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Customer Ratings & Reviews

$399.00

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 439 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend purchasing if you are looking for a small TV with good quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Candace,
      Many thanks for the 5-star rating! We're really happy that you like your W830K TV. Your satisfaction means a lot ot us. Thanks for the recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 32 inch Tv available even though its a 2022 model know other brand comes close.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 32" TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and ease of use out of this 32" TV. Sony has the best picture quality hands down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CMac, Thank you for the amazing feedback! We're very happy to hear that you love the beautiful picture quality of the Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Craig Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    tv/monitor

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    32in great picture,, we use it as a monitor for our desk top pc and a tv set. hooked up to Sony sound bar. easy install. works great. Janet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony,the one and only!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned Sony tvs since the 1980’s.Always happy with the picture quality and durability. I purchased this 32” Sony to replace the 12 yr old Sony 32” that I moved to my workout room. I like the smart google tv features.I am able to do everything I did on my firestick. Picture is improved. And I use an antenna to get all the locals. And the internet for Amazon prime and all I will need to watch movies and shows. IMO,Sony is the one and only!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JosephE, That's awesome! We really appreciate you being a loyal Sony customer and helping to share the word about us. Thank you for upgrading to your new Sony W830K. We're very happy to hear that you like the smart Google TV features, impressive picture quality, and all the streaming apps you need to watch your favorite movies and TV shows on your new Sony TV. See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TVs are the bomb!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and clarity. I have anotherSony TV that I’ve had for 20 years and it still provides great color. I’ve never had a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony 32" Class W830k HD Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this for about a month. The picture is good but the sound sometimes isn't even. This may be due to the soundtrack or some "sound blasting" by the producers of the particular show. Voices will be soft and then blasting.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuaineO,
      Thank you for sharing your experience with the KD32W830K. We’re glad to hear that you’re enjoying the picture quality! Regarding the sound fluctuations you’re noticing, it’s possible that certain shows or movies may have varying sound mixes, which can affect the audio levels.

      We recommend checking the audio settings on your TV, as adjusting features like the sound mode or enabling any available audio enhancements might help improve the experience. If you continue to have issues, please feel free to reach out to our support team for further assistance https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
      We appreciate your feedback and are here to help!

      Thanks for choosing Sony!
      Best regards, Stephanie Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SOny & Spectrum Issue

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a limited space to hang a tv in my kitchen/dining room combination and this tv works perfectly. Only issue is the Spectrum and Sony don't have an agreement so it doesn't stream with Spectrum by itself. I have to use the Spectrum Xumo device and then it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly! Always loved Sony products, as the quality can't be beat. Also have a 4k Sony and the pictures on these are awesome! Thanks Sony and Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithR, thank you so much for taking the time to share your thoughts! We are truly wonderful to know that you are enjoying the KD32W830K and that our products continue to impress you with their quality. Your feedback about the stunning picture quality of our 4K models is especially appreciated.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Good price and great picture!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a small tv to hang in my bedroom, and this tv more than got the bill! It was reasonably priced, its delivery was smooth, it was easy to set up (though the google part was a little annoying), and it’s been reliable and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rhokar, thanks for taking the time to share your wonderful experience with the Sony - 32" Class W830K! We're glad to hear you've found great value in its price, and with the X-Reality PRO feature this TV delivers a great picture quality full of rich, real-world details and texture. Thank you for choosing Sony. Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the space & price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well in the room. Simple SMART TV. Price point was perfect. Sony is always a reliable brand & the name speaks for itself .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty As A Picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful Color and Clarity! Clear and Audible Sound! Great Size! A Great Purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaSofAlhambra, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an existing 32in Sony Bravia. It was a little challenging to set up with Google and Directv. I eventually managed to get it to operate. Nice picture and audio. Easy to order from website and super quick delivery. I purchased the 42in Sony Bravia about 18 months ago and that was super easy to set up. Go figure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kainoy, Thank you for your amazing review of the Sony W830K! We're glad to hear that you are enjoying the nice picture and audio quality of your new TV. We appreciate your feedback regarding the setup process with Google and Directv, and we're happy to know that you were able to get it operating smoothly. It's great to hear that you found the ordering process easy and the delivery super quick. We hope you continue to enjoy your Sony Bravia TV! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A great purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is very good but the best part of the purchase was the wonderful service I received from the Geek people of BestBuy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV. There are so many features (that I haven't figured them all out). The picture is fantastic. Best TV that I have ever purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32 inch HD LED Google TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for this very same TV at BestBuy, did not have one in stock but promised next day delivery without shipping cost. Arrived in perfect condition through FedEx the next morning. I have two other Sony Bravia flat screen TV's, and couldn't have been happier with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic, AmboyDuke! You've made a great choice! We are so happy that you are satisfied with the superb performance of your new W830K. We are also pleased that you had an amazing shopping experience with Best Buy.

      See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you so much for 5-star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv! Love Sony !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and easy to set up. Very user friendly, bought it for my grandfather, he loves it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony tv purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion sony has the sharpest picture and they last a long time but before I purchased this I spoke on the phone with a representative, asking questions. He was most helpful and knowledgeable. My purchase was easy and quick.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Diane,

      Very nice! We're happy to hear that you like the picture quality of the TV. Thank you for supporting Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very pleased with this Bravia TV. It has a very clear picture and has all the features I need to stream my favorite programs. Easy to install and setup.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clemar, Thank you for the 5-star rating! We're thrilled to hear you like the picture clarity, overall features, favorite streaming apps, and ease of installation and setup of your Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for kids room. Love the quality and if you have google home tv can sync.

    I would recommend this to a friend
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