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Customer Ratings & Reviews

Sony - 3.1 Ch Hi-Res Sound Bar with Wireless Subwoofer - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 606 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-5 of 5 Reviews mentioning:
arc connection
  • Rating: 5 out of 5 stars

    Great sound

    Posted
    Mark
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This soundbar has great sound. However while connected through ARC it would not turn on when tv would turn on. Contacted Sony and they were no help.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound, minimal features.

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This sounded great. Wireless sub connected with no effort. Was not happy that it had no on screen display. Also there was a major delay when turning up or down the volume through the Sony TV's ARC connection via HDMI.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    HDMI ARC broke after a week

    Posted
    KevinJen
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This Sony sound bar and my new Sony 900 4K TV were supposed to be "made for each other" according to the Sales Rep. I installed according to instructions. After a week, the HDMI ARC would no longer let me control the volume with my TV remote. Multiple attempts to re-do set up unsuccessful. Nor would it return sound to the Sound Bar when watching an app like Netflix or Prime. I had to remove the ARC cable and by an optical cable. Lower quality sound (though still nice - but not "Axios" level) and separate remote for all volume control. The box was resealed with "Geek Squad" tape when I bought it. It was missing the mounting screws that were supposed to be included.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Good Sound Quality But Little Atmos Effect

    Posted
    Jturn
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    I was very excited when this sound bar was announced, as it promised the ability to add Dolby Atmos to my existing upstairs living room without the need for a bulky receiver unit, and paired with the wireless surround speakers that are made for this 3.1 system, I'dn't even need to run cords to the front to get legitimate surround sound! Unfortunately, I've been underwhelmed with the Atmos sound, which may or may not be the result of the room I'm using the system in. To start, I'll say up front that the sound quality is pretty good for a sound bar. It'll be more than sufficient for most, though audiophiles (which I somewhat consider myself) may be underwhelmed. The included subwoofer has a surprising amount of power for its size, though I had to crank it nearly to max before it felt balanced with the rest of the system. Also, the ability to handle 4K@60hz pass thru is a huge bonus (though it has only 2 HDMI inputs to utilize it). As stated above, in my particular room setup where this system will be used (which has vaulted ceilings which very well may be negatively impacting the system), the Atmos effect is quite underwhelming. It seems to use the rear speakers (which are an optional extra) to synthesize the Atmos effect, and while it opens up the sound space, I never had a sense of "altitude"; said another way, I never felt as though the sound came from different height planes. I'm not a fan of how Sony chose to include the inputs for the soundbar. Instead of putting the input ports on the subwoofer unit, which I'd imagine most will nest behind an entertainment center, they elected to place the inputs on the soundbar itself. While this may have been done for technical reasons (perhaps to reduce latency), this poses a convenience issue, especially for those intending to wall mount the soundbar. My next issue with their input placement is that they've chosen to put the inputs at an angle, undoubtedly for those choosing to wall mount. However, they should've given the HDMI ports more clearance. The display/ARC enabled port is the furthest back, and I had quite a bit of trouble connecting a heavy duty cable. For those looking for a top of the line soundbar with good sound quality and the ability to pass thru the lastest 4K/HDMI spec signal, this fits the bill. When fitted with the optional surround speakers, getting good sounding surround sound couldn't be easier or more convenient, and for these reasons alone I'd recommend the system if you can deal with the price. That being said, those expecting to be wowed by the system's Atmos abilities will be underwhelmed.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Solid performance but overloaded with functionalit

    Posted
    mbf01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the HTZ9F soundbar to go along with a Sony 75" X900F. This is my first soundbar after using the internal TV speakers on my previous TV's. Setup is fairly easy and Sony includes the HDMI cable to connect the soundbar to the TV. The specialists at Best Buy recommend running sources through the soundbar and using the HDMI-3 Audio Return Channel (ARC) to feed the TV. The soundbar only has two other HDMI jacks, limiting the number of sources. The HDMI jacks are set at an angle on the back of the soundbar. The inner most jack can be difficult to use with thicker HDMI cables. Thicker cables make mounting the soundbar challenging as to not over bend the HDMI cables. The front of the soundbar has an LED display that provides feedback on which source is is in use and other messages. There is no functionality to rename HDMI jacks so one has to remember which source is associated with each jack. The HTZ9F provides better audio than the X900F TV's internal speakers. But for the price, that is expected. A big selling point is the Vertical Surround Engine (VSE). After trying various adjustments, I couldn't tell a huge difference with standard HD material. There are controls for adjusting the volume of the sub and rear speakers independent of the main soundbar. This makes it easy to increase or decrease the amount of bass depending on if you want to shake the house or not. The HTZ9F comes with Chromecast, Bluetooth, Wi-Fi and and LAN connection functionality which I question the value add. Why do all devices (TV, soundbar, players, etc) have these redundant features? Hopefully there will be software updates which would make the LAN / Wi-Fi useful. I am using the soundbar with a Sony TV and there have been no integration issues or problems with voice sync. It works well with the Sony TV and BRAVIA Sync makes controlling the soundbar and TV easier after figuring out the various options. Fortunately, I was able to get an additional price reduction on top of the sale price when purchasing the soundbar with the TV. If I had to pay the normal sale price I am not sure the soundbar would be worth the price. But for the price paid, it is a reasonable upgrade to the system.

    I would recommend this to a friend