Customer Ratings & Reviews
- Model:
- KD32W830K
- SKU:
- 6505561
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers praise the 32" Class W830K HD LED Google TV (2022) for its amazing picture quality and ease of use. Many appreciate the color, TV quality, and ideal size, as well as its lightweight design and reasonable price. Criticisms include concerns about the remote control, the height of the stand, and connectivity issues.
This summary was generated by AI based on customer reviews.
Good price and great picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a small tv to hang in my bedroom, and this tv more than got the bill! It was reasonably priced, its delivery was smooth, it was easy to set up (though the google part was a little annoying), and it’s been reliable and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rhokar, thanks for taking the time to share your wonderful experience with the Sony - 32" Class W830K! We're glad to hear you've found great value in its price, and with the X-Reality PRO feature this TV delivers a great picture quality full of rich, real-world details and texture. Thank you for choosing Sony. Regards, -Dominick
- Pros mentioned:Picture quality
SOny & Spectrum Issue
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a limited space to hang a tv in my kitchen/dining room combination and this tv works perfectly. Only issue is the Spectrum and Sony don't have an agreement so it doesn't stream with Spectrum by itself. I have to use the Spectrum Xumo device and then it works fine.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony is a good brand!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for the small space in my office. Sony is always a good quality TV. We have never had problems with Sony's.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had Sony TV’s. We love the quality and the picture. We use Sonos speakers with both of our Sony TV’s. The 32 inch is perfect for the bedroom.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for a bedroom. Picture is very nice set is easy to navigate.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DennisW, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Size
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed for our spare bedroom. The size is perfect and the resolution is great. Setup was a breeze.
I would recommend this to a friend - Pros mentioned:Picture quality
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality is good, sound is good. The problem I have with it is that takes a minute to get going. It cycles through screens a minute, connects to the sound bar, then disconnects, reconnects, then plays sound through both speakers and sound bar for a bit. Its annoying. Can't get in any hurry trying to watch anything. Called Sony support, they told me to unplug it and plug it back in. That was laughable. and this process did NOTHING. It was a week past Best Buys exchange date when all this started happening. We don't have this issue with our other model Sony Smart TV's, guess those are smarter! I will be replacing this thing shortly! I won't even give it away, it's going to recycle.
No, I would not recommend this to a friend - Cons mentioned:Remote control
Great little TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy Sony products they always have great video quality and they last forever. the Google TV is a great feature also. it makes it easier so all my apps are connected. The only bad thing I can say is if you have two Sony TV's next to each other like I do. Your remote will connect to both TV's at the same time so you have to angle it so the other tv doesnt pick up on the remote.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeA, Thank you for sharing your experience with us! We're thrilled to hear that your Sony W830K continues to impress you with its exceptional video quality and durability. We truly appreciate the thought you've put into your setup. Thank you for choosing Sony, and we hope you enjoy many wonderful moments with your TV! -Maria
- Pros mentioned:Ease of use, Picture quality
sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just another great Sony product, picture is perfect and use is easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ipad, Thank you for the wonderful feedback! We're glad you like the exceptional picture quality and ease of use of your Sony W830K. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Glad we upgraded.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is clear. Sound is good with additional speakers. Upgraded from non-smart 32" Samsung. Screen seems smaller. Had hoped that this SONY worked the same as our 55" SONY, but it doesn't since this is a Google TV and our other one is an android.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your feedback, Jynx! We are honored to hear that you're enjoying the picture quality and sound of your Google TV KD32W830K. Indeed, the picture settings on Google TVs offer a wide array of adjustments such as color, contrast, brightness, and more, allowing for an enhanced viewing experience. As for the sound, using additional speakers can definitely amplify the quality, especially when paired properly with the TV's output settings. If you have any further questions or need assistance with settings, feel free to reach out!
Thanks for choosing Sony!
Gus
- Pros mentioned:Picture quality
Excellent Picure But Sound Issues
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony should be the very best 32" set on the market. It's picture quality is excellent and it can actually show real HDR10 video from streaming sources. It has three HDMI inputs where most 32" sets only have two. Now for the downside. Like most small TVs the Sony has down firing speakers but where the audio on other TVs is very good, that's not the case on this Sony set. The sound can get thick and murky at times and the audio settings are limited. An equalizer is missing and would have been of value here. So, again, excellent video but sub-par audio, at least for me. You may have a different experience so I would still recommend trying the set out.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lewie70, Thanks for sharing your experience with us. We're delighted to hear that you are impressed with the picture quality of the TV. On the other hand, we're truly sorry to hear that you are not satisfied with the TV's sound quality and and limited audio settings. Your inputs regarding the sound quality will surely be valued as it can help us improve in the future. Kindly turn on the Auto-update setting on your TV to get notified when new features are available. Thanks and regards, -Craig
- Pros mentioned:Picture quality
A Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works independently of a cable box and provides a sharp, full color picture. Easy to operate. While expensive compared to other TVs, I consider it a good investment based upon Sony's reputation for quality, durable parts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnR,
Thank you for taking the time to share your thoughts on the KD32W830K! We’re thrilled to hear that you are enjoying the sharp, vibrant picture quality and the ease of operation. It's great to know that you appreciate the independence from a cable box, allowing for a seamless viewing experience.
