling off or not aligning. Tried higher wattage power bricks and same result - doesn’t charge my Roam.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not nesesary not need it, wase of money, well need to write just because you need to do more them 50 words

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works as expected

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected but a bit pricey. Simple to use and magnet is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great charger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great charger connects to the bottom of the Roam and stays there also charges the Roma in about 2 hours plugged into a usb hub with multiple other devices.

    I would recommend this to a friend
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