Customer Ratings & Reviews
- Model:
- SDMU27M90
- SKU:
- 6512813
Rating by feature
- Display Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
- Features
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the picture quality, HDR, refresh rate, and local dimming features of the 27” INZONE M9 monitor, with many praising the vibrant colors and smooth performance. However, some users expressed disappointment with the speakers and stand, citing issues with audio quality and stand adjustability. Concerns were also raised regarding the monitor's price point and the occasional presence of dead pixels. A few users reported screen issues such as random blackouts.
This summary was generated by AI based on customer reviews.
Great monitor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for play station 5 and I would recommend purchasing but only if at a discounted price.
I would recommend this to a friendSony has great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing monitor great for my ps5 and i use it in my gaming area.
I would recommend this to a friendPS5 Monitor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good monitor for an easy setup with the PS5.
I would recommend this to a friend- Cons mentioned:Stand
Good for console gamers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d only recommend this for console gamers. The full array local dimming with a mouse cursor over a dark scene/window is VERY noticeable to the point where it’s distracting. The stand, while pretty, puts form over function and limits adjustability as a result.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi mightym92,
Thanks for sharing your review and experience with the INZONE M9. We appreciate your feedback about the stand. We also understand where you are coming from regarding the local dimming function. For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure to also use a High Speed HDMI cable or the latest version of a display port cable.
To reduce the blooming or halo effect, set the Local dimming to Low or Off. (Note: The setting may cause the whole screen to look washed out). You can also adjust the picture settings of the gaming monitor depending on your needs. You may find this link helpful:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000669961.html
For more information about the gaming monitor, please refer to this link:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. Should you need further assistance, please don’t hesitate to email the below information to [email protected].
Full Name:
Best Buy Username:
Telephone Number:
Sony Monitor Model Number:
Issue:
Additional Information regarding your experience with the INZONE M9 (SDMU27M90).
Sincerely,
-Ralph
Sony Social Support
Fantastic monitor.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that tv. Beautiful design and amazing picture. Highly recommend it. Many are thinking of Samsung and LG but for me sony is the best. I do a lot of research everytimw because I always want great technology at great value. I wanted something that won't make me want to spend thousand of dollars on an apple monitor. The only thing is that like most monitors, the settings button is not fun to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Legendarme, Thanks for sharing your experience. We are glad to hear that you love your new Sony INZONE M9 4K gaming monitor. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Enjoy! Vincent
Great monitor for gaming PS5 & PC
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This monitor really impressed me for the price! Great VRR, resolution, HDR and latency support for the games I've played on both my PS5 & PC.
I would recommend this to a friendGame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great monitor for gaming, I use it on my ps5 and it looks amazing it changed my skills by double , instead of a tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maria,
Amazing! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony!
-Ralph
Great but not perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Sony, so the picture quality is great. Only issue is that it takes a while for the monitor to cycle through the display options…only work around I have found is to keep your device on sleep mode.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sdbuilder,
Thank you for the review and we're glad to hear that you like the picture quality of the monitor. Your feedback is greatly appreciated. Get into the zone and explore worlds of brilliant detail. Our INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144Hz refresh rate and IPS 1ms GtG (Grey to Grey). Thank you for choosing Sony!
-David
Awesome
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first one I received from preorder was damaged so had to go to Best Buy and replace and wait longer for that overall shouldn’t be five stars. But since this is about the Sony inzone m9, the second one I received was perfect. Everything went good, got edifiers plugged into the audio jack, ps5 on hdmi 2.1 I’m enjoying my setup and the clarity on screen is worth it. I don’t see any dead pixels, hopefully there was only a handful of bad batches but if you get one working flawlessly it’s intended to do what it’s designed to
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the 5-star review, Litecoin!
It is unfortunate that you've encountered an issue with your first unit and that it had to be replaced. We are also sorry if you had to wait longer for the replacement unit. Despite what happened, we are thrilled that you are now enjoying the exceptional picture quality and superb performance of the replacement M9 4K INZONE Gaming Monitor.
Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG.
In case you may need information/technical assistance with our product in the future, you can always contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Cons mentioned:Speakers
Stay away
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and all but it’s missing a few things. Like speakers are horrible. And for the price needs a lot of improvement
No, I would not recommend this to a friend High Performance. Lots of Ports a huge plus.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Initially purchased to game with my Playstation 5, however, not using it on a PC for gaming. The NVIDIA GSYNC feature with a graphics card automatically adjusts your games to its optimal gameplay. The image and picture quality is amazing. I love the amount of power ports on the back, it's the little things. 2HDMI, 3 USB and USB-C. Stand holds up well with zero slouching, the screen goes where you put it and it does not move. Recently upgraded to a monitor arm and it sits fine, not too heavy. Yes the monitor comes at a price but the performance is everything you need from gaming to PC use.
I would recommend this to a friendIt’s okay
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good monitor but it is a little overpriced.