We understand that investing in a television is a significant decision and we’re delighted that you consider it worthwhile. We are grateful for your trust in our brand.
Thanks for choosing Sony!
Best regards,
-Stephanie
- Pros mentioned:Picture quality
Sony tv purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion sony has the sharpest picture and they last a long time but before I purchased this I spoke on the phone with a representative, asking questions. He was most helpful and knowledgeable. My purchase was easy and quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diane,
Very nice! We're happy to hear that you like the picture quality of the TV. Thank you for supporting Sony!
-David
- Pros mentioned:Picture quality
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace an existing 32in Sony Bravia. It was a little challenging to set up with Google and Directv. I eventually managed to get it to operate. Nice picture and audio. Easy to order from website and super quick delivery. I purchased the 42in Sony Bravia about 18 months ago and that was super easy to set up. Go figure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kainoy, Thank you for your amazing review of the Sony W830K! We're glad to hear that you are enjoying the nice picture and audio quality of your new TV. We appreciate your feedback regarding the setup process with Google and Directv, and we're happy to know that you were able to get it operating smoothly. It's great to hear that you found the ordering process easy and the delivery super quick. We hope you continue to enjoy your Sony Bravia TV! -Sam
- Pros mentioned:Picture quality, Tv quality
Nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend purchasing if you are looking for a small TV with good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Candace,
Many thanks for the 5-star rating! We're really happy that you like your W830K TV. Your satisfaction means a lot ot us. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Picture quality
new TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great for our space requirements, good sound quality
I would recommend this to a friend - Pros mentioned:Color, Size
Pretty As A Picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Color and Clarity! Clear and Audible Sound! Great Size! A Great Purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaSofAlhambra, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Glitchy software makes TV unusable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months of use, here are my impressions: Pros: This Sony TV has a great picture and sound, and a simple remote, Cons: The TV's software is very glitchy, causing long delays when you want to do ANYTHING, including load Netflix or Hulu or Max, or switch between streaming and live TV, or even turn on the TV. I've reset and updated the TV, but the problems persist. Another problem with this TV is the Google TV platform it uses. It's super clunky and difficult to add any streaming services in addition to the few that are pre-loaded. I'm very surprised with how bad it is, because I've always been very happy with Sony TVs since the first one I owned in the late 1970s. After this experience I'm DONE with Sony TVs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ErikG, Thanks for sharing your experience with us. We're pleased to hear that you're happy with the picture and sound quality, as well as the user-friendly remote of your Sony W830K TV. However, we deeply regret the frustration caused by the freezing and glitching issues you've encountered, which have understandably impacted your overall experience. To help address these concerns, we recommend the following steps: 1. Troubleshooting streaming issues (e.g., buffering or delays): www.sony.com/electronics/support/articles/00013427?utm_source 2. Fixing live TV streaming pauses or buffering: www.sony.com/electronics/support/articles/00232300?utm_source Additionally, freezes and glitches can sometimes be caused by limited internal storage. You may consider expanding your TV’s storage using a USB flash drive. Here's how: www.sony.com/electronics/support/articles/00278640?utm_source If the issue persists after trying these steps, we encourage you to reach out to our product support team at 239-245-6354 or through live chat here: www.us.esupport.sony.com/support/s/support-contact?language=en_US. Our support hours are Monday - Friday from 9:00 AM to 9:00 PM ET, and Saturday - Sunday from 10:00 AM to 8:00 PM ET. We understand how disappointing this experience has been, especially as a long-time Sony customer, and we want to assure you that your concerns matter to us. We truly value your loyalty over the years and hope to regain your trust by resolving these issues for you. Sincerely, Maria
- Pros mentioned:Ease of use, Picture quality
Best 32" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and ease of use out of this 32" TV. Sony has the best picture quality hands down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CMac, Thank you for the amazing feedback! We're very happy to hear that you love the beautiful picture quality of the Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Sony,the one and only!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned Sony tvs since the 1980’s.Always happy with the picture quality and durability. I purchased this 32” Sony to replace the 12 yr old Sony 32” that I moved to my workout room. I like the smart google tv features.I am able to do everything I did on my firestick. Picture is improved. And I use an antenna to get all the locals. And the internet for Amazon prime and all I will need to watch movies and shows. IMO,Sony is the one and only!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephE, That's awesome! We really appreciate you being a loyal Sony customer and helping to share the word about us. Thank you for upgrading to your new Sony W830K. We're very happy to hear that you like the smart Google TV features, impressive picture quality, and all the streaming apps you need to watch your favorite movies and TV shows on your new Sony TV. See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Sam