Customer Ratings & Reviews
- Model:
- KD32W830K
- SKU:
- 6505561
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the amazing picture quality and ease of use of the 32" Class W830K HD LED Google TV. Many also appreciate the color, TV quality, size, and lightweight design, as well as the value for the price and simple setup. However, some customers have expressed concerns about the remote control and the height of the stand. Additionally, a few users have reported issues with connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
A great purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is very good but the best part of the purchase was the wonderful service I received from the Geek people of BestBuy.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works flawlessly! Always loved Sony products, as the quality can't be beat. Also have a 4k Sony and the pictures on these are awesome! Thanks Sony and Best Buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeithR, thank you so much for taking the time to share your thoughts! We are truly wonderful to know that you are enjoying the KD32W830K and that our products continue to impress you with their quality. Your feedback about the stunning picture quality of our 4K models is especially appreciated.
Thank you for choosing Sony!
Best regards,
Estefany
- Pros mentioned:Picture quality, Tv quality
Nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend purchasing if you are looking for a small TV with good quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Candace,
Many thanks for the 5-star rating! We're really happy that you like your W830K TV. Your satisfaction means a lot ot us. Thanks for the recommendation and for choosing Sony! - Kris
- Pros mentioned:Picture quality
SOny & Spectrum Issue
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a limited space to hang a tv in my kitchen/dining room combination and this tv works perfectly. Only issue is the Spectrum and Sony don't have an agreement so it doesn't stream with Spectrum by itself. I have to use the Spectrum Xumo device and then it works fine.
I would recommend this to a friend Good price and great picture!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were looking for a small tv to hang in my bedroom, and this tv more than got the bill! It was reasonably priced, its delivery was smooth, it was easy to set up (though the google part was a little annoying), and it’s been reliable and easy to use.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rhokar, thanks for taking the time to share your wonderful experience with the Sony - 32" Class W830K! We're glad to hear you've found great value in its price, and with the X-Reality PRO feature this TV delivers a great picture quality full of rich, real-world details and texture. Thank you for choosing Sony. Regards, -Dominick
- Pros mentioned:Ease of use, Picture quality
Best 32" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality and ease of use out of this 32" TV. Sony has the best picture quality hands down.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CMac, Thank you for the amazing feedback! We're very happy to hear that you love the beautiful picture quality of the Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
great tv! Love Sony !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful picture and easy to set up. Very user friendly, bought it for my grandfather, he loves it
I would recommend this to a friend - Pros mentioned:Picture quality
Sony,the one and only!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have owned Sony tvs since the 1980’s.Always happy with the picture quality and durability. I purchased this 32” Sony to replace the 12 yr old Sony 32” that I moved to my workout room. I like the smart google tv features.I am able to do everything I did on my firestick. Picture is improved. And I use an antenna to get all the locals. And the internet for Amazon prime and all I will need to watch movies and shows. IMO,Sony is the one and only!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JosephE, That's awesome! We really appreciate you being a loyal Sony customer and helping to share the word about us. Thank you for upgrading to your new Sony W830K. We're very happy to hear that you like the smart Google TV features, impressive picture quality, and all the streaming apps you need to watch your favorite movies and TV shows on your new Sony TV. See pictures full of vivid detail and texture on this TV. X-Reality PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new TV. There are so many features (that I haven't figured them all out). The picture is fantastic. Best TV that I have ever purchased.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace an existing 32in Sony Bravia. It was a little challenging to set up with Google and Directv. I eventually managed to get it to operate. Nice picture and audio. Easy to order from website and super quick delivery. I purchased the 42in Sony Bravia about 18 months ago and that was super easy to set up. Go figure.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kainoy, Thank you for your amazing review of the Sony W830K! We're glad to hear that you are enjoying the nice picture and audio quality of your new TV. We appreciate your feedback regarding the setup process with Google and Directv, and we're happy to know that you were able to get it operating smoothly. It's great to hear that you found the ordering process easy and the delivery super quick. We hope you continue to enjoy your Sony Bravia TV! -Sam
- Pros mentioned:Color, Size
Pretty As A Picture!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful Color and Clarity! Clear and Audible Sound! Great Size! A Great Purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatriciaSofAlhambra, Awesome! We are so glad to hear that you are happy with the picture and sound quality of your new TV! Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Sony tv purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion sony has the sharpest picture and they last a long time but before I purchased this I spoke on the phone with a representative, asking questions. He was most helpful and knowledgeable. My purchase was easy and quick.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Diane,
Very nice! We're happy to hear that you like the picture quality of the TV. Thank you for supporting Sony!
-David
- Pros mentioned:Picture quality
Sony 32 inch HD LED Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for this very same TV at BestBuy, did not have one in stock but promised next day delivery without shipping cost. Arrived in perfect condition through FedEx the next morning. I have two other Sony Bravia flat screen TV's, and couldn't have been happier with this purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Fantastic, AmboyDuke! You've made a great choice! We are so happy that you are satisfied with the superb performance of your new W830K. We are also pleased that you had an amazing shopping experience with Best Buy.
