Customer Ratings & Reviews

Hello Otsports,
That's perfect! We are truly happy knowing that you are pleased with how great the picture quality and how great it is for gaming. You are highly appreciated for being a loyal Sony Customer. Keep enjoying picture perfect quality on your TV with the help of our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Thanks for choosing Sony! - Marco

Hi TechieFella, we're glad you are enjoying your new TV! See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony. ~Earl

Hi BernettaF, We're glad that you like the ease of installation and the TV fits perfectly the place. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony! Erin

Hi TheBud, we're really happy to hear that the Sony - 32" Class W830K has been an excellent choice for you! With 720p HD resolution and X-Reality PRO, you can see natural and precise picture quality with a wide array of colors and High Dynamic Range. We also appreciate your feedback about the addition of internal memory, we'll be sure to share this with our development team for consideration. Thank you for choosing Sony! Best regards, -Dominick

Hi LorietteF,

You made the right choice! We're glad that you are enjoying the performance of the TV. Thank you for choosing Sony!

-Ralph

Hello BobbieS,

Fantastic! We are thrilled to hear that you are pleased with the convenience of online ordering and delivery, as well as the quick and straightforward setup and outstanding performance of your KD32W830K. Thank you for the glowing five-star review and for choosing Sony!

Best regards,
Romeo

Hi JonB, thanks for choosing and purchasing our product. We're glad you like the picture quality of it. We're sorry to hear that you have an issue with your Sony unit. Please isolate the issue by following this link:

https://www.sony.com/electronics/support/articles/S1F0526?utm_source

May we contact you to help? If so, please email the below information to socialsupport@am.sony.com .
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the W830K

Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thanks for choosing Sony! ~Earl

Hi RobertM,
Great! We are pleased to hear that you enjoyed watching your favorite movies/series/channels on your new Sony 32" Class W830K HD LED Google TV. Keep enjoying picture perfect quality on your TV with the help of our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Thanks for choosing Sony! - Marco

Hi WilliamMcCrea, We're sorry you've been running into difficulty and some problems using the supplied remote. Please allow us to help you and turn this into a better experience. Unfortunately, the W830K remote doesn't come with a backlight. The supplied Voice Remote Control is a standard remote control with Google Assistant built-in and advanced voice control, Sony’s Google TV makes life smart and simple.

We do have good information about functions and how to operate the remote on this help guide link: https://helpguide.sony.net/tv/jusltnr4/v1/en-003/01-07_02.html

With the BRAVIA usage tips page, you’ll also find all kinds of helpful content for your TV. There might even be some features that you haven’t discovered yet. We recommend that you visit the link below for more details.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-32w830k/articles/00291490

Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Thank you for sharing your feedback and for choosing Sony! -Jess

Hi Eddie, Thank you for the awesome feedback! We're thrilled to hear that you consider the W830K to be an excellent value for money. Thanks for choosing Sony! -Sam

Hi Nana, Thank you so much for the fantastic review! We're delighted to hear that you are so pleased with your new Sony W830K Google TV. It's great to hear that you were assisted well by our local dealer. Thank you for purchasing the 32" W830K and for choosing Sony! Enjoy! -Jess

Hi Steve, Amazing! We're glad that you like the TV. With regards to the issue you're having, please try to restart the TV and your wi-fi/modem or router. This helps enhance the performance.

See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

Thank you for choosing Sony.
Erin

Hi GreatTV, we're glad you like the size and picture quality of our product. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you so much for the 5-star review and for choosing Sony! ~Earl

Hi StephanieS,
That sounds like an awesome gift to yourself! We're thrilled that you love your new Sony TV. Thank you for choosing Sony! Enjoy every moment with it! -Maria

Hello Septuagenerian,

Thank you for the positive feedback! We're glad to hear that you like your new Sony TV for your bedroom.Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for choosing Sony and have a nice day!

-David

Hello Ted6673, We are glad that you like your new Sony BRAVIA TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. It's great to hear that you were assisted well by our local dealer. Thank you for choosing Sony! Vincent

Hi LavernaP,

Amazing! We are extremely pleased to know your satisfaction with the incredible picture and sound quality of the KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

Thank you very much for your purchase and for choosing Sony!

- Romeo

Hi MelanieV, Fantastic! We are truly happy to learn about your satisfaction with the user-friendly interface of our TVs. Thank you so much for the love and for choosing the best brand, Sony! - Romeo.

Hi JasonR,

Thank you for your review, and we are really sorry if your unit came with missing screws. This is definitely not the experience we were hoping you would have. We want to make sure you are taken care off. May we contact you to help and get more information? If so, please send us an email at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

Case Number:
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:

We're looking forward to your message, and thank you for choosing Sony.

Sincerely,

Romeo
Sony Social Support