Customer Ratings & Reviews
- Model:
- KD32W830K
- SKU:
- 10893332
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
new TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great for our space requirements, good sound quality
I would recommend this to a friendA lovely TV but don't order ONLINE, the STORE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lovely TV. the best way to utilize Best Buy is to avoid online and go physically into the store. They are helpful and it you do decide to buy a open-box You have someone to guide you. I wanted a small TV to use as a monitor for my social media channel...this one is fantastic. Watch out though as the smaller TV's are becoming obsolete.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TerriJ, Thank you for the positive review! We're so glad to hear you like your new Sony W830K and good to know you had an amazing online shopping experience. Thanks for choosing Sony! -Sam
Kitchen TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear sound but better with soundbar but the picture quality is spectacular. The size is perfect for my kitchen and add is a great addition to the space. I like to watch TV while cooking or preparing meals, so this is an AMAZING product to do so. The small soundbar I have with it is a perfect combination.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Debo, Thank you for the positive feedback! Good to hear you like the clear sound, spectacular picture quality, and it perfectly fits in your kitchen. Thanks for choosing Sony! -Sam
Easy setup, good picture
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my daughter's bedroom. It was easy to set up. Has nice color and clear picture.
I would recommend this to a friendPerfect TV for a small space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smaller TV was purchased for a sunroom location. The size was important because the room is small, used mainly by me in the morning, when I'm working on other things. Clarity, resolution and good sound are important. The TV's small footprint allows it to be placed on a corner tabke. It is a great choice at a very low price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello CatherineH,
Perfect! We're glad that our Sony 32" Class W830K HD LED Google TV meets your requirements in terms of size, clarity, resolution and sound quality. You will not regret your decision. Keep enjoying picture perfect quality on your TV with the help of our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. It is really a great choice! Thanks for choosing Sony! - Marco
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was super easy to set up and start using in about 30 minutes. The picture and sound are great.
I would recommend this to a friendSony 32 inch TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV shows great color and easy to use The set/up Team was outstanding
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelandStephanieSweet, Great! We're glad that you like the picture quality, ease of setup, and service from the setup Team. Thank you so much for choosing Sony. Erin
32 TV perfect for a dorm room, bathroom or casita.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV... Sony with Google is the best way to go today. Especially if you're a YouTube TV Subscriber. Make sure to buy a Google TV which Sony is.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarkJ,
Thank you for choosing Sony!
We're delighted to hear that you're enjoying the combination of Sony with Google TV and YouTube TV subscription. Our Google TV models, like the KD32W830K, provide a seamless entertainment experience with a wide range of apps, easy navigation, and voice control via Google Assistant, ideal for streaming services like YouTube TV. We appreciate your recommendation and hope you continue to enjoy your viewing experience!
Best regards,
-Fred
Beautiful picture
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television. This is my second Sony Bravia after my first one lasted 13 years! It has a beautiful picture and is very easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolynS, we're glad you like the ease of setup and picture quality of our product. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for your purchase. Enjoy! ~Earl
Kitchen 32"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great 32" tv with a great picture. Use it in the kitchen works great show you tube tv. No cable box required as we cut the cable months ago.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bigman1, Thank you for sharing your experience. It's wonderful to hear that your Sony W830K TV compliments to the aesthetics of your kitchen as well as its picture and sound quality. Thank you for choosing Sony! Enjoy! -Maria
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a easy tv to use and great picture I am a real fan of Sony tvs
I would recommend this to a friendGreat product at a great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is sharp and clear and it was a breeze to set up. Added all of my streaming services without a problem!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CruzerUser, We're delighted to hear that you like the ease of setup, features, and picture quality. Your assessment is spot on, the KD32W830K was designed with people like you in mind. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Disappointment with Multiple Products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a replacement purchase. I first bought this Sony TV along with an HT-S2000 soundbar, linked together with an up-to-date HDMI cable. The audio reception cycled back and forth between the TV speakers and the soundbar speakers multiple times an hour. The geek squad was unable to resolve the problem. I first replaced the soundbar. Recycling continued. I then replaced this TV. No improvement. Sony on-line support was useless. After a large outlay of extra money, replacing the intended HDMI cable with an old-fashioned and less convenient optical cable finally solved the problem. Although reception and sound are now fully acceptable (5 star even), Sony has a technical problem with its hardware that they need to resolve. I could not in good faith recommend this combination to anyone else.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi KarenC, thanks for choosing and purchasing our product. We're sorry to hear that you had an issue with your Sony units. We'd like to review your case to better assist you.
