Customer Ratings & Reviews
- Model:
- KD32W830K
- SKU:
- 6505561
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 32" Class W830K HD LED Google TV (2022) for its amazing picture quality and ease of use. Many appreciate the color, TV quality, and ideal size, as well as its lightweight design and reasonable price. Criticisms include concerns about the remote control, the height of the stand, and connectivity issues.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Stand
No idea how good tv is because missing screws.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Giving it a 3 star review because I havent been able to set it up yet due to missing screws for attaching the stands. Went directly to Sony Support and apparently it takes much longer to ship screws than a TV 3 work days since i contact support and no email saying they shipped the screws yet.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JasonR,
Thank you for your review, and we are really sorry if your unit came with missing screws. This is definitely not the experience we were hoping you would have. We want to make sure you are taken care off. May we contact you to help and get more information? If so, please send us an email at socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Case Number:
Full Name:
BestBuy Username:
Telephone Number:
Issue:
Model Number:
We're looking forward to your message, and thank you for choosing Sony.
Sincerely,
Romeo
Sony Social Support
Google play through phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love Sony, however this used Google Play and would not with my provider unless I would went through my phone to watch. Nope! Not, doing that. Returned the TV
I would recommend this to a friendSony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our fourth Sony TV and wouldn't purchas any other brand. It was easy to purchase. Our total shopping experience was less than 30 minutes.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarleneW, That's great! We're very happy to hear that you're satisfied with your purchase. Thank you for your continued trust in Sony products! -Sam
- Cons mentioned:Remote control
Sony 32 smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Complex to reach settings & letargic remoto control response.
No, I would not recommend this to a friend My Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always love Sony TVs and this one is no exception!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TonyO, That's great! We're thrilled to hear that you always love Sony TVs and that the Sony W830K has met your expectations. Thanks for choosing Sony! -Sam
- Pros mentioned:Ease of use, Picture quality
xxxx
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this tv. picture excellent. sound good. easy to set up.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi xxxx, we're glad you love the ease of setup and picture quality of our product. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! ~Earl
Open box
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent condition open box. Still had energy sticker and plastic on the screen and edges. Settings were still unset. It must have been ordered and opened by mistake. Best deal I've found for open box to date.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Jason,
What a great find! We're glad that you were able to find an awesome deal. Enjoy your brand new Sony 32" Class W830K HD LED Google TV. The W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Thank you for choosing Sony. Marco
New larger Bedroom flat screen TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with my purchase from Best Buy. I'm a Sony products lover, so this purchase was in line with my previous television purchases. Always look to Best Buy for my appliance, computer, iphone and television needs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Randydandy,
That's fantastic! We are extremely pleased to know you love our products and that you are satisfied with the incredible performance of your new KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Thank you very much for your purchase and for trusting Sony!
- Romeo
- Pros mentioned:Picture quality
I love it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never can go wrong with Sony. The picture are crisp.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi David, We're glad that you love the picture quality of your new TV. Your assessment is spot on, the KD32W830K was designed with people like you in mind. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony. Erin
Sony TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with product and installation - everything went smoothly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ElizabethC, Thank you for the positive review! We're delighted to hear that the installation went smooth and it's great to know that you're pleased with your new Sony W830K. Thanks for choosing Sony! -Sam
Love Best Buy!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Sony! Best Buy got it here quick in perfect order!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JaniceL, Thank you for the great review! We're very pleased to hear you love your new Sony W830K. Thanks for choosing Sony! -Sam
Technologically Challenged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Being technologically challenged I need to familiarize myself with with operating a smart tv. It’s pretty bad when your smart tv is smarter than the person operating it!
I would recommend this to a friendCannot attach both vcr and dvd recorders same time
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced an existing 32" bravia tv, non smart. That tv i had both a vcr and dvd recorders hooked up. This new tv does not have enough connections in the back for both units. I haven't futzed with it enough to say whether I can swap them interchangeably.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SouthernYankee,
Thank you for your time writing this review. We're sorry to hear if you were not able to connect both of your VCR and DVD recorders to the TV at the same time. The KD32W830K features 3 HDMI inputs (2 Side/1 Rear) and 1 composite video input(RCA connection). We appreciate your input and taken note of your feedback. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thanks again for purchasing Sony! - Kris
Perfect Size Smart TV for my patio.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my third Sony TV for the house. The brand is good quality and streaming services work well.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi eos7dmk2g, Thank you for your continued trust in Sony products! We're delighted to hear that you're satisfied with the overall quality and you're enjoying the hassle-free viewing experience with the built-in streaming service apps of your Sony W830K. Thanks for choosing Sony! -Sam
Ms CAM
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was great and the salesman, his knowledge of the product and available services was wonderful. Thank you.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolM, Awesome! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
Great TV!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I purchased another Sony TV. This company is very reliable & user friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Annie, You've made an excellent choice! We're glad you're satisfied with your purchase. Thank you for your continued trust in Sony products! -Sam
good product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have the larger size of this TV as well as the 32". Really like the options the Google TV offers. Installed it on the wall.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CherylO, Fantastic! We're so happy to hear you're satisfied with your purchase. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Sam
SONYTV 32
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very functional in all areas but I thought that it has a Bluetooth feature. But I bought to see movies, series, games, and youtube meanwhile I work on my computer. It's okay.
I would recommend this to a friendThis TV is excellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first smart TV. I am one happy customer! I really like this TV. It is easy to get to know and be comfortable with using.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PamelaB, Congratulations on getting your new TV. We are glad that you like the smart Google TV features and the ease of use of this TV. Good to know you're overall satisfied with your purchase. Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for your purchase and for the 5-star rating! -Jess
- Cons mentioned:Remote control
We got a lemon with this TV
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv had issues from the start. Using the volume would not turn up or down then it would blare. Had trouble streaming with it. After a long process or trying to reset it and fix the problems both with the Geek squad and Sony we got a new TV and bought a different brand!
No, I would not recommend this to a friend