I would recommend this to a friendWorth it if open box
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the monitor open box in good condition for around $490 after taxes. The best part was that there were no screen damage or dead pixels. The only drawbacks were minor scuffs on the back and it did not come with a box/manual. The monitor can only be updated with a PC and i do have issues with the displayport input. Otherwise it is a well crafted monitor that share the aesthetic of the PS5. Despite the small base and hard to reach cable inputs, I can see why people return this device. I can finally play at my desk again with my macbook pro attached. I will still need to test the KVM if it is any good. This is one of the best 27” monitors I have ever used with IPS its 4k display and a 144hz refresh rate. I have only been using headphones so i dont know if the speakers are any good.
I would recommend this to a friendGreat monitor!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a great monitor at a reasonable price this is definitely it especially if you have a PS5
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Smitty, Thank you for your review! We are glad to hear that you are enjoying your Inzone M9! Thank you for choosing Sony! -Carl
Overall great product.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is great, no glare, high quality and built for the PS5. A lot of pros but let me give the cons. 1 is the built-in speaker, its trash, buy a decent Logitec for like 50 bucks to plug in or speaker of your choice, I personally use headphones so its not a big deal for me. 2 the backlight LED, its trash too, its nice but its not bright at all, not really a big deal breaker but I'm a sucker for good RGB lighting. And 3, not really a big issue for me, but screen mobility, its basically just a slight tilt and slides up and down no side movements, but it sits nice where I want it. If you're using it for the PS5 its a great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Valkurion, Thank you for taking the time to provide us with your feedback about your Sony Inzone M9. We're very pleased to hear you like the great picture quality and excellent brightness that greatly reduces glare of your new Sony Inzone M9. At Sony, we are always looking to improve our product quality and features. We have noted your input about the speaker quality, backlight LED, and screen mobility and will be sure to forward this feedback to the appropriate department.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Overall good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides not having Mac support, the monitor works well. It is slow in finding the input until you update it. I would reccomend to a friend if it was on sale for a large discount.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mike,
Thank you for your time writing this review. We're glad to hear you like your INZONE M9 gaming monitor. Nice to know that the issue has been resolved after updating the software. We appreciate your input and rest assured that we've taken note of your feedback. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for purchasing Sony! - Kris
Used for gaming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this monitor with my ps5 and pc Great monitor for gaming
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cronut, We are glad that you now have a great gaming monitor for your PS5 and PC. Our INZONE M9 has four times the pixels of full HD monitors and you will enjoy crystal-clear detailed images with 4K resolution. You will also see enhanced contrast with more detail in shadows and highlights from precisely controlled Full Array Local Dimming backlighting technology. We take all user input seriously and will make sure your comments reach the appropriate person, especially your comment with regard to the stand. Thank you for choosing Sony! Enjoy your games! Vincent
Competitively priced for the specs offered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it’s one of the best monitors currently available for PS5 in this price range. I think you can have better but for this price it’s really marketed competitively for the specs it offers. If you can find it on sale for $100 off or so it’s a no brainer. The only downside I’ve had is sometimes it loses signal between games and takes a min to reestablish the input bc it goes through the entire rotation of every input before landing back on HDMI 1 or whatever you have your console plugged into. I think that connection loss itself isn’t the monitors fault tho but more between different games. All in all I’m happy with this purchase.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Seth,
Thanks for sharing your review and experience with the INZONE M9. We're glad that you like its performance with your PS5. Your feedback about the signal issue is greatly appreciated.
For optimum performance, make sure that the software version of the monitor is up-to-date. Please refer to these links for more information:
https://www.sony.com/electronics/support/monitors-inzone-m9-series/sdm-u27m90/software/00284042
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000670514.html
Make sure that all connections are secured. It is also recommended to use a High Speed HDMI cable. Sometimes cables are the easiest cause for concern and fix most issues.
If you have multiple devices connected to the monitor, you can disable the auto input search to manually select a specific input. For more information, please refer to this link:
https://helpguide.sony.net/tv/u27m90/v1/en/contents/TP1000668884.html
You may also find these links helpful:
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00283117
https://www.sony.com/electronics/support/televisions-projectors-monitors/sdm-u27m90/articles/00279504
Hope this helps. In case you need further assistance, please email us at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
Sony inzone m9
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this monitor for the my ps5 it looks so good didnt know what i was missing out on my big screen!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanS, Thank you for giving the Inzone M9 a perfect rating! We're glad to hear you love your new Sony gaming monitor and good to know it works perfectly with your PS5.
Explore gaming worlds full of brilliant depth and detail. Our 27 in INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thanks for choosing Sony! -Sam
Awesome picture!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super sweet monitor that has a wonderful imagie quality and great refresh rate
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TahoeTeddy,
Amazing! We're thrilled that you are enjoying the picture quality of the gaming monitor. Explore gaming worlds full of brilliant depth and detail. Our 27" INZONE M9 gaming monitor with 4K HDR, Full Array Local Dimming, IPS and over 95% DCI-P3 coverage fills scenes with supreme contrast and color. You’ll react faster too with a 144 Hz refresh rate and IPS 1 ms GtG. Thank you for choosing Sony!
-Ralph
