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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $299.99

Customer reviews

Rating 4.6 out of 5 stars with 402 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 32" Class W830K HD LED Google TV (2022) for its amazing picture quality and ease of use. Many appreciate the color, TV quality, and ideal size, as well as its lightweight design and reasonable price. Criticisms include concerns about the remote control, the height of the stand, and connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 402 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Google app inside Sony TV-just wanted a good TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was good, but when the power went out and TV came back on it reverted to Google TV, which I did not want and set it up initially without Google. I didn't realize what "Google TV" meant when purchased so was surprised with something I did not want. I returned it.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello sea0207,
      Hope you are doing fine. While we're happy that you appreciate the picture quality of our Sony 32" Class W830K HD LED Google TV, we're sorry to hear if you encountered any issues with the Google TV feature and had to return it. Even if you do not setup a Google Account, you can watch TV broadcasts and/or view content from devices connected to the TV such as a Blu-ray player. If you connect the TV to the Internet, you can also use the Internet streaming services displayed on the Home Menu. Please know that you can take advantage of the Help Guide to assist you setup your TV. It is unfortunate that we can no longer help/guide you regarding Google TV features. We are optimistic that you will consider Sony again in your future purchases. Best regards - Marco Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our Sony TV. We replaced an old Vizio in our kitchen. We’re using the Google Apps works nicely Delivery was good to our home

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DeanH, We are thrilled to know that you are very pleased with your Sony BRAVIA 4K smart Google TV. Our W830K has our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant organizes your content all in one place. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, our 3rd sony bravia...,,......................................................................................

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bossman01,
      That's nice! Thank you for another purchase. This brings us joy knowing that you trust our brand. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony and enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Love Love Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest set up. Even the apps and from my phone! Perfect screen and picture! Can’t wait to buy another one but bigger lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JenniferH, Thank you for the 5-star rating! We're glad you like the ease of setup and amazing picture quality of your new Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. We're looking forward to your next purchase! -Sam Sony_US

  • Rated 5 out of 5 stars

    Sony 32

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent solution for low res TV and Computer monitor dual use

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gman, Perfect! We're very pleased to hear that you're satisfied with your new Sony W830K. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    New TV. New life with my favorite programs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy to have bought this product. We will enjoy it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Miguel,

      Thank you for the 5-star rating and we're glad to hear that you like your new Sony TV.Thank you for choosing Sony!

      -David Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 32” TV is great. I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Sony Bravia TV’s. They are the only kind I buy. This one is no different….an awesome product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day, AlisonP!
      Good choice! This brings us joy knowing you trust our TVs. We're glad that you appreciate how awesome your new Sony - 32" Class W830K HD LED Google TV. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony and enjoy! - Marco Sony_US

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv worth every penny totally love my new tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arrow88,

      You made the right choice! We're glad that you are enjoying this amazing TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Sony 32" HD Google TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for limited space. Picture clarity is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, OthaM! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig Sony_US

  • Rated 4 out of 5 stars

    =================================

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV, easy access for streaming=========================================

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johncmacritchie, We are happy that you now have a solid TV. You chose the best brand. Thank you for trusting Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks fantastic and super fast to upload all of the apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariaS,

      Amazing! We are so grateful to know your satisfaction with the exceptional picture quality and fast user-interface of the KD32W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.

      Thank you so much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 1 out of 5 stars

    SALES ASSOCIATE LIED INVOLVING WARRANTY COVERAGE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate lied when I asked if my TV warranty was for inhome coverage. HE SAID YES it was. I'm a senior and handicapped and would NEVER have purchased this TV if I'd known I had to bring it in for service which I am unable to do. Customer Support is useless, worthless AND, as a long-time customer, I will NEVER EVER do business with your company AGAIN!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is horrible and had to add a sound bar. Absolutely hate all of the “smart” tv features. Disappointing that you can’t just buy a TV, plug a source in and watch. Seems like they are trying to sell you something every-time you turn the TV on.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello TroyB,

      Thank you for your feedback regarding the KD32W830K. We’re sorry to hear that the product does not align with your expectations regarding sound quality and smart features. We understand how frustrating it can be when a product doesn’t fulfill your requirements. Please know that we will share your comments with our team to help improve our future offerings.

      Thank you for considering Sony products.

      Best regards,
      -Fred Sony_US

  • Rated 4 out of 5 stars

    Anonymous

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with it. Installer was excellent and very helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous, We're very grateful for this positive feedback! Good to know that you're happy with your purchase and we're glad you had an excellent customer service experience. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    alaboy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and thoughtfully packaged.Pickup at Best Buy hassle free

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi alaboy, Thank you for taking the time to review the W830K TV!
      Enjoy all the excitement of movies and games in vividly detailed HDR with pure, natural sound on this Google TV. Your TV is now more helpful than ever. Use your voice remote to easily find your favorite movies, shows and music. Ask Google to find a specific title, search by genre, or get personalized recommendations on what to watch by saying, “what should I watch?” Even get answers on screen, control smart-home devices and more.
      Thanks for sharing this review. Jay Sony_US

  • Rated 5 out of 5 stars

    Great picture and easy to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and at Best Buy it is a great value for the price I paid

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikeb2018, We're glad that you like the picture quality and ease of setup. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thank you very much for your purchase and for choosing Sony! - Erin Sony_US

  • Rated 5 out of 5 stars

    Bm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has always been my excellent purchase. Xxx. X

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BarbaraM,
      Great! Thank you for being a loyal Sony user. We're truly delighted to hear your satisfaction with our products. With your new Sony - 32" Class W830K HD LED Google TV, you can see pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. We highly appreciate you and for always choosing Sony. - Marco Sony_US

  • Rated 5 out of 5 stars

    Nook TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as expected. Geek squad did a great job setting it up for me. They were very knowledgeable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Linda, Fantastic! We're glad you're satisfied with your new Sony W830K and good to know you had such an amazing customer service experience. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Sam Sony_US

  • Rated 4 out of 5 stars

    Not that great as expected from from Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv but not satisfied with colors too saturated and responds slow to remote

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 32 in flat screen TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to order off the website. No problems at all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Good day LizM,
      That's great! Thank you very much for your purchase and we're happy that you are satisfied with your TV and how easy it is to order. Enjoying picture perfect quality on your TV with the help of our X-Reality PRO which upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. It also has Google TV with Google Assistant that organizes your content all in one place. Thanks for choosing Sony! - Marco Sony_US