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Customer Ratings & Reviews

Sony - 3.1 Ch Hi-Res Sound Bar with Wireless Subwoofer - Black-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 606 reviews

92%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

Page 1, showing1-7 of 7 Reviews mentioning:
hdmi
  • Rating: 4 out of 5 stars

    Great sound, minimal features.

    Posted
    James
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This sounded great. Wireless sub connected with no effort. Was not happy that it had no on screen display. Also there was a major delay when turning up or down the volume through the Sony TV's ARC connection via HDMI.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great sound, but bad lip sync...

    Posted
    SDGreen1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is a great soundbar, when paired with the SA-Z9R's (a MUST in my opinion). Very wide sound stage (left-to-right), but it did lack a bit as far as vertical sound is concerned. That said, for a soundbar, it performed very well. Unfortunately, I ended up returning this because I experienced lip sync issues that could not be corrected, regardless of connection (HDMI vs Optical) and Audio Sync adjustment.

    I would recommend this to a friend

    • Brand response

      SonyListens

      Hi SDGreen1, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rating: 3 out of 5 stars

    Solid performance but overloaded with functionalit

    Posted
    mbf01
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased the HTZ9F soundbar to go along with a Sony 75" X900F. This is my first soundbar after using the internal TV speakers on my previous TV's. Setup is fairly easy and Sony includes the HDMI cable to connect the soundbar to the TV. The specialists at Best Buy recommend running sources through the soundbar and using the HDMI-3 Audio Return Channel (ARC) to feed the TV. The soundbar only has two other HDMI jacks, limiting the number of sources. The HDMI jacks are set at an angle on the back of the soundbar. The inner most jack can be difficult to use with thicker HDMI cables. Thicker cables make mounting the soundbar challenging as to not over bend the HDMI cables. The front of the soundbar has an LED display that provides feedback on which source is is in use and other messages. There is no functionality to rename HDMI jacks so one has to remember which source is associated with each jack. The HTZ9F provides better audio than the X900F TV's internal speakers. But for the price, that is expected. A big selling point is the Vertical Surround Engine (VSE). After trying various adjustments, I couldn't tell a huge difference with standard HD material. There are controls for adjusting the volume of the sub and rear speakers independent of the main soundbar. This makes it easy to increase or decrease the amount of bass depending on if you want to shake the house or not. The HTZ9F comes with Chromecast, Bluetooth, Wi-Fi and and LAN connection functionality which I question the value add. Why do all devices (TV, soundbar, players, etc) have these redundant features? Hopefully there will be software updates which would make the LAN / Wi-Fi useful. I am using the soundbar with a Sony TV and there have been no integration issues or problems with voice sync. It works well with the Sony TV and BRAVIA Sync makes controlling the soundbar and TV easier after figuring out the various options. Fortunately, I was able to get an additional price reduction on top of the sale price when purchasing the soundbar with the TV. If I had to pay the normal sale price I am not sure the soundbar would be worth the price. But for the price paid, it is a reasonable upgrade to the system.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It's a Sony but pricey

    Posted
    Tc99m
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Pros: 1. Support 4k passthrough 2. Simple design and light weight (removable grille on sound bar to expose the 3 speakers). 3. Easy set up process (has plenty of help online besides Sony e.g. avsforum) with less wiring, just a sound bar and subwoofer (wired and wifi connections) 4. Nice surround sound. 5. Got it as open box item for $600. Cons: 1. Scratch easily (glossy black plastic at front top of sound bar) and removable grille could bend and crack. 2. $300 extra for rear speakers to make it a 5.1 system. 3. Only two HDMI in 4. HDMI ARC issues (devices got confused @@@@@@@

