Customer Ratings & Reviews
- Model:
- KD32W830K
- SKU:
- 6505561
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the amazing picture quality and ease of use of the 32" Class W830K HD LED Google TV. Many also appreciate the color, TV quality, size, and lightweight design, as well as the value for the price and simple setup. However, some customers have expressed concerns about the remote control and the height of the stand. Additionally, a few users have reported issues with connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Great puchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a great picture. I love that I can easily switch to streaming with one remote.
I would recommend this to a friend - Pros mentioned:Picture quality
Great Quality for a Reasonable Price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV was perfect for our little space. Reasonable and the picture is phenomenal!
I would recommend this to a friend - Pros mentioned:Picture quality
Beautiful Picture, but a bit flaky with internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is beautiful. However, TV is slow to start on Roku controller, and sometimes reports losing internet connection, even though a check of the connection shows that it did not. Still a good device, just a bit of a problem with internet connection. Once we have it on a network, it is fine and behaves well. Not sure if the Roku is an issue or the TV. This only started to happen when we increased our internet speed from 75 to 300 Mbps, and got a new router, so this may be just a problem with us and not the TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PittsburghShopper, Thank you for sharing your experience with us. We're delighted to hear that you're enjoying the stunning picture quality of your Sony BRAVIA W830K. We also want to apologize for the inconvenience you've been experiencing with your internet connection. To help you resolve the issue of slow startup with the Roku controller and intermittent internet connectivity, please follow these steps: 1. Restart the TV. Perform a soft reset by pointing the remote control at the illumination LED or status LED and pressing and holding the POWER button for at least 5 seconds or until a Power off message appears. The TV should restart automatically. Wait for approximately one minute, and the TV will turn back on. If it does not restart, press the POWER button on the remote control to turn on the TV. 2. Power Reset. Turn off the TV and unplug the power cord from the electrical outlet. Let the TV remain without power for 2 minutes, then plug the power cord back into the electrical outlet and turn on the TV. 3. Check Wi-Fi Signal Strength. Ensure that the Wi-Fi signal strength is strong. If the signal strength is weak, try placing the router closer to the TV or ensuring there are no obstructions between the router and the TV. 4. Interference from Other Devices. Make sure there are no devices like microwave ovens, cordless phones, or other wireless devices that could be causing interference. If possible, power off these devices when not in use or keep them away from the TV. 5. Router Frequency Band. If your router supports dual-band frequencies (2.4GHz, 5GHz, or 6GHz), try using the 5GHz or 6GHz frequency bands for a more stable connection. 6.Power Cycle the Router. Disconnect power from the modem/router for about 60 seconds, then reconnect power and make sure it's turned on. Wait until the modem/router has time to connect to the internet. For more detailed troubleshooting steps, you can refer to this article: https://www.sony.com/electronics/support/articles/00184183?utm_source If the problem persists after trying these steps, we recommend reaching out to our product support team via phone call at 239-245-6354 or chat through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US Hours of Operation: Monday - Friday 9:00 am - 9:00 pm ET Saturday - Sunday 10:00 am - 8:00 pm ET Thank you for your patience, and we look forward to resolving this issue promptly! Sincerely, Maria
- Pros mentioned:Picture quality
Sony W830KHD LED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV performs very well and was relatively easy to hook up to an antenna and my old VCR... picture quality is excellent
I would recommend this to a friend - Pros mentioned:Picture quality
Sony household now.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My husband is having health issue's and his mobility is extremely limited. His tablet & the TV are something he relies on - and our upstairs TV quit. Since I changed the TV in the master bedroom to a Sony after replacing the one downstairs with a Sony we decided to to go with a 65” upstairs and it’s Wonderful - the color & clarity are amazing.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KarenW,
Thank you for choosing Sony!
It's truly a pleasure to hear that the KD32W830K TV is bringing such joy and comfort to your husband, especially with his mobility limitations. We truly appreciate your continued support of Sony, and it's wonderful to know that the 65" TV upstairs is also delivering exceptional color and clarity for your family.
Best regards,
-Fred
- Pros mentioned:Picture quality
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely easy to set up. Great picture! Very happy with the quality.
I would recommend this to a friend - Pros mentioned:Picture quality
Our review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television met our needs. The picture is sharp and vivid. The price was great. We've used Sony televisions for many years and have never been disappointed.
I would recommend this to a friendBrand response from SonyListens
Posted .You made the right choice, MelanieP! We're glad that you are satisfied with your new Sony TV. Enjoy and thanks for choosing Sony. -Craig
- Pros mentioned:Ease of use, Picture quality
Great Color and Easy Set-Up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace an old flat screen that literally "fried out". This Sony smart TV is perfect in every way. Great colors and easy to set up and navigate through the channels. Even my technically illiterate husband can operate the control and menus. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MCPorter, Awesome! We're glad that you are enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin
- Pros mentioned:Picture quality
The best picture in its class
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a TCL 32" TV that was having some issues with Google TV. So we bought this TV to see if the issue was with the TV, our home network or something else. The issue was something else but we kept this TV because the picture quality is amazing compared to the TCL. We tried to adjust the TCL to the same settings in the Sony and just could not get the colors the Sony had even though the settings were the same.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JeffH,
Thank you for your thoughtful input about the KD32W830K! It’s wonderful to hear that you were impressed by the picture quality of the Sony TV.