See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analyzing frames and matching each scene with our unique database to refine images and reduce noise.
Thank you so much for 5-star review and for choosing Sony!
- Romeo
- Pros mentioned:Ease of use, Picture quality
A Great TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very pleased with this Bravia TV. It has a very clear picture and has all the features I need to stream my favorite programs. Easy to install and setup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Clemar, Thank you for the 5-star rating! We're thrilled to hear you like the picture clarity, overall features, favorite streaming apps, and ease of installation and setup of your Sony W830K. See pictures full of vivid detail and texture on this TV. X-Reality™ PRO upscales every pixel for exceptional clarity, analysing frames and matching each scene with our unique database to refine images and reduce noise. Thank you for choosing Sony! -Sam
- Pros mentioned:Picture quality
A Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works independently of a cable box and provides a sharp, full color picture. Easy to operate. While expensive compared to other TVs, I consider it a good investment based upon Sony's reputation for quality, durable parts.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnR,
Thank you for taking the time to share your thoughts on the KD32W830K! We’re thrilled to hear that you are enjoying the sharp, vibrant picture quality and the ease of operation. It's great to know that you appreciate the independence from a cable box, allowing for a seamless viewing experience.
We understand that investing in a television is a significant decision and we’re delighted that you consider it worthwhile. We are grateful for your trust in our brand.
Thanks for choosing Sony!
Best regards,
-Stephanie
- Pros mentioned:Picture quality
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had Sony TV’s. We love the quality and the picture. We use Sonos speakers with both of our Sony TV’s. The 32 inch is perfect for the bedroom.
I would recommend this to a friend - Pros mentioned:Picture quality
Glitchy software makes TV unusable
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 months of use, here are my impressions: Pros: This Sony TV has a great picture and sound, and a simple remote, Cons: The TV's software is very glitchy, causing long delays when you want to do ANYTHING, including load Netflix or Hulu or Max, or switch between streaming and live TV, or even turn on the TV. I've reset and updated the TV, but the problems persist. Another problem with this TV is the Google TV platform it uses. It's super clunky and difficult to add any streaming services in addition to the few that are pre-loaded. I'm very surprised with how bad it is, because I've always been very happy with Sony TVs since the first one I owned in the late 1970s. After this experience I'm DONE with Sony TVs.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ErikG, Thanks for sharing your experience with us. We're pleased to hear that you're happy with the picture and sound quality, as well as the user-friendly remote of your Sony W830K TV. However, we deeply regret the frustration caused by the freezing and glitching issues you've encountered, which have understandably impacted your overall experience. To help address these concerns, we recommend the following steps: 1. Troubleshooting streaming issues (e.g., buffering or delays): www.sony.com/electronics/support/articles/00013427?utm_source 2. Fixing live TV streaming pauses or buffering: www.sony.com/electronics/support/articles/00232300?utm_source Additionally, freezes and glitches can sometimes be caused by limited internal storage. You may consider expanding your TV’s storage using a USB flash drive. Here's how: www.sony.com/electronics/support/articles/00278640?utm_source If the issue persists after trying these steps, we encourage you to reach out to our product support team at 239-245-6354 or through live chat here: www.us.esupport.sony.com/support/s/support-contact?language=en_US. Our support hours are Monday - Friday from 9:00 AM to 9:00 PM ET, and Saturday - Sunday from 10:00 AM to 8:00 PM ET. We understand how disappointing this experience has been, especially as a long-time Sony customer, and we want to assure you that your concerns matter to us. We truly value your loyalty over the years and hope to regain your trust by resolving these issues for you. Sincerely, Maria
- Pros mentioned:Picture quality, Size
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have 3 of them and love them. The picture quality is good and they are the perfect size for a bedroom.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lisa, Awesome! We are so glad to hear that you are happy with your new TV! Thank you so much for choosing Sony! -Carl
- Pros mentioned:Picture quality
Best feature is picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding picture. Sound sometimes must be adjusted. Starts slowly at times. Legs are not too wide apart so TV can fit on narrow surfaces. Overall, very satisfied with TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BostonShopper, thanks for sharing your experience with the Sony - 32" Class W830K! We're very glad to hear you're enjoying the beautiful picture full of exceptional clarity and vivid details on this TV. Thank you for your support and for choosing Sony! Best regards, -Dominick
- Pros mentioned:Picture quality
Don't be dissuaded by the 720p Resolution
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my bedroom to replace a 1080p television of the same size. The image quality on this one is far superior. The TV does Have HDR10 and HLG support, which is not common for a TV of this size, and between that and Sonys image processor, this televisions image quality blows others out of the water, even if they boast higher resolution.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Robert, You've made an excellent choice! We're thrilled to hear you like the superb picture quality, HDR10 and HLG format support, and overall performance of your Sony W830K. Thanks for choosing Sony! -Sam