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Makes the Sound Alive

    Posted
    ricks
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember

    This soundbar in combination with the optional rear speakers really makes the sounds come alive. When I'm watching an action movie, it's like Thor's hammer is whizzing right over my head. When I'm playing a video game, it's like the dragons of Skyrim are breathing fire down my neck. And when I'm listening to romantic music, it's like Weird Al is pumping his accordion right in front of me. If you're an audiophile or purist and are very particular about your sound, you'll never be happy with any soundbar, let alone life in general. But for folks like me who appreciate high quality sound without a lot of fuss (i.e., lazy people), the Sony HT-9ZF hits the spot. Incredibly simple to set up, with menus that show up on the TV-you don't have to deal with Morse code of flashing lights like on other soundbars. I upgraded from a $300 5.1 soundbar kit that included the subwoofer and rear speakers. That kit still had wires running from rear speakers to the subwoofer. More annoyingly, it had a constant hiss in the rear speakers when playing at low volumes. But with this Sony, except for the power plugs, everything is truly wireless. And the sound clarity is awesome - no hiss or other distracting noise. What's really nice is there's a separate volume boost for voice (and one for subwoofer), regardless of the sound mode you're in. That really helps as so many shows now feature actors mumbling out their lines as they're lost in space. There are two downsides. The first is you miss out on the complete immersive experience without buying the additional rear speakers. That's true for any soundbar, of course. And even though this one does a decent job with its vertical sound projection from the front, I highly recommend getting the rear speakers. The second downside is the HDMI connectors are angled and don't have much clearance. I suppose they're better for certain wall mounts, but less useful than straight connectors for everyone else. Bottom line is this is a very high quality soundbar that paired with the optional rear speakers will satisfy most people.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Returning. Cannot recommend.

    Posted
    Devin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Good: 1. The Vertical soundfield processing and Atmos support does improve the listening experience. 2. Built in chromecast support makes playing audio from mobile devices easy and convenient. 3. Design and look of the product is appealing. 4. Easy to set up. 5. Got $200 off when bundled with my TV purchase. Bad: 1. A/V Sync problems. Sources originating from a TV (Netflix app) will pass audio to the soundbar via ARC. However, there is a noticeable delay between the picture and the audio (audio behind picture). Attempts to change picture settings to delay picture have been unsuccessful. Firmware update for my TV set is not recommended at this time when using a external sound system (Sony X900f). The only configuration that results in *close* A/V sync is plugging the HDMI source into the soundbar (such as XBOX, AppleTV) and then the soundbar into the TV. However, this negates the use built-in TV apps. Sony recommends plugging directly into the soundbar to keep A/V sync as close as possible. Google search "HT-z9f sync". I find this is unacceptable and is the primary reason for my return. 2. The product only provides 2 HDMI inputs on the soundbar. If the recommended method is to plug directly into the soundbar please give us more HDMI ports. 3. Included HDMI cable is not sufficient for 4k HDR or Dolby Vision. Standard 4k does work, but once you use a HDR source (such as Netflix via XBOX), flickering and picture dropouts will occur. 4. Because it's a soundbar the sound quality is just marginally better than standard TV speakers. In some cases I find the quality worse (music)! It does provide more clarity in the mid-high and high ranges, but a major loss in the midrange. 1" dome drivers can only do so much. 5. Occasionally the wireless subwoofer will cut-out at low volumes. No known cause.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Surpassed my expectations - but not perfect

    Posted
    mkcar1
    • Tech Insider NetworkTech Insider Network
    • My Best Buy® MemberMember
    • Top 1000 ContributorTop 1000 Contributor

