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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 400 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 32" Class W830K HD LED Google TV (2022) for its amazing picture quality and ease of use. Many appreciate the color, TV quality, and ideal size, as well as its lightweight design and reasonable price. Criticisms include concerns about the remote control, the height of the stand, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 400 reviews
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that I use for my basement to look at while I work out & do laundry

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for the 5-star rating and we're glad to hear that you like your new Sony TV for your basement. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy for the size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture for the size, sony is top quality for sound and picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joeo,

      That's great! We're glad to hear that you like the size, picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small & affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small & affordable! Just what I needed for my small living room :-)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RockyC, That great! We're very pleased to hear that the Sony W830K has been a perfect addition to your living room. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp clear picture. It works great. We love our Sony TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      Awesome! We're glad to hear that you love the clear picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony tv is an improvement from my old tv. The sound is much sharper. The pictures are brighter , and clearer. I am glad I made the decision to up grade.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AlthiaJ, Thanks for this fantastic review of your Sony W830K! Choosing this TV will definitely be worth it! We're glad you are enjoying the exceptional picture, sound quality and overall performance of this TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Bob

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Sony probably 20 years old. Better than the last one. Confident it is superior to other brands.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Robert,

      You made the right choice in upgrading to the Sony W830K! Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for trusting Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice purchase for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Television. Vivid picture and good sound quality.. I’m glad I bought it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshD, You've made an excellent choice! We're so pleased to hear you like the vivid picture and good sound quality of your Sony W830K. Thank you for choosing Sony! -Sam Sony_US

  • Rated 3 out of 5 stars

    Overall good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had issues with it lapsing the video and sound and had to restart and sometimes that doesn't work. More than once I've had to unplug it . But it's fine for now.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful bright picture , love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is beautiful and bright. So happy to find this size i have it on my kitchen island.. just got today... thank you bestbuy for the excellent service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SHOP79,
      Thank you for sharing your great shopping experience with us! We're really glad you found the perfect TV that matches your kitchen island. Nice to know you are enjoying the brightness and outstanding picture quality of the TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32" is a great tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great, as well as the sound and quality of the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IssacO,
      Thank you for such a great review! We are very pleased to hear that you are having a great time with the amazing picture and sound quality of your W830K TV. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Sony tvs are the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv have all Sony tv in my home the google operating system makes it so much easier.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    not recommended

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is off upon turning-on the tv from time to time. Additionally, about every 2 months, I can no longer link to my streaming services unless I unplug it and give it time to reset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this has a better picture than the Sony 65A80J that we purchased because it has such a beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CGDet,
      That's good to hear! We are truly delighted that you appreciate the picture quality of our Sony - 32" Class W830K HD LED Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture best remote with numbers can connect old av equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolM,

      Thanks for commenting! We are so happy to know your satisfaction with the user-friendly remote control, connections, and amazing picture quality of the KD-32W830K HD LED HDR TV with Google TV.

      See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Sony 32 inch HD LED 2022

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy. Had it for years now and I we love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cab driver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I'm very happy with the TV I've been buying Sony TVs most of my life and I will continue to do so

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlanC,
      That's is awesome! Thank you for being a loyal Sony fan! We greatly appreciate you on that. This brings us joy knowing that you are very happy with your new Sony - 32" Class W830K HD LED Google TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Can't wait to hear another exciting review from you. Thank you for always choosing Sony! - Marco Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Remote won’t sync

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great but I couldn’t get the remote to sync to my cable. I tried everything I could but it wasn’t working. I finally called Sony and that’s when I was told this model was not able to sync with cable etc. So I have to use 2 different remotes to operate tv. Not ideal. But it was already hooked up so I kept it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeniseL, While we are glad that the TV is great, we are sorry to hear you're having an issue with the remote. This is not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around. With that said, may we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com.
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the W830K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32"

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's are the best TV's for Sound and picture quality. We use so many of these for our client projects.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AcountsP,
      That's nice to hear that you are pleased with how great the picture and sound quality of our TVs. Thank you for trusting us. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, real clear picture and the sound is great also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oscar, Thank you for the 5-star rating! We're very pleased to hear you like the amazing picture clarity and great sound of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for 720

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for a 720 screen. At this size you can’t tell much difference from 1080.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackman1000,

      Thank you for the purchase! We're glad to hear that you like the picture and size of the TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony!

      -David Sony_US