May we contact you to help? If so, please email the below information to [email protected]
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Case Number:
Additional Information regarding your experience with the W830K
Thanks for choosing Sony. ~Earl
Airplay does not work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed with this expensive Sony solution. Airplay does not function. Audio stutters and is unintelligble. Have tried most of the troubleshooting techniques -- disabling Bluetooth on casting device (iPhone), looking for interference from other nearby devices, but nothing helps. The picture is good. The speakers are as expected: tinny and small. The size is good for the area we needed a tv for, and went with Sony due to reputation.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dakkid, thanks for taking the time to share your experience with the Sony - 32" Class W830K. We apologize for the issues you've encountered with airplay, that is definitely not experience we want you to have. Here are extra steps that can help:
1- Restart the TV and the Router, you can do this by unplugging both devices from the power for 2 minutes
2- Restart your apple device
3- Make sure your TV is up to date, you can go to settings > system > about > system software update > software update
4- Accept the Bravia privacy policy, do this by selecting settings > help and feedback > help > status and diagnostics > privacy settings > scroll down and select agree and then proceed.
We really hope these steps help in getting airplay to work properly on your TV. But if the issue persists you can contact us through this link for better assistance: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony. Best regards, - Dominick
replacement guest tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for the room! Plus much improved color picture and sound. All features are great!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewGEMicrowaveOven, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Thank you so much for choosing Sony! -Carl
Best TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! Sony never disappoints us. Easy to set up. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DorisR, Perfect! We're delighted to hear that you love the ease of setup and excellent quality of your Sony W830K. Thanks for choosing Sony! -Sam
Sony W830K Is Worth Every Penny
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent picture and easy to use this smart tv. I great buy for the price.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello GOLFNUT, We are glad that you like the picture quality of your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for choosing Sony! Vincent
Office
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. I had a small tv in my office area but it wasn't working out, so I purchased a larger one from Best Buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamH,
It's lovely to hear your positive feedback! We rely on customers like you to let us know what we're doing right to continue to provide the best experience possible. Glad to know that you love your new W830K TV. Thanks for choosing Sony! - Kris
Nice bright picture, but problems on the dark side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't know what to say, but for me, it was a bit of a mixed bag, mostly to the downside. I bought this in hopes of getting better contrast than what's offered by more budget-friendly brands, a few 32-inch TVs which I own, and I think it does that pretty well. The picture is very vibrant in bright scenes, and the blacks are dark making the deeply saturated colors really pop(I was watching Elemental to test the colors), so the picture looks amazing, the problem I had was with the dark scenes, they were so dark that I couldn't make anything out. Watching Spiderman: Homecoming, the scene where they were in the car before they went to the party, I couldn't even make out the face of Peter's friend in the backseat, it was too dark, but it was very clear on the other TV I used to compare. Seeing this was pretty shocking actually, knowing I was watching the same scene from the exact same source though they looked so different. My real purpose, however, was to use the TV as a computer monitor, but there is a significant lag with the cursor when moving the mouse making it very frustrating bordering on unbearable, this also didn't happen with my other TV. Long story short, my inability to make things out in dark scenes, the cursor lag, and the fairly high price tag, all ended up being dealbreakers for me, so I ended up returning the TV after being considerably disappointed, and my search for a better TV/PC monitor will have to continue.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Ceruleanveritas, Thank you for the feedback on your experience with your Sony KD32W830K. While we're glad you like the vibrant colors, deep blacks, and amazing picture quality of this TV, we regret to know about the cursor lag issue you're experiencing when using the TV as a computer monitor and that you're unable to see the images clearly particularly when watching dark scenes, and it had to be returned.
There are also various settings that you can configure in [Picture] settings to increase the brightness, colors, and contrast level to improve the overall viewing experience on this TV. More information about the picture adjustment settings of the TV can be found on this link
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
We understand the importance of a seamless experience when using our TV as a computer monitor. Updating the TV's firmware to its latest version ensures optimal performance and responsiveness.
We recommend exploring our range of Sony Inzone Gaming monitors such as the Inzone M9 and M3, specifically designed to deliver optimal performance and responsiveness for use with computers. Feel free to visit our website at https://electronics.sony.com/, or if you have any further questions or need assistance, please contact our product support team through this link: https://us.esupport.sony.com/support/s/service?language=en_US.
I hope you consider our Sony products in the future. Thank you for sharing your feedback.
Regards,
Sam
A Good TV For A Small Space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good TV to use when you don't need a huge screen. It has inputs for HDMI, composite video and also USB-A. There is an ethernet port for network access and it also connects wirelessly to ones home network. You can use it to watch shows via apps to download or hook up a video game console to it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JimJerkyfruit,
Thanks for commenting! We are extremely pleased to know about your satisfaction with the amazing features and superb performance of your KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Thank you for choosing Sony!
Best regards,
Romeo