    This Sony 3.1 soundbar with its compact design, wireless subwoofer, optional wireless speaker(s) (turning into 5.1) and onscreen setup display makes it worth a very serious look. My review includes the optional wireless SA-Z9R rear speakers. In the HT-Z9F soundbar box; Soundbar Soundbar grill (attaches with magnets) Wireless subwoofer Remote control HDMI cable Wall mount template and hardware Assorted instruction/guides and ATMOS experience DVD In the optional SA-Z9Rwireless speakers box; 2 wireless speakers Assorted instruction/guides Pros; Lets get this out of the way first - I think the sound is awesome. I am not an audiophile so I cant really speak in technical terms but I would describe the sound as very spatial. With 3.1 processing (5.1 since I have optional rear speakers installed) it seems to fill the room and makes your movies/games/music come alive. This is one of the first soundbars to process Dolby ATMOS and luckily enough I have a 4K Blu-ray player which can process ATMOS. So I was able to listen to the provided ATMOS experience DVD - and it was short but pretty impressive. I also happened to have the "Commuter" blu-ray which also has Dolby ATMOS - and I was really impressed with its sound as well. I also listened to Dolby digital movies/shows and they sounded great too. Power output was more than enough for me but it doesn't have rattle the windows, wake up the neighbors output. I also happen to have a Sony ES 7.2 receiver which is a few years old and as such cant process ATMOS, but I did a comparison with its overall sound to this soundbar. Since I have the space I would still pick my ES receiver as it is more powerful and I can pick its speakers. Having said that - IF you lack the space or inclination to mess with running speaker wires, buying additional speakers, etc. - then this soundbar is a VERY good option. Its nicely designed with flat black metal band around the back half and high gloss glass band around front section. It looks good with or without the black mesh grill (easily attaches/detaches using magnets). Its size should make it easy to use on a TV's pedestal or to mount on the wall. Also just in case it blocks your TV's IR it has 2 built in IR repeaters on the back. It didn't block mine so cant speak to how they actually work. Has easy to understand inputs/output attachments on the back of the sound bar. There are 2 HDMI inputs and 1 HDMI ARC output. There is also a fiber optical in, aux in (3.5 mm) for analog input, hard wired Ethernet port, USB (for playing music). Has built in Wi-fi but I used hard wired ethernet connection. I had it all connected and ready to roll within 15 minutes - including synching the subwoofer (was synched before I could get to it after plugging it in). Same thing with the rear wireless speakers - connected before I could even check. A green light appears on each to show they are synched. Adding it to Google Home app on my phone was pretty straight forward too. There is a front panel LED display to indicate inputs, messages, etc. - it can be turned down or off completely if desired. I think the biggest plus, for me, is that all of the remote functions show on screen so you don't have to decode a series of lights or try to guess what audio codec is being used, etc. All controlled thru the provided remote that fits easily in your hand and has a myriad of options available. It has cinema/music/game/news/sports/standard audio presets, a night feature that cuts back ambient sounds and focuses on voice. You can turn up/down the rear or subwoofer speakers volume independent of overall sound level. There is a HOME main menu where you can drill down to set speakers response, run sound test for each speaker, set whether soundbar comes on when attached equipment is turned on, set it as passthru (I really like this option as you don't have to have the soundbar on to and can use the TV speakers), etc. Suffice to say you should be able to pretty much fine tune this system exactly how you want it to sound/function. There are also controls built into the top of the sound bar as well. Chromecast audio is built in and was easy to use once synched with my Google home. Bluetooth is also built in. The GREAT twist is you can use it as a receiver (play your connected devices thru it as is usually the case) OR use it as a transmitter. This is great as using transmitter mode allows you to synch blue-tooth wireless headphones and use them without disturbing those around you. Just make sure when synching that anything the headphones may already be synched with is off or out of range and then drill down into soundbar settings to make sure Bluetooth is set to transmit. It does have a USB 2.0 input but its for audio only and with its connection being in the back it doesnt make it easy to get to. I guess you could get an extension but with built in Chromecast and Bluetooth I wonder when someone might actually use this? The sub-woofer wont win any design awards but has a pleasing functional shape. It weighs around 17 lbs. so I am sure that speaks to the size of its magnet. It has a nice unobtrusive light on the front of it that glows red when not on, green when on and connected. Around back is a synch button in case of issues as well as an on/off button. As mentioned this can be turned up/down from remote with more tuning options using Home menu. Rear speakers are somewhat small as most back speakers are - but have good heft to them as well. No indicator on the front for these but around back is power indicator (same light info as sub-woofer), power button, a link button, a wall mounting hole and another hole if attaching to a speaker stand. As mentioned these can be turned up/down from remote with more tuning options thru Home menu. I would definitely suggest purchasing these if you want to truly hear all this system can do. I didn't try mounting anything to a wall. Cons - at least for me With great power comes great responsibility. You have a lot of options to set this exactly how you want it - BUT some settings interact with others. I.E - I made a small change to a sound setting and it wound up turning off all of the sound modes. Took me awhile to figure what the issue was. So be careful and document what you change - just in case. It only comes with an HDMI cable - no fiber optic or auxiliary cable included. Remote is not illuminated and makes it hard to find or use in dark room. Only 2 HDMI input connections. Also the HDMI connection area is inset and slanted to allow for flat connection to wall but you better have small hands to get into the space. The connections are pretty close together too so may have issue if using wide HDMI connector. While it has Chromecast built in its only for audio - you cant stream videos from your phone or Google Home thru to TV. Seems a tad odd to me since it is connected to TV? Maybe future firmware upgrade - hopefully. . While the soundbar, subwoofer or rear speakers don't have a power "brick" to contend with, none of them have removable power cords. So if running cord thru a wall you will need to have enough space for the plug to pass thru/clear. No option on the provided remote to run/learn other devices. As such every time I use the provided remote to turn on/off the soundbar - it also turns on/off my Sony ES receiver. I assume that if you have other Sony components within this remotes IR range - you may have the same issue. I was able to setup my Cox Cable remote using its auxiliary option to at least turn on/off and raise/lower volume of soundbar - with purpose of trying to reduce number of remotes I have to use. Overall a very nice unit that is one of the first soundbars to be able to provide ATMOS decoding but do consider purchasing the wireless rear speakers for full sound experience.

    I would recommend this to a friend