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Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 424 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the amazing picture quality and ease of use of the 32" Class W830K HD LED Google TV. Many also appreciate the color, TV quality, size, and lightweight design, as well as the value for the price and simple setup. However, some customers have expressed concerns about the remote control and the height of the stand. Additionally, a few users have reported issues with connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 424 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful bright picture , love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is beautiful and bright. So happy to find this size i have it on my kitchen island.. just got today... thank you bestbuy for the excellent service.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SHOP79,
      Thank you for sharing your great shopping experience with us! We're really glad you found the perfect TV that matches your kitchen island. Nice to know you are enjoying the brightness and outstanding picture quality of the TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV! I love the quality and sound. You will like it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeannajeans7, We're glad that you like the sound and overall quality of your TV. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent as always with Sony products , I have 3 other Sonys that are all great .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelB, That's awesome! We're glad to hear that you're satisfied with your purchase. Thank you for your continued trust in Sony products! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television it's everything I needed and excellent service

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SimekaT, Great! We're very happy to hear that you're satisfied with your new Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV that I use for my basement to look at while I work out & do laundry

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,

      Thank you for the 5-star rating and we're glad to hear that you like your new Sony TV for your basement. We appreciate the positive feedback and thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy for the size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture for the size, sony is top quality for sound and picture

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joeo,

      That's great! We're glad to hear that you like the size, picture and sound quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small & affordable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small & affordable! Just what I needed for my small living room :-)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RockyC, That great! We're very pleased to hear that the Sony W830K has been a perfect addition to your living room. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very nice purchase for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Television. Vivid picture and good sound quality.. I’m glad I bought it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoshD, You've made an excellent choice! We're so pleased to hear you like the vivid picture and good sound quality of your Sony W830K. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp clear picture. It works great. We love our Sony TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      Awesome! We're glad to hear that you love the clear picture quality of the TV. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best picture best remote with numbers can connect old av equipment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CarolM,

      Thanks for commenting! We are so happy to know your satisfaction with the user-friendly remote control, connections, and amazing picture quality of the KD-32W830K HD LED HDR TV with Google TV.

      See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fabulous appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this has a better picture than the Sony 65A80J that we purchased because it has such a beautiful picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CGDet,
      That's good to hear! We are truly delighted that you appreciate the picture quality of our Sony - 32" Class W830K HD LED Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Thank you for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32" is a great tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is great, as well as the sound and quality of the picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IssacO,
      Thank you for such a great review! We are very pleased to hear that you are having a great time with the amazing picture and sound quality of your W830K TV. We are committed in providing our customers with the greatest experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Remote won’t sync

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great but I couldn’t get the remote to sync to my cable. I tried everything I could but it wasn’t working. I finally called Sony and that’s when I was told this model was not able to sync with cable etc. So I have to use 2 different remotes to operate tv. Not ideal. But it was already hooked up so I kept it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeniseL, While we are glad that the TV is great, we are sorry to hear you're having an issue with the remote. This is not the experience we'd like you to have. We'd love to help you troubleshoot your problem and turn your experience around. With that said, may we contact you to help and get more information? If so, please email the below information to [email protected].
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      BBY Username:
      Telephone Number:
      Additional Information regarding your experience with the W830K

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Cab driver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good I'm very happy with the TV I've been buying Sony TVs most of my life and I will continue to do so

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AlanC,
      That's is awesome! Thank you for being a loyal Sony fan! We greatly appreciate you on that. This brings us joy knowing that you are very happy with your new Sony - 32" Class W830K HD LED Google TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Can't wait to hear another exciting review from you. Thank you for always choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 32"

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's are the best TV's for Sound and picture quality. We use so many of these for our client projects.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AcountsP,
      That's nice to hear that you are pleased with how great the picture and sound quality of our TVs. Thank you for trusting us. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you very much for your purchase and for choosing Sony! - Marco Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect TV for the size room.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 32" TV for our kitchen. Perfect size to view in our kitchen. TV has great picture and is a smart TV.Love this TV. Recommend to all or friends.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello curtis, We are thrilled to know that you love your new Sony BRAVIA 4K smart Google TV and it is perfect for your kitchen. We always strive to deliver the best picture and sound quality with our TVs.
      Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good for 720

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture for a 720 screen. At this size you can’t tell much difference from 1080.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jackman1000,

      Thank you for the purchase! We're glad to hear that you like the picture and size of the TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, real clear picture and the sound is great also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Oscar, Thank you for the 5-star rating! We're very pleased to hear you like the amazing picture clarity and great sound of your Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great tv and is easy to navigate. The only issue is that it can sometimes be slow

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamuelK,

      Thank you for the purchase and we're glad to hear that you love the easy navigation feature of the TV. We're sorry about the slow issue with your television. Power reset the TV, simply unplug the unit and wait 1-2 minutes then plug the device back in and power on. You may also update the software of the TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony!

      -David Sony_US

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little TV. Easy app installation and navigation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Satisfiedcustomer, Amazing! We're thrilled to hear you like the ease of installation and navigation of your new Sony W830K. Thanks for choosing Sony! -Sam Sony_US

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