We understand that troubleshooting can be a challenge and we’re grateful you chose to explore our product as a potential solution. If you have any questions or need assistance with your new TV, please don’t hesitate to reach out https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony and we hope you continue to enjoy your viewing experience!
Best regards,
Stephanie
- Pros mentioned:Picture quality
Yes to Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I very much enjoy a Sony Bravia television because of the picture quality, sleek design, and sound quality. I especially liked that the legs of the television were not too wide apart. This television fit perfectly on the television stand I already had and this was a plus for me. Other televisions of this size had legs that were too wide apart. Thus they would not fit on my tv stand. A great television.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Buyer, Thank you for sharing your positive review of the W830K! We're thrilled to hear that you are enjoying the picture quality, sleek design, and sound quality of your new TV. We're glad that the design fits perfectly on your television stand and that the leg placement suits your needs. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture qualityCons mentioned:Remote control
Great picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture. The only downside is the remote has too many buttons. I like a simpler, cleaner remote. I think all the bells and whistles on the remote are overkill.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JoannB, We're really delighted to hear you love the amazing picture about your Sony W830K and you are having an enjoyable watching experience with this great TV. We understand that not everyone likes certain remote control buttons and available features. Your feedback is greatly appreciated. Unfortunately, the TV doesn't feature the redesigned remote control for a more compact layout. However, the included remote has been optimized to help you access your favorite entertainment quicker than ever and simplified controlling all of your external devices. You'll find shortcut buttons to your favorite streaming services like YouTube, Netflix, Amazon Prime Video, and Disney+. The built-in Mic and Google Assistant eliminate the need for specific physical buttons. Navigate your TV using voice commands instead of pressing buttons repeatedly. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Excellent quality 32" TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV replaced a 17 year old 1st generation 32" Samsung flat screen. The TV was still working well but it was very heavy (could barely lift) and clunky with a large black frame around the screen. Plus, it was obviously not a smart TV. I wanted the same size for my bedroom. As a Google TV set up did take a while but was easy to do. As expected the picture is amazing! Sound is adequate but will likely add a mini soundbar. Even in the box, the TV was very light and as an elderly I was able to carrying it up the stairs with one hand. Very happy with this purchase and I highly recommend to anyone looking for an excellent quality TV in the size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lulas, we're glad you are enjoying new TV! Thanks for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Great little tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv for the kitchen. Love Sony, love Android smart TV’s.
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered 2 of these Sony TVs both have quality picture and good color. Purchased them on line for pickup with no problem.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarciaS, Thank you for the 5 stars! We're glad that you're enjoying your Sony W830K TV's picture quality. Thank you for choosing Sony! Enjoy! -Maria
- Pros mentioned:Ease of use, Picture quality
Excellent sound and picture quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for a Medium size room (bedroom). Excellent sound and picture quality. Easy set up. Delivery was fast. Will be buying another.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AnnemK, Awesome! We are thrilled to hear that you are pleased with the outstanding picture and sound quality, as well as the effortless setup of your KD32W830K. We look forward to your next purchase and appreciate your choice of Sony as your preferred brand! - Romeo
- Pros mentioned:Ease of use, Picture quality
Sony TVs are the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small room TV, not too large, but big enough to be seen easily. Connects and sets up easily. Love it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kimodo, Great! We're thrilled to hear that you find it to be a great TV for small rooms. It's wonderful to know that the size is just right for easy viewing and that the setup and connectivity were hassle-free for you. Thanks for choosing Sony! -Sam
- Pros mentioned:Size
sony is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect size for kitchen and for your jacuzzi area
I would recommend this to a friend - Pros mentioned:Color, Picture quality
Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV. Picture is very sharp and color very vivid. And best was setup by Sergio who synced sound bar/TV when previous others could not
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happycamper, Thank you for the 5-star rating! We're glad you love the picture sharpness and vivid colors of your Sony W830K. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
My Sony Set, Ed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price. My wife was looking for a specific brand. Sony and she very much enjoys the set. And we look forward to possibly doing business in the future with Best Buy. Thank you
I would recommend this to a friend - Pros mentioned:Ease of use
Great Smaller Size TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the 32" Sony TV! Perfect for my office area at home. So easy to set up and works great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WendyJ,
We're so glad to hear that your Sony W830K TV is a perfect fit for your office space! Enjoy the easy setup and great performance. Thank you for choosing Sony! Happy watching! -Maria
