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$399.00

Customer reviews

Rating 4.6 out of 5 stars with 439 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 439 reviews
  • Rated 5 out of 5 stars

    Happy with purchase of this midel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really cool TV. My daughter set it up very quickly. It let you access YouTube at the click of a button. Nice colors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, VictoriaG!
      That's nice to hear! We're glad that your daughter was able to setup your new Sony - 32" Class W830K HD LED Google TV easily and you enjoy accessing the YouTube application with just a click of a button. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Enjoy and thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32” Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is Great beautiful picture setup was simple all onscreen instructions easy to follow, tks best buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bowhunter,

      Awesome! Thank you for the 5-star rating and we're glad to hear that you like the picture quality and had an easy time setting up the TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony and enjoy your TV!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY is the BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic TV!!! Very easy set up!!! Great sound and wonderful picture quality!!! This is SONY!!! If you'll choose SONY you'll never go wrong!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RufatM, thank you for the great score! We are truly heartened to learn you're enjoying the KD32W830K's outstanding picture quality and user-friendly setup. Thank you for choosing Sony! Sincerely, -Jenn. Sony_US

  • Rated 5 out of 5 stars

    Love my new HP 27 inch desktop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you to the Best Buy at UTC Geek Squad and computer technician that helped me pick out a computer that meets my needs. The guys were great and I love my new HP Computer.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Kitchen TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sound but better with soundbar but the picture quality is spectacular. The size is perfect for my kitchen and add is a great addition to the space. I like to watch TV while cooking or preparing meals, so this is an AMAZING product to do so. The small soundbar I have with it is a perfect combination.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Debo, Thank you for the positive feedback! Good to hear you like the clear sound, spectacular picture quality, and it perfectly fits in your kitchen. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A lovely TV but don't order ONLINE, the STORE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lovely TV. the best way to utilize Best Buy is to avoid online and go physically into the store. They are helpful and it you do decide to buy a open-box You have someone to guide you. I wanted a small TV to use as a monitor for my social media channel...this one is fantastic. Watch out though as the smaller TV's are becoming obsolete.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TerriJ, Thank you for the positive review! We're so glad to hear you like your new Sony W830K and good to know you had an amazing online shopping experience. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for a small space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smaller TV was purchased for a sunroom location. The size was important because the room is small, used mainly by me in the morning, when I'm working on other things. Clarity, resolution and good sound are important. The TV's small footprint allows it to be placed on a corner tabke. It is a great choice at a very low price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CatherineH,
      Perfect! We're glad that our Sony 32" Class W830K HD LED Google TV meets your requirements in terms of size, clarity, resolution and sound quality. You will not regret your decision. Keep enjoying picture perfect quality on your TV with the help of our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. It is really a great choice! Thanks for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful television. This is my second Sony Bravia after my first one lasted 13 years! It has a beautiful picture and is very easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolynS, we're glad you like the ease of setup and picture quality of our product. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for your purchase. Enjoy! ~Earl Sony_US

  • Rated 5 out of 5 stars

    Sony 32 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV shows great color and easy to use The set/up Team was outstanding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelandStephanieSweet, Great! We're glad that you like the picture quality, ease of setup, and service from the setup Team. Thank you so much for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is good, sound is good. The problem I have with it is that takes a minute to get going. It cycles through screens a minute, connects to the sound bar, then disconnects, reconnects, then plays sound through both speakers and sound bar for a bit. Its annoying. Can't get in any hurry trying to watch anything. Called Sony support, they told me to unplug it and plug it back in. That was laughable. and this process did NOTHING. It was a week past Best Buys exchange date when all this started happening. We don't have this issue with our other model Sony Smart TV's, guess those are smarter! I will be replacing this thing shortly! I won't even give it away, it's going to recycle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I chose the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is a top-of-the-line TV. I've always enjoyed the beautiful lines and certainty that it's plain why I chose Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is sharp and clear and it was a breeze to set up. Added all of my streaming services without a problem!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CruzerUser, We're delighted to hear that you like the ease of setup, features, and picture quality. Your assessment is spot on, the KD32W830K was designed with people like you in mind. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup, good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter's bedroom. It was easy to set up. Has nice color and clear picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    32 TV perfect for a dorm room, bathroom or casita.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV... Sony with Google is the best way to go today. Especially if you're a YouTube TV Subscriber. Make sure to buy a Google TV which Sony is.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MarkJ,

      Thank you for choosing Sony!

      We're delighted to hear that you're enjoying the combination of Sony with Google TV and YouTube TV subscription. Our Google TV models, like the KD32W830K, provide a seamless entertainment experience with a wide range of apps, easy navigation, and voice control via Google Assistant, ideal for streaming services like YouTube TV. We appreciate your recommendation and hope you continue to enjoy your viewing experience!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    new TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great for our space requirements, good sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Kitchen 32"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 32" tv with a great picture. Use it in the kitchen works great show you tube tv. No cable box required as we cut the cable months ago.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bigman1, Thank you for sharing your experience. It's wonderful to hear that your Sony W830K TV compliments to the aesthetics of your kitchen as well as its picture and sound quality. Thank you for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was super easy to set up and start using in about 30 minutes. The picture and sound are great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Disappointment with Multiple Products

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement purchase. I first bought this Sony TV along with an HT-S2000 soundbar, linked together with an up-to-date HDMI cable. The audio reception cycled back and forth between the TV speakers and the soundbar speakers multiple times an hour. The geek squad was unable to resolve the problem. I first replaced the soundbar. Recycling continued. I then replaced this TV. No improvement. Sony on-line support was useless. After a large outlay of extra money, replacing the intended HDMI cable with an old-fashioned and less convenient optical cable finally solved the problem. Although reception and sound are now fully acceptable (5 star even), Sony has a technical problem with its hardware that they need to resolve. I could not in good faith recommend this combination to anyone else.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenC, thanks for choosing and purchasing our product. We're sorry to hear that you had an issue with your Sony units. We'd like to review your case to better assist you.

      May we contact you to help? If so, please email the below information to [email protected]
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Case Number:
      Additional Information regarding your experience with the W830K

      Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    replacement guest tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for the room! Plus much improved color picture and sound. All features are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NewGEMicrowaveOven, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Thank you so much for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a easy tv to use and great picture I am a real fan of Sony tvs

    I would recommend this to a friend
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